Ratings based on 1,525 Verified Reviews

4.4 out of 5
92% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Broomfield CO

We got in late and left early so not a lot to comm

Posted Jan 19, 2018
Excellent hotel we weren’t there long enough to say more
Comment from Hotel Management
Jan 20, 2018 by Axor, Hotel Management
Dear Laurena Greetings from Axor Hotels, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We are happy to hear you had a lovely stayed with us. Kind Regards Salvador Villalba Sales Manager Axor Hoteles.
4 out of 5
Recommended
for Everyone
by A verified traveler from bogota

Nice hotel

Posted Jan 8, 2018
Nice and beautiful hotel, near the airport, comfortable. Clean rooms
Comment from Hotel Management
Jan 15, 2018 by Axor, Hotel Management
Dear Paola Greetings from Axor Hotels, We appreciate your feedback and comments. Hope to see you again in our hotels soon!!! Have a nice evening and Kind Regards Salvador Villalba Sales Manager Axor Hoteles.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to the airport

Posted Jan 7, 2018
Nice hotel, very contemporary. Super close to the airport.
Comment from Hotel Management
Jan 15, 2018 by Axor, Hotel Management
Greetings from Axor Hotels, We appreciate your feedback and comments. Hope to see you again in our hotels soon!!! Have a nice evening and Kind Regards Salvador Villalba Sales Manager Axor Hoteles.
4 out of 5
Recommended
for Everyone
by A verified traveler from Abu Dhabi

Excellent staff.!

Posted Jan 7, 2018
Pros: The staff is great
Got to checkin early, very helpful staff. My wife was not feeling well after a long flight and your staff rushed to help us, unfortunately didn't get their names but it was much appreciated.! Very cclean and comfortable family room with a huge double bed plus a bunk for the kids which loved it. the reception ladies were always willing to help with any required information. There is a taxi stand just across the street from the hotel almost on a 24 hour basis, Very convenient for us to move during our short stay. Small buffet, but all the necessary offered, even eggs to your liking. Excellent staff at the restaurant as well. Shuttle back to the airport took only 10 minutes and was right on time. A great experience overall, definitely would come back and totally recommended.
Comment from Hotel Management
Jan 15, 2018 by Axor, Hotel Management
Dear Carlos Greetings from Axor Hotels, We appreciate your feedback and comments. Hope to see you again in our hotels soon!!! Have a nice evening and Kind Regards Salvador Villalba Sales Manager Axor Hoteles.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2018
Will stay again if I have the opportunity. And will recommend to friends and family.
Comment from Hotel Management
Jan 15, 2018 by Axor, Hotel Management
Greetings from Axor Hotels, We appreciate your feedback and comments. Hope to see you again in our hotels soon!!! Have a nice evening and Kind Regards Salvador Villalba Sales Manager Axor Hoteles.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel with airport shuttle

Posted Jan 5, 2018
Pros: The hotel has a modern clean look.
Location: There is a nice mall nearby.
We loved our one night stay in the very quiet Axor Barajas hotel. The hotel is in nice suburb (Barajas) of Madrid is close to several restaurants and a gigantic mall with grocery shopping, clothes, electronics, a kids zone and food court. The hotel has an excellent comfortable airport shuttle that runs every 30 minutes from the hotel to the airport. Its a no-stress way to get to an early morning flight out of Madrid.
Comment from Hotel Management
Jan 15, 2018 by Axor, Hotel Management
Greetings from Axor Hotels, We appreciate your feedback and comments. Hope to see you again in our hotels soon!!! Have a nice evening and Kind Regards Salvador Villalba Sales Manager Axor Hoteles.
5 out of 5
Recommended
for Everyone
by A verified traveler from Copenhagen

Perfect airport hotel

Posted Jan 3, 2018
Comfortable rooms, nice lobby with bar, descent restaurant, helpful staff, close to mall which is convenient to kill a few hours.
Comment from Hotel Management
Jan 4, 2018 by Axor, Hotel Management
Dear Lucia Thank for sharing your experience at Axor Hotels . We hope to see you back in Madrid soon Have a great day and Kind Regards Salvador Villalba Sales Manager Axor Hoteles.
4 out of 5
Recommended
for Everyone
by A verified traveler from New york, New york.

Modern hotel with no AC during the winter

Posted Jan 2, 2018
Granted, it was winter time during my stay, the entire hotel was set on heating only. It was 65 degrees F out side. I was told to open a window it the room was too warm. Parking was 20€ a night. Pretty good hotel other than the issue of having a baking over for a room.
Comment from Hotel Management
Jan 3, 2018 by Axor, Hotel Management
Dear Miguel Greetings from Axor Hotels, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! PArking cost is 18 €, but you can book it at the reservation time with a special rate on it. Kind Regards Salvador Villalba Sales Manager Axor Hoteles.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel at Madrid Barajas Airport

Posted Dec 23, 2017
Well located hotel near airport (with shuttle and parking) and near shopping centre with restaurants etc. Hotel room was spacious and well equipped. Hotel has a gym and free internet Centre and TV stations in many languages including English.
Comment from Hotel Management
Dec 23, 2017 by Axor, Hotel Management
Dear Greetings from Axor Hotels, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind Regards Salvador Villalba Sales Manager Axor Hoteles.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 20, 2017
We enjoyed our stay very much! The wellness center is amazing!
Comment from Hotel Management
Dec 20, 2017 by Axor, Hotel Management
Greetings from Axor Hotels, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind Regards Salvador Villalba Sales Manager Axor Hoteles.