Ratings based on 638 Verified Reviews

3.5 out of 5
51% of guests recommend
4.1 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from mildenhall

Hotel on approach

Posted Nov 20, 2017
On the approach to madrid airport good for plane spotters.
4 out of 5
by John

Convenient hotel close to the airport.

Posted Oct 7, 2017 on Hotels
A reasonable place to stay close to the airport. Worth while taking the hotels shuttle service to the airport as it was personalised, fast and considerably less than what I paid coming in on a taxi.
5 out of 5
by Thomas

God hotel close to airport

Posted Sep 28, 2017 on Hotels
I stayed one night and was very satisfied, good price/value ratio
3 out of 5
by J I

A 3 star hotel which provides 1 star accommodation

Posted Sep 22, 2017 on Hotels
This hotel was described online as a 3 star but is a very tired establishment whose staff provide minimal customer service. In fact the waitress in the restaurant was very rude when she did not bring the main course as ordered. Eventually when the main course was served it took an extraordinary long time and was very poor value for money. The dinning tables and chairs were never cleaned which is bad given the number of business travelers who use it. The bathroom towels were badly worn and the rooms are far too basic even for a 3 star in this day and age. The online description also claimed the hotel provided a shuttle service which is essential for a hotel in the middle of an industrial area. It does not have a shuttle service but arranges a private taxi instead at slightly discounted prices when compared to airport taxis. The private hire provide a very good service!
5 out of 5
by A verified traveler from UK

Basic, clean all good for purpose.

Posted Sep 22, 2017
Pros: nice atmosphere and very clean
Cons: drink making facilties in room or water at least.
Location: Nothing nearby as far as I could tell but was there on business so perfect for purpose
All Good, nothing to complain about. Clean room, very basic
4 out of 5
by A verified traveler

Posted Jul 5, 2017 on Hotels
Good: cheap Not good: not many English speaker
2 out of 5
by A verified traveler from Miami

Extremely small room.

Posted Jul 1, 2017
Extremely small room. No shampoo or conditioner. Air conditioner so so.
5 out of 5
Recommended
for Everyone
by A verified traveler from miami

Nice hotel

Posted Jun 23, 2017 on Orbitz
The room are smalls but comfortable , that was ok for me and my family just for one night before take the plane for Our return, everything clean, breakfast good, and near to the airport
4 out of 5
by Yenny

Posted May 25, 2017 on Hotels
More options for food
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2017
Stay was very nice . Would have liked to see more if a menu selection for dinner . But the breakfast was delicious. Overall it was a very nice stay