Exterior

Reviews of Le Meridien Dallas by the Galleria

4 out of 5
Le Meridien Dallas by the Galleria
13402 Noel Road, Dallas, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 639 out of 1084 reviews" "
Rating 8 - Good. 214 out of 1084 reviews" "
Rating 6 - Okay. 113 out of 1084 reviews" "
Rating 4 - Poor. 57 out of 1084 reviews" "
Rating 2 - Terrible. 61 out of 1084 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kourtney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff. Room was clean and if needed anything no problem. Fast service.
Stayed 2 nights in Mar 2024

10/10 Excellent

Shontelle

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk clerk was very pleasant
Stayed 1 night in Mar 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ebrahima

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and hotel, very beautiful

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

D'Vaughan

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we pulled up to the property we were blown away by how beautiful the building is. Check in was a breeze, thanks to the kind staff members who seemed pretty knowledgeable of the hotel standards and regulations. Massively spacious area, with stylish and comfy seating all around. The dining area and bar were magnificent. I have to say the elevators were so smooth and fast. I was impressed with the elevators and highly satisfied with them. Our room was very clean and the bed was like a cloud! Only thing I would complain about is our room temperature would never get below 72 degrees even at night. We were a bit uncomfortable at night. Didn't put too big of a damper on our stay though. They did have a water break on our second night there and they had a crew in to fix it immediately. It had a big impact on me that they got plumbers so fast and had different service crews there to help with clean up. Very timely. Walk right across the street to get into the Galleria was fast and easy as well. Will definitely be staying here again!!
Stayed 2 nights in Mar 2024

8/10 Good

Kierstin

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Willy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claen and property was great. Front desk was great.
Stayed 1 night in Feb 2024
Response from Sandy on Feb 26, 2024
Thank you! We appreciate your business and positive feedback. It is reassuring us that we can make an impact on those who matter the most.... you!

10/10 Excellent

Quyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely beautiful! The decor and ambiance were gorgeous. My room was so clean and well designed. I can’t wait to come back and right across from the mall. Lots of shopping and dining options. Thank you for an amazing stay!
Stayed 2 nights in Dec 2023
Response from Sandy Leija - Front Desk Manager on Feb 26, 2024
Thank you! We appreciate your business and positive feedback. We are more than happy to have satisfied you. We hope to see you here again!

10/10 Excellent

Andralena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I had a small issue with was that the parking lot felt a little creepy at night Our room was freezing most the day on Saturday, until we realized that we couldn't manually operate our thermostat, and a couple of the fixtures in the bathroom needed tightening. Oh, and I wish the tub was bigger. Other than that,, all good
Stayed 2 nights in Feb 2024
Response from Sandy Leija - Front Desk Manager on Feb 26, 2024
Thank you for your feedback! Our apologies for the inconveniences throughout your stay. I will share this with my team to ensure that future stays are much better. We hope to see you again!

10/10 Excellent

lacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 2 nights in Feb 2024
Response from Sandy Leija - Front Desk Manager on Feb 26, 2024
Thank you for sharing your positive feedback! We would love to see you again and further give you an exceptional stay!

10/10 Excellent

Tony

Traveled with group
Liked: Cleanliness, staff & service, amenities
Centralized location to North Dallas and Addison area. Very clean and service was good.
Stayed 2 nights in Feb 2024
Response from Sandy Leija - Front Desk Manager on Feb 26, 2024
Thank you for your wonderful feedback! We love to hear our guests are pleased with their experience. It is good to celebrate positive stays that our valuable guests have. This will be shared with my team! Once again, Thank you!

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024

10/10 Excellent

delano

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel only complaint would be the tv kept losing signal
Stayed 1 night in Feb 2024

10/10 Excellent

Rosendo

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can literally walk to the mall! Amazing !! Olivia was amazing at check-in ! Thank you to all the staff!
Stayed 3 nights in Jan 2024

10/10 Excellent

Aron

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place really quite
Stayed 1 night in Jan 2024

10/10 Excellent

B'ONCA

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at the Le Meridien twice and each time, it was clean, quiet and very comfortable. This is our kind of staycation!
Stayed 2 nights in Jan 2024

6/10 Okay

Marco Antonio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Demia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Tioana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Just as pictured will stay again
Stayed 3 nights in Jan 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was absolutely amazing!!
Stayed 2 nights in Jan 2024

6/10 Okay

Harriet

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

Aron

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean and very quiet place
Stayed 1 night in Dec 2023

