Dark and brooding but great location/atmosphere
Posted Feb 10, 2017
To be fair, I was in room on the first floor with 'view' of an internal courtyard, but it did feel dark and bit claustrophobic with little natural light. However the well proportioned King room was clean, modern with great ceiling heights. And the air con was working during the heatwave. False fire alarm early in the morning was not great, made worse by lack of any apology for waking up the entire hotel! Food service in the Lounge Bar was very, very slow and it was hard to get basics like cutlery or water but otherwise the coffee and food was fine. Wi-fi in public areas limited to 1 hour per day, which was inconvenient post-checkout. Great location on North Terrace, with indoor pool/gym open 24 hours and a nice historical feel. Just lacked the service and attention to detail it seemed to promise - style over substance perhaps?