Ratings based on 52 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
73% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by D Paul from LONDON

WORST service from HOTELS.COM

Posted Feb 1, 2015 on Hotels
Hotels.com were absolutely the worst company i have dealt in over 30 years.On the day of reservation total value for 4 rooms was taken from my credit card but Hotel.com did not even inform the Hotel Panorama.My clients had to wait for 7 hours in the Lobby and eventually were not given their rooms.This the absolutely unacceptable behaviour on part of such a big organisation.We are expecting a gesture of compensation but nothing has come so far.
5 out of 5
by A verified traveler from Addis abeba Ethiopia


Posted Dec 23, 2014
Food was great, staff were very helpful. The room was clean. The shuttle come on time.
3 out of 5
by Allor Ajing from Denver, Colorado

Posted Jul 19, 2014 on Hotels
I had a great time staying the in Panorama hotel until the lost day, I was leaving the power when off for one day and half and my laundry was is not done. All my clothes was wet and I was on my way to airport, as well the electricity was not back yet. I was mad at the staff at the laundry which I give them my laundry a day a head when the were power.
3 out of 5
by Gerry from Ireland

Posted May 19, 2014 on Hotels
This hotel is beginning to look a little tired for the price. Breakfast choice is not good. Wifi not good in room.
2 out of 5
by ju from germany

Noisy And uncomfortable beds..

Posted Feb 24, 2014
Twin rooms had very old matrasses - like hammocks.. Noisy from downstairs and z floors .. Not easy to sleep in.. Restaurant is ok and massage was ok but after this beds we would have needed another massage ..
5 out of 5
by Jimbo from Nashville, TN, USA

Panorama is my Addis hotel

Posted Feb 21, 2014
Pros: location, size of room, restaurant, friendly staff
Cons: beds are a little too soft
Location: close to airport, shops within walking distance, just a few minutes ride by taxi to Top View restaurant
I have stayed at Panorama Hotel many times. The staff is always friendly, they remember me, are complimentary and eager to help. The rooms are spacious and clean. The beds are comfortable. They recently updated the televisions in all the rooms to nice flat screen Samsung tv's mounted on the wall. They have a decent selection of tv channels to watch. The hotel is conveniently located on the east side of town just 15 minutes from the airport. The restraunt serves good food as well. Sometimes there is trouble with the internet, but that is just Addis Ababa. When you report the problem to the staff they will all they can to fix it. I always enjoy my stay at Panorama and look forward to my next visit there.
2 out of 5
by Panorama from Addis Abbeba

Den Preis nicht wert!!!

Posted Nov 26, 2013 on Hotels
2 Nächte waren genug! Empfang war freundlich und personal ebenso. Soweit zum positiven Teil.Insgesamt das Hotel nicht im besten Zustand; etwas in die Jahre gekommen. Zimmer nicht besonders sauber (Teppichboden!!!), Matratze hatte das Zeug zu einer Hängematte. Bad klein mit kaum Ablagemöglichkeit, dafür Schimmel in den Ecken. Boiler für Warmwasser (schnell) aber kaum Wasserdruck.Frühstück nicht sehr umfangreich aber ausreichend. Spiegeleier konnten auch frisch aus der Küche bestellt werden. Wartezeit am Toaster (Einzelstück). Internet/WiFi im Zimmer katastrophal. Gäaste drängten sich in der kleinen Lobby mit Notebooks, Smartphones, etc...
3 out of 5
by dinoange from Tokyo


Posted Nov 26, 2013
Pros: お食事はまずまずでした。
Cons: 各お部屋に金庫を備え付けた方がよいと思います。
Location: 現在ホテルの前の道路が大規模な工事中で、周辺を散策しようというような気持ちにはなれませんでした。 これはホテル側の責任ではないので、気の毒に思います。
居心地のよいホテルでした。 ただし、各お部屋にセイフティボックスがあるとの記載で予約を決定したのですが、当方が宿泊したお部屋にはセイフティボックスがありませんでした。 またテレビのリモコンも備え付けられていませんでした。 インターネットは問題なく接続できましたが、4つ星のホテルでは夫々のお部屋に金庫は必須だと思います。
4 out of 5
by Seth from London

Lovely hotel

Posted Nov 25, 2013 on Hotels
I really loved the Panorama Hotel, which was recommended to me by an Ethiopian colleague as a good deal. It is indeed a very good value. Of all the 3 hotels I've stayed in during my stay in Addis, I liked the Panorama the best by far. The staff is very nice, and were very accommodating. The restaurant is very good, and the hotel is extremely pleasant, airy and well designed. My room was one of the nicest I've ever stayed in, not luxurious but very spacious with very good views of the surrounding area. the surrounding area is under construction for a new subway, so that is the one disadvantage of the hotel right now. Once construction is complete, it will be unbeatable in all respects.
1 out of 5
by Deon from South Africa

Not worth the rate

Posted Nov 18, 2013 on Hotels
The rooms were dirty, breakfast poor and WIFI non-existant.