Not quite 5 STAR standard
Posted Dec 30, 2016
Unfortunately this hotel does NOT even come close...property looks tired, old and outdated!!!
--room had a fantastic view of the carpark tinned roof
--bathroom a bit cramped with water spraying all over the bathroom
--No ventilation in the bathroom so the mirror gets fogged very quickly
--one of the light dimmers did not work properly
--the room basically had no resemblance to the one advertised on your website
--and in spite of making 2 special requests, the hotel said the message was NOT conveyed by yourselves and they were NOT aware of what I specifically requested
Overall this place is too expensive, and after 8 nights, I can say Customer service is certainly NOT their priority.