Ratings based on 1,040 Verified Reviews

3.8 out of 5
77% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, Texas

Way better than I expected for the price

Posted Dec 7, 2017
I had a wonderful experience when I stayed for a night last minute. The bed was comfortable, room was clean and very spacious. The front attendant is really the only staff we saw there but she was informative and had a great attitude. The only down side was that the menu for room service said 5 to 10, we called a bit after 9 and was told they were closed due to "not being busy enough." That and the sketchy elevator, are the only issues we found. We had a wonderful stay there, will recommend and stay there and other locations in the future.
Comment from Hotel Management
Dec 11, 2017 by General Manager, Hotel Management
Dear Skyler, Thank you for your feedback and for taking the time to write about your experience. We look forward to your next stay.
2 out of 5
by A verified traveler from Addison, TX

Not happy

Posted Dec 4, 2017
Beds were uncomfortable. You can hear the hall noise as if you had no door. Food in restaurant was not good.
Comment from Hotel Management
Dec 7, 2017 by GM, Hotel Management
Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Addison,TX

Over night

Posted Nov 28, 2017
Staff was great. Facilities and room updated and clean.
Comment from Hotel Management
Nov 28, 2017 by John Cousins, Hotel Management
Dear Don, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us at the Radisson Hotel North Dallas-Addison. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Addison Tx

Nice stay

Posted Nov 24, 2017
Clean room and enjoyed our stay. Definitely will stay here again! Thank y'all!
Comment from Hotel Management
Nov 26, 2017 by General Manager, Hotel Management
Dear Stephanie, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us at the Radisson Hotel North Dallas-Addison. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Good Hotel

Posted Nov 17, 2017
Pros: Good staff, good location, good amenities
Cons: cant think of anything
Location: good location, , restaurants nearby,
Got a good nightly rate, so thought I would give it a try... good staff, good location, will stay here again for sure...
Comment from Hotel Management
Nov 20, 2017 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at the Radisson Hotel North Dallas-Addison. We look forward to your next stay.
2 out of 5
by A verified traveler

Don’t do it

Posted Nov 14, 2017
Rooms were not clean. Changed my room 3 times. Elevator doesn’t work. Service not even close to what the radisson supposed to be and I am a club member.
Comment from Hotel Management
Nov 16, 2017 by General Manager, Hotel Management
Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 8, 2017
Nice clean and friendly staff. comfortable beds. Will stay again
Comment from Hotel Management
Nov 8, 2017 by GM, Hotel Management
Thank you for the kind review and feedback, we look forward to your next visit with us at the Radisson Hotel North Dallas-Addison! Sincerely,
3 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Posted Nov 7, 2017
Pros: Room was good value, staff were superb. Room was very clean, housekeeping was excellent.
Cons: General disrepair in room (screw missing in shower handle, shower head dangling; cracks in ceiling paint. Elevators were broken 90% of the time.
Location: Superb location, very convenient to almost everything in Addison and North Dallas.
This was good value for the money, and was very convenient to everything in Addison and North Dallas. The room was very clean, and the staff were helpful and courteous. Could use some refurbishing/handyman repair in the room itself (shower faucet and shower head were loose) . Elevators apparently need fixing.
Comment from Hotel Management
Nov 13, 2017 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us at the Radisson Hotel North Dallas-Addison. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 5, 2017
I enjoyed the experience. Nice clean hotel & great staff.
Comment from Hotel Management
Nov 6, 2017 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us at the Radisson Hotel North Dallas-Addison! We look forward to your next stay.
2 out of 5
by A verified traveler

House keeping

Posted Nov 3, 2017
Never cleaned my room. When I contacted front desk to have them come, they came and talked on the phone while cleaning my room while I was trying to watch TV. So rude. Plus they had terrible attitude.
Comment from Hotel Management
Nov 6, 2017 by General Manager, Hotel Management
Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.