Great location, staff, but beds lousy
Posted Oct 7, 2016
The hotel was in a great location walking distance to shops in rindless mall and restaurants on rundle street. the bar and restaurant was great too, parking was easy with valet, staff were always helpful too especially in power outage. The rooms were too dark not enough lighting, the beds were uncomfortable and the furniture was lacking for a large living area in the two bedroom. I would stay again though asking for firmer bedding and extra lighting in rooms.
Comment from Hotel Management
Jan 4, 2017 by Tim Rees-Jones, Hotel Management
Thank you for taking the time to provide feedback on your recent stay. Our beds have a cloud topper installed on the mattress for added comfort although this is not to everyone's liking and can make the bed feel soft. The topper can be removed on request which will make the mattress firmer. Once again thank you for your feedback and we hope to welcoming you back again in the future.
Mantra Hindmarsh Square