Ratings based on 1,020 Verified Reviews

3.8 out of 5
77% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Good Hotel

Posted Nov 17, 2017
Pros: Good staff, good location, good amenities
Cons: cant think of anything
Location: good location, , restaurants nearby,
Got a good nightly rate, so thought I would give it a try... good staff, good location, will stay here again for sure...
2 out of 5
by A verified traveler

Don’t do it

Posted Nov 14, 2017
Rooms were not clean. Changed my room 3 times. Elevator doesn’t work. Service not even close to what the radisson supposed to be and I am a club member.
Comment from Hotel Management
Nov 16, 2017 by General Manager, Hotel Management
Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 8, 2017
Nice clean and friendly staff. comfortable beds. Will stay again
Comment from Hotel Management
Nov 8, 2017 by GM, Hotel Management
Thank you for the kind review and feedback, we look forward to your next visit with us at the Radisson Hotel North Dallas-Addison! Sincerely,
3 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Posted Nov 7, 2017
Pros: Room was good value, staff were superb. Room was very clean, housekeeping was excellent.
Cons: General disrepair in room (screw missing in shower handle, shower head dangling; cracks in ceiling paint. Elevators were broken 90% of the time.
Location: Superb location, very convenient to almost everything in Addison and North Dallas.
This was good value for the money, and was very convenient to everything in Addison and North Dallas. The room was very clean, and the staff were helpful and courteous. Could use some refurbishing/handyman repair in the room itself (shower faucet and shower head were loose) . Elevators apparently need fixing.
Comment from Hotel Management
Nov 13, 2017 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us at the Radisson Hotel North Dallas-Addison. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 5, 2017
I enjoyed the experience. Nice clean hotel & great staff.
Comment from Hotel Management
Nov 6, 2017 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us at the Radisson Hotel North Dallas-Addison! We look forward to your next stay.
2 out of 5
by A verified traveler

House keeping

Posted Nov 3, 2017
Never cleaned my room. When I contacted front desk to have them come, they came and talked on the phone while cleaning my room while I was trying to watch TV. So rude. Plus they had terrible attitude.
Comment from Hotel Management
Nov 6, 2017 by General Manager, Hotel Management
Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 31, 2017
Loved it.. Very spacious staff is nice u can't really understand them but they are so sweet.
Comment from Hotel Management
Nov 2, 2017 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us at the Radisson Hotel North Dallas-Addison! We look forward to your next stay.
2 out of 5
by A verified traveler

Find somewhere else

Posted Oct 30, 2017
Pros: Lobby was nice
Cons: Not very family oriented.
Location: Not a whole lot.
This location was not picked by me for my recent stay, there are plenty of other places in Dallas to stay for cheaper with less issues and more amenities.
Comment from Hotel Management
Oct 30, 2017 by General Manager, Hotel Management
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every effort to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from South Dakota

Posted Oct 23, 2017
The hotel was clean, clean. Staff very friendly and knowledgeable about surrounding area. And the room Was very comfortable. Loved the pillows!
Comment from Hotel Management
Oct 23, 2017 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us at the Radisson Hotel North Dallas-Addison! We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from addison, tx

Feels like home

Posted Oct 22, 2017
I sooooooooo love staying here! The hotel staffing is extremely nice and always so friendly. I love Ms Kim when checking in. The hotel is centrally located, lots of shopping, eating places, etc.... beds are nice and very very very comfy. I just love this place. Will continue to stay here.
Comment from Hotel Management
Oct 23, 2017 by General Manager, Hotel Management
Dear Shano, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us at the Radisson Hotel North Dallas-Addison! We look forward to your next stay.