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From check in to check out our experience was great! Everyone was happy and greeting us as we passed by. My daughter forgot her phone in our car and valet brought it up to our room and alerted us that it was left in the car. That’s just one example of the great service.
It was probably one of the best hotel experiences I have had in a long time. Both my wife and I remember this hotel every time we go to Dallas.
We only stayed one night and overall it was a good experience. The staff seem to forget to mention that the room we requested was unavailable. So when we got to our room I had to call to make sure it was the right one. Other than that it was quiet and the breakfast was good. Check out was easy.
Everything was nice, room was clean, roomy, comfy except the AC, the last day and 1/2 I couldn't get the heater to turn off.
This hotel was in a perfect location for us. Central to Downtown or Northern suburbs. Building was well maintained, clean and fresh. Great job with a not new building.
Nice hotel. Good location near a lot of restaurants and shops. Big rooms. Bed was not that comfortable. Clean room. A little noisy as airport is close by. They allow pets so I heard one dog barking often. Overall a good stat and I would stay again.
Shower wasn’t functioning properly and they had repair within 30 mins of me notifying front desk
Anytime we stay in Dallas this is the hotel we stay at. The hotel is right off the north Dallas toll way. It’s close to the Galleria Mall, restaurants and the AMC Theater. This a very nice hotel with great staff.
Everything was awesome. The only problem I had was no microwave or cooler in the room but other than that I have no complaints.
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