Ratings based on 787 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix AZ

Excellent Madrid Airport Hotel

Posted Oct 1, 2017
Walking distance to excellent restaurants. Very clean and well appointed.
5 out of 5
Recommended
for Everyone
by A verified traveler

close to airport

Posted Aug 29, 2017
Great place to stay close to the airport. Very responsive shuttle service
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good hotel close to the airport

Posted Aug 23, 2017
Pros: The room, restaurant and the shuttle bus service to the airoport
Cons: ---
Location: ----
We only spend one night. The room was very clean and comfortable. The free shuttle bus to the airport was very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Hotel with a pool

Posted Aug 23, 2017
Pros: distance to airport - we had an early flight which was the reason we chose the hotel
Cons: There were 4 of us staying in the room, but there were amenities for only 3
Location: Was within walking distance to a fast food restaurant and metro
spacious hotel room; kids loved the pool. walking distance to fast food and we appreciated the shuttle to the airport
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

My usual!

Posted Jul 21, 2017
Pros: rooms and pool
Cons: staff needs to be a bit more international minded
Location: great
The airport shuttle service is terrible. Very disorganised and mismanaged, we almost lost our flights
Comment from Hotel Management
Jul 27, 2017 by Sebastian Dubayle - Guest Experience Manager, Hotel Management
Dear Paul, Thank you very much for sharing your comments on Expedia! We really appreciate your feedback regarding your experience at Melia Barajas and we are very pleased to read that you enjoyed both our facilities and location. However, we will look into improving all aspects that you mentioned! The entire Team of Melia Barajas hotel hopes having the opportunity of welcoming you in the future! Best regards,
4 out of 5
by Bettina

Posted Jul 17, 2017 on Hotels
Airconditioning needs upgrade; given high temperatures in summer the system did not cope with the heat; Staff at reception could be a bit more forthcoming.
Comment from Hotel Management
Jul 27, 2017
Thanks for staying with us. We appreciate your feedback! Sebastian Dubayle Guest Experience Manager
5 out of 5
by A verified traveler

Posted Jul 15, 2017 on Hotels
Comment from Hotel Management
Jul 27, 2017
Thanks for staying with us. We appreciate your feedback! Sebastian Dubayle Guest Experience Manager
4 out of 5
by Amaekiye

Deece

Posted Jul 13, 2017 on Hotels
Not much to say here. Pretty nice hotel with lots of space, a pool, bar, restaurant, conference rooms. Decent size rooms and clean bathrooms with nice toiletries provided. Right next to the airport with a free shuttle. Room service etc. no issues.
Comment from Hotel Management
Jul 27, 2017
Thanks for staying with us. We appreciate your feedback! Sebastian Dubayle Guest Experience Manager
2 out of 5
by Luis

Posted Jun 25, 2017 on Hotels
Hotel old ,poor air condition
5 out of 5
by Miguel

Posted Jun 23, 2017 on Hotels
Nice, neat and clean
Comment from Hotel Management
Jul 27, 2017
Thanks for staying with us. We appreciate your feedback! Sebastian Dubayle Guest Experience Manager