Ratings based on 1,899 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from virginia
ExcellentPosted Jul 7, 2017
This is an excellent hotel! It has the nicest staff I have ever encountered at a hotel. Jen, at the front desk, was amazing! She was so kind and helpful everyday to every guest. I would definitely recommend this hotel or stay here again if I ever return to the Dallas area. The location is great too! Close to many restaurants and just a couple of minutes from the main highway. The only negative I can think of is there is not enough storage for clothes, but we used the cubbys under the TV and it worked fine. Great hotel 👍🏻
for Everyoneby A verified traveler from okc
Close to mallPosted Jul 3, 2017
Nice hotel close to mall and other shopping. Nice breakfast
by A verified traveler from H
Bed BugsPosted May 29, 2017
I spoke to the front lady Jessica and told her my husband had been bitten by bed bugs. Showed her a picture of the bug crawling on the bed. She said she was aware and had somebody coming out. They stated I needed to call Expedia.
by A verified traveler
AC did not workPosted May 28, 2017
We did the check in at midnight and the AC in the room did not work. We ask for maintenance to go and help with that issue finding out that there is not maintenance people at night. There was not other room for us so we were moved to other hotel.
for Everyoneby A verified traveler
close to the shopping mall & restaurants.Posted May 18, 2017
Cons: bigger bathrooms
very comfortable beds. nice big TVs. breakfast was good.
Posted May 16, 2017 on Hotels
Great place to stayPosted May 15, 2017 on Hotels
Rooms were very spacious. Staff very friendly.
Nice hotelPosted May 13, 2017 on Hotels
This hotel was nice. Staff were pleasant and helpful. Breakfast was great! Rooms were clean and comfortable. Perfect for our needs, nothing fancy and budget-friendly. The water pressure could have been better, that's my only complaint.
Nice stayPosted May 13, 2017 on Hotels
Very clean and comfortable. Nice breakfast with plenty of options. Would stay there again.
Value and first class service.Posted May 11, 2017 on Hotels
Clean and comfortable rooms that could use some touch up and an upgrade for wifi and cable reception. Any small detail like that is overshadowed by the quality of service of the staffs. Front desk personnel are extremely polite and helpful. Location is a short drive or Uber to mall or local bars and restaurants.