Ratings based on 27 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
by A verified traveler from Copperas Cove, TX
Not my cup of teaPosted Sep 23, 2015
Pros: Eddie at the bar was great. He was very nice and took great care of us with our drinks.
Cons: A/C and beds
I booked this place for two nights but checked out after one. The bed was old and uncomfortable and their idea of A/C is not the same as mine. It is a small unit high on the wall in one room and it takes forever to cool the room. Whomever is unlucky and has to sleep on the futon will never be cool. Also, the fan in the "living room" sounded like an airplane. I must have stayed on the wrong night because the loud music from the bar, I assume, played until almost two in the morning. Then at 7 am started the Jeep rally. It was noisy all night and started early the following morning. This place reminded me too much of camping. If you like camping, then this place is for you.
for Couplesby A verified traveler
Posted Jul 7, 2015 on Hotels
for Couplesby A verified traveler from Bayamon. Puerto Rico
A very quiet place, niceto relaxPosted Jun 20, 2015
Pros: The friendly atmosphere and the treatment of all employees.
Cons: They should improve greatly the treatment they give to the animals.
Location: We went to the town and had a wonderful time. People are very friendly .
We had a pleasant time at the reception desk, very friendly recepcionist. At the bar the girl there was very hepful and her disposition was very good.
for Familiesby Carmen
Posted Jun 11, 2015 on Hotels
for Familiesby Nereida from Gurabo, PR
Great place, Excelent service!Posted May 27, 2015 on Hotels
Excelent place to spend a couple of days in the mountain.
for Everyoneby A verified traveler from lancaster, ma
close to lago garzas,Posted May 3, 2015
Pros: location in the inner island, mountainous region. Cool breeze, great day weather
spent a weekend. Had excellent time. Close to lago garzas. Went kayaking, crossed an old but sturdy, hammoch suspension bridge, Food is very good at the restaurant in the property. All the emp[loyees are excellent, helpful, like to converse. The property is clean and enticing. Would definitely go again.
for Everyoneby A verified traveler from Tampa, Florida
Quiet, peaceful and beautul setting.Posted Apr 25, 2015
Exceptionaly friendly, bilingual staff. Stayed two nights and loved it. It was very easy to get to from San Juan and/or Ponce. Enjoyed the pool and even took a dip in the river, just a two minute walk from the villas. Good food and heaping proportions. Highly recommend this parador as a great get away. 5 star all the way. Don't forget the bug repelent though!
for Couplesby A verified traveler
Soto muy menorPosted Mar 12, 2015 on Hotels
The hotel lobby's ok though tacky. The room was terribly depressing, old, with an old uncomfortable queensize, a bathroom with a horribly noisy air ventilator, old beat up towells, with old beat up furniture, no decent place for writing, etc.--way overpriced. Amentities: a filthy pond without current and many suffering turtles and fish. A whirlpool without hot water. We were dying to get out of there, and in fact had to forfeit the second night, since it was too late to get a reimbursement for the night we decided not to stay. But it was i guess worth $120 not to stay there. Hotels.com should do something to evaluate the hotels it lists or it will lose credibility.
for Couplesby Randall from South Holland
Mountain RetreatPosted Mar 9, 2015 on Hotels
We enjoyed the mountain getaway. The things to do eg hikes were not clearly marked. But the grounds and buildings were comfortable. Being there in Feb is not exactly tourist season. We did enjoy the pool and our stay there.
for Everyoneby A verified traveler from Wisconsin
Pleasant hotel and beautiful surroundings.Posted Feb 25, 2015
Pros: Pleasant staff, beautiful surroundings.
Cons: Decibel level of the music, better maintenance of the rooms.
The loud music in the restaurant made it impossible to have a conversation and was very unpleasant. Live music is great, but they need to tone down the amps and make it dinner music, not outdoor concert level. The toilet ran all night, and the shower was inconsistent. The Smoke alarm needed a new battery and chirped every 60 seconds for a couple of hours. A request at the front desk for someone to come and fix it was made, but it took at least two hours before someone arrived to help out.