Ratings based on 141 Verified Reviews

3.8 out of 5
71% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from el salvador

Nice and easy near the airport

Posted Nov 11, 2017
It’s a 10 min drive to the airport if you miss the shuttle take a taxi because it’s complicated to get there, once there perfect for my stay over night to catch my early flight next morning
Comment from Hotel Management
Nov 12, 2017 by Marcos Martínez - Front desk, Hotel Management
Dear Beatriz, thank you for your review and we are so pleased to hear you enjoyed your stay with us. Our team is committed to offering outstanding and friendly service at all times. We are grateful your positive comments about the location, near to the airport and our free shuttle service. We hope to see you again, Kind Regards, Marcos Martínez - Front desk
4 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, Costa Rica

Confortable hotel , close to the airport

Posted Nov 4, 2017
I went to the hotel at nigth just to sleep and to cach a new flight in the morning . Very nice hotel but in the midlle of an industrial area so is nothing to see . But for a nigh is confortable . They have a transfer to de airport for free.
Comment from Hotel Management
Nov 5, 2017 by Rafael Ramos (Community Manager), Hotel Management
Dear Sylvia, thanks for spend your time. Your reviews are very important for us. We are very happy to read your comments. I hope see you again. Regards. Rafael Ramos (Community Manager)
3 out of 5
by Mohammed

Posted Sep 15, 2017 on Hotels
The hotel was good but the service at the restaurant wasn't that good .
Comment from Hotel Management
Nov 6, 2017 by Margarita Romero, Hotel Management
Good morning: Thank you for taking your time and leaving your feedback after your recent stay with the Avant Hotel. We appreciate your kind comments about the Hotel staff. On the other hand, allow me to apologize for the inconvenience and we take note of your opinions to improve our service. We sincerely hope we to have the chance to host you again therefore we can oversee your 100% satisfaction. Warm regards Patricia Méndez Pulido Jefe de Recepción
2 out of 5
by A verified traveler from San Salvador

Bad beds. Located in an industrial area,

Posted Sep 8, 2017
Noone helped with luggage, the room far from reception. Old furniture, bad beds. Located in an industrial area not so close to the Airport. Nothing around for a turist or someone who wants to walk in a nice area.
Comment from Hotel Management
Oct 22, 2017 by Margarita Romero , Hotel Management
We are naturally disappointed that you felt your expectations were not met. We take note for further improvements . Our hotel is located a few meters away from the Airport ( 15 minutes ) . It will be our pleasure to host you again in te future and if there is anything we can do for you please, do not hesitate to contact us. Best regards.
4 out of 5
by Nicandro

Good hotel, less than expected environs

Posted Sep 2, 2017 on Hotels
A very clean and modern hotel. The restaurant is small with average atmosphere or you can have a buffet meal in a separate dining area. Food was good, but the atmosphere lacked. Otherwise, there is not much near the hotel within walking distance. There are closer hotels to the airport with much nicer environs in terms of place to dine or just go for a walk in the town plaza. But for a good hotel awaiting a flight on a long layover, it is excellent. It is also set in a light industrial area.
Comment from Hotel Management
Oct 20, 2017 by Margarita Romero, Hotel Management
Dear Nicandro , Thank you very much for such kind words about your stay. We appreciate your kind comments about the hotel staff. It is hoped, when next visiting Madrid we will have the opportunity to welcome you back again. Kind regards , Margarita Romero -Manager Hotel Avant Aeropuerto ****
4 out of 5
by toufik

This traveler left a rating score only Posted Aug 2, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa, USA

Convenient location, great staff

Posted Jun 29, 2017
Pros: the staff, the location
Location: close to airport, easy walk to train station to get into the city
I chose this hotel because it was close to the airport and had a free airport shuttle and a pool. The staff was very friendly and I especially want to thank Tomas, the lifeguard at the pool, because he was incredibly friendly and he even jumped in the pool and worked with one of my sons to help him with his swimming skills. Our room was clean and the beds were a bit firm, but comfortable. The food in the bar was good, but they should warn you that the pizza has blue cheese on it (which was an unpleasant surprise). Overall, we had a good experience at the hotel.
Comment from Hotel Management
Jul 27, 2017 by Front desk department, Hotel Management
Dear Customer, i want to be grateful for your comments, it should help us to improve our services. One of our most valued items is the staff so we are glad you also valued us. We hope to see you soon. Regards and you are invited to follow Porcel Chain (Hotel Alixares ****, Hotel Corona ****, Hotel Navas *** in Granada and Hotel Ganivet *** in Madrid center) . Carmen Trenado - Front desk department
3 out of 5
Recommended
for Everyone
by A verified traveler from CAIRO, EGYPT

Hotel near to AMAZON company . 5 min by car.

Posted Jun 26, 2017
20-30 min by car from the airport . the hotel provide a free shuttle bus from and to the airport. rooms are not that big , but OK. hotel restaurant is serving good food , so no need to go outside . staff are very friendly .
Comment from Hotel Management
Jul 27, 2017 by Front Desk, Hotel Management
Dear Ihab Magdy, I want to be grateful for your comments, it should help us to improve. As you have said, our facilities are in an industrial area, so near to Amazon company. In adittion we are 12 kilometres from the airport. We hope to see you soon. Regards and you are invited to follow Porcel Chain (Hotel Alixares ****, Hotel Corona ****, Hotel Navas *** in Granada and Hotel Ganivet *** in Madrid center) Carmen Trenado - Front desk department
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 18, 2017 on Hotels
5 out of 5
by A verified traveler

1 night stay

Posted Jun 12, 2017 on Hotels
Good experience for our family of 4's 1 night stay. The room is clean and looks decent. The breakfast cost $8 per person but worths the money. The breakfast has a good variety of food and the dining hall is decent. The best part of the hotel is its free shuttle otherwise it takes $30 to get to the airport from the hotel. However, I need to put two notes here about the shuttle, but I have absolutely no complaints. The hotel is great, but you just need to bear the two notes in mind: 1) You definitely need to book the shuttle before hand, especially the shuttle to airport. I felt too sleepy when we arrived so we didn't book our second day shuttle to airport immediately at checkin. At evening when we tried to book second day's shuttle, we were told all time slots were full. Each shuttle car can only sit 8 people. We had to take the only available slots which were 5am and 6am even though our preferred time to airport is 9am. The cab is 30 euro one way. 2) The shuttle is not exactly on the schedule for pickup from airport. My son and I arrived in the morning so we waited outside for the 10:30 pickup. The shuttle came at 10:25 am. My daughter and husband arrived for 11:30pm pick up. They waited outside but went inside for a bathroom run then came out around 11:18pm. No shuttle. We contacted the front desk then figured out the shuttle came at 11:15pm and picked up two other persons but without my daughter and husband. Driver was nice and immediately made 2nd trip to pick up them.
Comment from Hotel Management
Jul 27, 2017 by Margarita Romero, Hotel Management
Dear Guest, first of all, i want to be grateful for your comments, it should help us to improve our services. Thanks to your comment about the shuttle, we take note about it. Also, we are so glad you have enjoyed our facilities and services. We hope to see you soon here again or in the other Porcel hotels (Hotel Alixares ****, Hotel Corona ****, Hotel Navas *** in Granada and Hotel Ganivet *** in Madrid center). Kind regards, Carmen Trenado - Front desk department