Ratings based on 1,334 Verified Reviews

4.6 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from adelaide south aust

valet parking dodgy

Posted Jan 18, 2018
Pros: desk staff
Cons: get honest valet parkers
Location: festival theatre
when we got or car back from valet parking it was in sport mode when i left it in intelligent mode and was showing 29.4 litres per 100kms which is extreme considering i had only just filled up around corner before going to hotel , when i confronted valet about my car being thrashed he said he had done extensive investigation and no thing untoward showed up, so i virtually was called a lier never going there again
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide, SA

Good Hotel, very nice staff, needs noise control

Posted Jan 15, 2018
Pros: The excellent staff, they really made it a great trip.
Cons: Install Noise stopping insulation on the walls of the rooms, including those up on the 20th floor and above. Clean the ceiling and supports on 20th.
The hotel needs to be properly cleaned overall. There are large areas where it has not been cleaned for a very long time, a couple of years. The hygiene cleaning in the dining room and Atrium are excellent, and I have no fault on that. Some of the decor is a little old and needs replacing/updating. But this is a little bit in the whole thing. The big minus, and it is a REALLY big minus, is the noise from the Casino. It starts at 9:30 pm and finishes any time between 1130 pm and 0330 am. Asking the Casino to turn down the volume doesn't always work, so even though I am on the 20th floor, the noise comes through the windows so loudly that it can be heard by people on the other end of the phone line. So, after 4 nights in a row of very little sleep, if I had not moved out that day because I was leaving, I would have left the hotel anyway. Which is a shame as it was a nice hotel. but the casino chose not to honour the request to turn down the noise and the Adelaide government does not enforce the noise pollution levels the way that they should. Big shame, as I would have stayed there again otherwise.
5 out of 5
Recommended
for Everyone
by A verified traveler from Port Noarlunga

Great Hotel

Posted Jan 13, 2018
Pros: Everything, especially the kind service.
Cons: nothing
Location: great central location, with the Casino next door, Adelaide Oval, River Torrens precinct & Rundle Mall shopping, all within 5 mins walk.
From when we arrived there, the staff were incredibly accommodating & friendly, especially Indra,a young man in the Atrium lounge, who couldn't do enough for us. The facilities,including the rooms,are what you would expect when booking into a 5 star hotel, way above average. Overall, one of the 2 best hotels in Adelaide, & definitely worth recommending.
4 out of 5
Recommended
for Couples
by A verified traveler from adelaide

Great spot to stay

Posted Jan 12, 2018
Pros: Close to everything.
Dinner, show, roof top bars and then great nights sleep in our own city, very nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, NSW

Very central in the CBD

Posted Jan 6, 2018
Came to Adelaide to visit friends but also wanted a bit of a city break escape. Overall, really happy with hotel. As mentioned by other reviews, some decor is out-dated but didn’t really change the experience. Staff were friendly & approachable. My only criticism would be the pool area, there’s no one monitoring the area and I came up to relax but a family took over the area with blow up toys, were screaming at each other & dive bombing.
Comment from Hotel Management
Jan 8, 2018 by Mards, Hotel Management
Dear Evie, Thank you so much for your recent visit. We're pleased that you appreciated the location of our property as well as the friendly staff you in encountered. Definitely will take your concerns on board in respect to the swimming pool monitoring. Apologies that you were inconvenienced when trying to relax and enjoy the surrounds. Kind regards, Bruce Edwards Acting General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2018
Only stayed one night but was a perfect room for our wedding night thank you
Comment from Hotel Management
Jan 5, 2018 by Mards, Hotel Management
Dear guests, Thank you for selecting our hotel as your wedding night destination. Congratulations on your marriage! We are delighted you enjoyed your visit and hope to welcome you back in the future for another stay. Kind regards, Bruce Edwards Acting General Manager
4 out of 5
Recommended
for Couples
by A verified traveler

Comfort

Posted Dec 28, 2017
Pros: Comfortable
Cons: Keep doing what your doing
Location: Excellent
Wonderful location middle of the city,friendly,helpful staff..
Comment from Hotel Management
Dec 30, 2017 by Mards, Hotel Management
Dear guest, Thank you for your valuable feedback and for staying with us at InterContinental Adelaide. We appreciate your favourable review and hope to welcome you back in the near future. Kind regards Bruce Edwards Acting General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth

Great location very comfortable

Posted Dec 28, 2017
Pros: Location and ease to transport, shops and entertainment.
Cons: Suggest they visit IC in Singapore as they are outstanding in their service and food caters for a diversity of cultures.
Location: Lots of wine bars and cafes, Haighs and markets close by.
We enjoyed our stay, excellent cocktails. Very close to city center, Appreciated just being able to get toast and coffee on Christmas day prior to going out on a big family lunch.
Comment from Hotel Management
Dec 30, 2017 by Mards, Hotel Management
Thank you Maxine for your valuable feedback. We appreciate your words of support for our hotel and thank you for visiting us. We hope you had a wonderful Christmas celebration with your family also. Kind regards, Bruce Edwards Acting General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from North Brighton

Overnight

Posted Dec 16, 2017
Just an overnight stay. We found all of the staff very attentive and helpful. The room was dated and in need of an upgrade however it was clean and comfortable. We will definitely be staying again.
Comment from Hotel Management
Dec 17, 2017 by Mards, Hotel Management
Dear Adrian, Thank you very much for your review. We're thrilled that your overnight visit was very much enjoyed. Your comments are valuable to us and we hope to welcome you back one day soon. Kind regards, Bruce Edwards Acting General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location, Friendly staff but showing its age

Posted Dec 11, 2017
Pros: The staff and location
Cons: It is showing its age a little and could do with a refresh.
Location: Close to lots of things nearby.
Every staff interaction was an absolute pleasure. The staff were all super friendly, but not in an artificial way. The room was spacious and comfortable, and I liked the large work desk with plenty of power points. Nice touch. Great location too.
Comment from Hotel Management
Dec 12, 2017 by Mards, Hotel Management
Dear guest, Thank you for your candid feedback and having selected to stay at our hotel. We're delighted you found our staff and property location standouts. Hope to welcome you back in the near future. Kind regards, Bruce Edwards Acting General Manager