Ratings based on 151 Verified Reviews

4.2 out of 5
78% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Burra

Overnight stay

Posted Aug 26, 2017
Good location with good facilities. Great stay for a trip to the footy!
Comment from Hotel Management
Sep 2, 2017 by f, Hotel Management
Dear guest, thank you for your stay, please advise if you would like any special offers
4 out of 5
by Tania

Posted May 17, 2017 on Hotels
Good location great for families unfortunately the lounge had springs coming through so not very comfortable
Comment from Hotel Management
May 24, 2017 by rnr, Hotel Management
Thank you for your stay, remorse to the springs, we will investigate & rectify & are always on call to resolve issues.
1 out of 5
by A verified traveler

Broken bed, skid marks in the s bend, short change

Posted May 7, 2017 on Wotif
Could not access the car park. $30 per hour for late check out, even after sleeping on the floor due to a broken bed. Ripped off on the wifi. Couldn't access the car park I paid for for an hour afte check in.
Comment from Hotel Management
May 12, 2017 by RnR, Hotel Management
Dear Guest thank you for your stay, broken bed is very unusual our Night Mgr could of provided you a solution, the WIFI is a standard fee & can arrange valet parking.upon request
4 out of 5
by A verified traveler

Budget accommodation

Posted Apr 30, 2017 on Hotels
Arrived on a public holiday and was told the keys to the apartment would be accessible with a code, the code box did not work so had to call the night manager. He tried to charge us a surcharge for calling him out when it was no fault of ours. We were then given the keys to an apartment on Wakefield st instead of the Sturt street we wanted for access to the trams etc. the Wakefield st apartment was an inconvenient location to what we wanted. It was a bigger apartment than what we booked. 3br 3 bathrooms. One bedroom didn't have a door which was weird. The 2 bathrooms up stairs need a good clean, grout is filthy and mould in the silicon. 2 out of 3 beds were super uncomfortable as well as the lounges. They told us this was their biggest apartment and cost more than what we paid but would let us stay in it for no extra. I wouldn't have paid extra as I believe it is definitely budget accommodation. It does the job but there are definitely areas of improvement required.
Comment from Hotel Management
May 31, 2017 by rnr, Hotel Management
Dear Guest, thank you for your review, sorry about the matters as had a new member on, we are in the process of renovations & will certainly review this as certainly is not our standard.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Apr 25, 2017 on Wotif
Pros: Location, Size and Price
Cons: Only thing is the small car parks - not good if you have a large vehicle
Location is close to the area's that i need to go to. spacious enough for a family of 3 or 4 with 2 bathrooms, split levels and comfortable.
Comment from Hotel Management
May 12, 2017 by f, Hotel Management
Dear Guest, thank you for your stay, we can offer larger carparks upon request.
3 out of 5
by A verified traveler from Melbourne

close to tram and eateries

Posted Feb 19, 2017 on Wotif
The location is good and the place itself was fine. But the service was well below par. We had a walk in wardrobe with only one coat hanger. I asked 3 times for some more hangers to hang my business suits and shirts but they never came. There was also what looked like blood splatter on the side of the walk in wardrobe. I asked three times for that to be cleaned and again it didn't happen. What's more on the final request the lady on reception said to me that she was trying her best and couldn't do much more. Unbelievable. I travel to Adelaide for 3 days a fortnight as I have a business there. I won't be staying here again. I always stay at Franklin Apartments and find the staff there incredibly helpful. Due to fringe festival they were booked out. I can see why R&R were not.
Comment from Hotel Management
Feb 27, 2017 by Frank, Hotel Management
Hi Jason, we apologise as had a new staff member, we will review & ensure it is not our standard. Please contact us for a special VIP package.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great apartment in a perfect location

Posted Jan 17, 2017 on Wotif
RNR Serviced apartments let me stay close to Vic Square and Hutt Street for a series of very difficult meetings. The perfect place to relax, keep ahead of my schedule, and even enjoy a meal at the best restaurants in Adelaide.
Comment from Hotel Management
Feb 27, 2017 by Frank, Hotel Management
Dear Guest, Thank you fo your stay & hope to see you back again in one of our special apartments.
5 out of 5
Recommended
for Everyone
by A verified traveler

Unexpected joy - just next to the Kings Head

Posted Jan 8, 2017 on Wotif
A remarkable place so close to Victoria Square. 2 bedrooms, 2 bathrooms, large lounge and kitchen area, and a laundry with washer and dryer. Could not believe how comfortable and convenient it was. Will be staying again at my earliest opportunity.
Comment from Hotel Management
Jan 30, 2017 by f, Hotel Management
Dear Guest, thank you for your stay, please contact us on any special requirements
4 out of 5
by A verified traveler

Posted Jan 4, 2017 on Hotels
comfortable and convenient
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Thank you for your stay, please contact us on any special requirements.
3 out of 5
by A verified traveler

Good location

Posted Dec 4, 2016 on Hotels
Can be very noisy at night due to a discotheque just next door.
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Dear Guest, thank you for your review, please note we have up to a dozen street locations to select, regards RNR Serviced Apartments Adelaide