Ratings based on 213 Verified Reviews
3.9 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted Jul 21, 2017
Hotel is clean but outdated. Staff werent always polite. Nothing around the hotel! It is in a residential area. If you want entertainment, you have to take the us to take you to rhe city.
by A verified traveler
Posted Jun 28, 2017
Pros: shuttle service
The hotel has stained carpet and curtains. This is an older hotel.
Relaxing stay in OsunaPosted May 18, 2017 on Hotels
Very nice hotel, nice souroudings, perfect place to relax at night after touring Madrid, sitting outise by the pool with a glass of wine. The room was little too hot but the temperatures outside were in their 30ties. Close to public transit (to get to the central places in Madrid) and very close to the airport (with a shuttle service)
for Couplesby A verified traveler
Property, Staff and Local was good!Posted Apr 20, 2017
Pros: The premises was well kept and cared for, palms and landscaping was off the charts!
Cons: The bed was not so comfortable, I could feel springs in my ribs and was surprised with the oversight of such a nice place
Location: The local was close to a strip mall area filled with shops and dining, but still tucked away making you feel away from the hustle/bustle
We enjoyed the accommodations, all except the bed (was not comfortable) Also the property guest seemed to be geared to those over the age of 50, but still had fun!
Only 10 minutes drive to the airportPosted Apr 7, 2017 on Hotels
I've stayed at Osuna several times over the last 10 years. Honestly, it's high time to renew the floor carpet or, even better, replace them with wood or any other material which is not carpet..
Pay more and stay somewhere elsePosted Mar 21, 2017 on Hotels
Rooms looking very tired now. Dingy. Noisy with building works across the street. Wont be staying again. Original choice made only on proximity to Airport and Exhibition centre...
Cheap but still overpriced.Posted Mar 16, 2017 on Hotels
This is not a 4 star hotel.. the room looked very shabby, the wall paper was peeling off in places, the TV was about 20 years old, the room fridge looked like it was from the 80's, the bathroom decor was awful, the water from the shower had a weird smell (the water pressure was good) the aircon didn't work and blew out roasting hot air even when on cool, The staff weren't that welcoming although not rude, no kettle in the room, minimal power outlets, the door was hard to lock. The bed was fine to sleep on, the pillows were rubbish though. I'd never stay here again, the only reason I stayed was because it was cheap.
for Everyoneby A verified traveler from Oregpn, USA
Ok for one night stay near airportPosted Jan 29, 2017
On arrival shuttle was hard to spot. Hotel is very dated but clean. Served the purpose of staying near the Barajas Airport for an early morning flight. The airport shuttle is their best asset. The hotel is very dated in all aspects. We thought we were staying in the "main" building but instead we were sent to an adjacent building with NO elevators, having to climb 3 floors with our luggage in tow. The breakfast buffet has many options although all of poor quality. The bed is super hard. All in all, a good option for a one night stay.
by A verified traveler from mn
If you have options take take another hotelPosted Sep 17, 2016
I arrived at this hotel day one from USA, after booking online. The proximity was good to a local event I was attending but was shocked when I arrived. First time ever dropped a half block from entrance--no driveway, lobby looked like last update 1970, bar, dining room & pool area the same. Didn't stay to see rooms! I had enough, I was furious & could not get out fast enough!! Nuevo Boston at much better choice, similar rates MUCH better
for Everyoneby A verified traveler
need of a improvementPosted Sep 5, 2016 on Ebookers
I stayed at bedroom 322 and this bedroom is not too bad, but some things could be better like a better fridge and when it was complaining at reception desk that the fridge wasn't working good, so person only said that a person would be resolving the problem, but unfortunately no one get the to resolve the problem, also I asked to have a double bed from the first day but never was resolved this problem as well, so I slept with my wife in a small bed for 6 days. I give 3 stars for osuna hotel