Ratings based on 281 Verified Reviews

4.4 out of 5
87% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Very nice, but isolated.

Posted Dec 16, 2017
Taxi or the hotel’s shuttle bus back to the airport seem to be the only practical ways to get to public transportation to central Madrid or any retail or dining outside of the hotel.
Comment from Hotel Management
Jan 31, 2018 by Enrique Coloma 2º Jefe de Recepcion, Hotel Management
We thank you for trusting us to be your reference of the services we offer. We appreciate your comments and I will extend them to the rest of the team. We look forward to sharing more pleasant stays with you.
5 out of 5
by Linda

Perfect for near airport stays.

Posted Oct 23, 2017 on Hotels
The bed was awesome! The rooms was clean and beautifully decorated. Well stocked bathroom. Conveniently located to shopping. The airport shuttle bus was a bonus! Runs every hour on the hour!
Comment from Hotel Management
Nov 8, 2017 by Guest Experience Manager, Hotel Management
Thank you very much Linda for you positive feedback. We are glad to see that you will recommend our hotel for an airport stay. We hope to welcome you back in near future. Kind regards, Laura Peláez Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from east stroudsburg

Nice hotel close to train station

Posted Oct 23, 2017 on Orbitz
Very limited restaurant choices around area. Nice hotel staff. Clean room. Good hotel to have if you want to take the train to city center.
Comment from Hotel Management
Nov 8, 2017 by Front Office Manager, Hotel Management
Thank you very mmuch for taking the time to tell us about your experience in our hotel. We hope that next stay will be as pleasant as the previous one. Kind regards, Laura Peláez Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Norwich, Vermont

Nice hotel near the Madrid airport

Posted Oct 21, 2017
Pros: Its close proximity to the Madrid airport - just a ten minute drive away from the terminal.
Cons: They could add an earlier airport shuttle in the morning.
Location: The Juan Carlos park in Madrid is just across the street, a vast sprawling park on the outskirts of the city where locals come to picnic and relax.
This is a typical business customer hotel just minutes away from the Madrid airport, in large part undistinguishable from hundreds of upscale airport hotels like it around the world.. The staff were friendly and efficient, the room clean and comfortable. Drinks and food are a little on the expensive side, but that is to be expected. A pleasant stay.
Comment from Hotel Management
Nov 8, 2017 by Front Office Manager, Hotel Management
We very much appreciate for sharing your comments about your last stay with us. This comments help us to improve our services. We hope to welcome you back in near future. Best regards, Laura Peláez
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 19, 2017 on Hotels
5 out of 5
by Mary Ellen

Posted Oct 17, 2017 on Hotels
Lovely hotel near the airport. Bed was oh so comfy and room was spacious. Food at restaurant was good. Small mall and a few other restaurants nearby you can walk to. Overall an A+. We would stay here again.
4 out of 5
by Edward

Use Cercanias

Posted Oct 17, 2017 on Hotels
We chose this hotel, because we intended to use the free shuttle to the airport. However, my plane left at 6 AM and the shuttle doesn't begin until 6. So, they said they would call me a taxi. The taxi cost 20 euros. Don't choose this hotel for convenience unless you have a car or are not planning to walk around. The neighborhood is set up for car traffic, not pedestrians. Nothing to see. To get to the airport use the Cercanias T4 link from Atocha or Chamartin. The hotel itself is good value for comfort, nice big room, quiet, well designed bathroom, everything right. I wish I could find the same quality for that price (about 90 euros) around Sol or anywhere central.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Lovely hotel near Madrid Airport

Posted Oct 11, 2017
Pros: The Shuttle ran like clockwork every 30 minutes. We were at our Terminal within 15 minutes after stopping by another Pullman property.
Location: There was a beautiful and spacious park across the street for walking and running.
We were welcomed warmly by the front reception. They pointed out the restaurant, explained the WiFi. We were very happy with the room. The bed was very comfortable, and the bathroom was big enough for two people. The shower was extremely modern. We took breakfast before leaving and the buffet of offerings was huge and delicious.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york NY

Posted Sep 30, 2017
Excellent hotel for the price paid especially if you have an early flight in the morning. Qualities were better than most of the more expensive hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 27, 2017
nice location and clean hotel. if they include breakfast with the package will be great.