6/10 Okay

Alex

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Amanda Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel they were very accommodating
Stayed 2 nights in Jan 2024

2/10 Terrible

Tarcariyunn

Traveled with group
Disliked: Property conditions & facilities
My car was stolen from this property, in broad day light. The gate that we all were paying for paid and secure parking lot just so happen to be “broken” and the area where my car was parked conveniently didn’t have cameras. The staff told me that I could speak with the General Manager. I have his contact number because I would like to discuss the matter, why the parking lot wasn’t more secured if the gate was “broken,” and how to prevent this in the future. I have called and the General Manager on a cell that was giving me and while he was at work (the staff I spoke to told me he was there), and he never answered the phone. He also never responded back to my voicemail. Not only have we stayed at this facility on multiple occasions, this trip we also encouraged 4 other couples to reside there with us. This General Manager didn’t have the decency to even give me a call back. I am more than furious and disappointed. I also was from out of town and had to inconvenience people just to help us get back home. I don’t know what I was expecting, but I expected more answers and a little more empathy. I will never stay here again and I will encourage anyone that I know to not stay here either.
Stayed 2 nights in Dec 2023

10/10 Excellent

Shibli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious rooms near everything ! Ample parking n nice lobby ! Cleanliness is great too ! Modern decor and design overall
Stayed 4 nights in Jan 2024

10/10 Excellent

Annie, Costa Mesa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, quiet, clean. All rooms are suites. Beds have always been comfortable however this last time, the mattress was sunkin in. Time to replace it! Room 310 across from the elevator!
Stayed 2 nights in Dec 2023

8/10 Good

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
My partner and I enjoyed our stay. Our biggest takeaway was that someone built this beautiful upscale hotel but forgot to maintain it. The checkin was pretty easy. But when we asked for a luggage cart, they didn’t know where any of them were because they had no way to track them. The hallways were clean but the carpeting was bunching up in places (huge tripping hazard). When we got into the rooms, they were pretty nice but they have this fake accent wall next to the couch. I touched and it wobbled as opposed to being anchored. I was in the gym and happened to glance at the AED machine that appeared to have not been checked since 2017. (I’m in healthcare). All of the machines were in working order and housekeeping was leaving as I walked in. My friend came to pick us up and went to sit on the patio furniture out front that at first glance looked really nice. When we got closer, we realized that all of the cushions were really smooshed and very well used. That being said, we still sat down and we noticed that the armrest was loose on the outdoor sofa. The hotel was really secure and it was nice that we had to scan our key cards to get up to our rooms. Overall, the hotel was really pretty and our stay was enjoyable. I said at the beginning it was like Marriott built this beautiful high-end hotel, and forgot to keep it up.
Stayed 4 nights in Dec 2023

10/10 Excellent

Indyia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband enjoyed our stay! Very quiet, clean, and organized. Easy check in
Stayed 2 nights in Dec 2023

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the cleanliness of the the hoteland friendly staff
Stayed 2 nights in Dec 2023

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and quiet. Very convenient location being located just across the street from Galleria Mall.
Stayed 2 nights in Dec 2023

4/10 Poor

Reginald

Didn’t appreciate the fact that my girls bags were gone through and one day my room didn’t get clean and I believe something should be done about that
Stayed 3 nights in Dec 2023

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tina

Stayed 2 nights in Dec 2023

6/10 Okay

Christopher

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The ac great and the tv wasn’t working. Other than that great stay
Stayed 1 night in Dec 2023

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Valarie

Stayed 2 nights in Dec 2023

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Michelle

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It’s quite and plenty to do close by in a safe area.
Stayed 2 nights in Dec 2023

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but sweet
My day was excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will have to pay $21 for parking, but it’s just in front of macys so very convenient
Stayed 1 night in Dec 2023

10/10 Excellent

Renata

Stayed 3 nights in Dec 2023

8/10 Good

Emma L

Stayed 2 nights in Dec 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Valeria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Nyah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was absolutely amazing ! I’ve been at this hotel twice now and each time , everything went so good . The staff is so kind and extremely helpful. The room was clean & perfect and it’s such a nice hotel!
Stayed 2 nights in Dec 2023

4/10 Poor

Natalia

Traveled with family and small children
Liked: Cleanliness, staff & service
Have to pay for parking after already paying for extra fees on room and high security deposit. Tub is dirty as well.
Stayed 1 night in Dec 2023