Ratings based on 1,272 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Sussex, UK
Excellent hotelPosted Feb 10, 2018
Very pleasant hotel close to airport and with shuttle service every 15 minutes. All rooms have balcony, some with garden outlook. Rooms very pleasant and comfortable - mild criticism that TV doesn't give channel list - although having BBC World is never a deal breaker! Dining room is smallish with limited menu but plenty of facilities close by.
by A verified traveler from Israel
Great rest between flightsPosted Feb 3, 2018
Pros: Room, staff, location
Cons: I had problems connecting to the Internet in the room, probably some configuratuion issues. Too late and too tired to try to find technical support
Location: Try "Al Traste" restaurant two blocks from the Hotel. Great food and mood!
Turned an overnight stop at Barajas during a business trip into a great rest, even a mini-vacation. Nice hotel and room at a good price, excellent location minutes from the airport and still close to good restaurants and even shopping areas if you need to.
for Everyoneby A verified traveler from Palma de Mallorca
Nice hotel close to the airport.Posted Jan 19, 2018
Everything was very nice, the only negative was the delay of the shuttle from the airport to the hotel. Was told 10-15 mins of waiting.. actually took 35-40 mins. And had to call twice, However, driver was very nice.
for Everyoneby A verified traveler from London
Wonderful night's sleepPosted Jan 10, 2018
Excellent service, facilities and room. Stayed overnight as the hotel was a nice place to rest until my next-day flight and I had a wonderful experience! I would definitely return
for Everyoneby A verified traveler from madrid airport
Good airport hotelPosted Dec 28, 2017
Good hotel but had to wait about 30 minutes in windy passage for hotel bus. Nevertheless arrived at hotel ( stayed here one night earlier in the year) so knew what to expect. Got service and room plus very good light restaurant with good service and food at sensible prices. Overall - excellent.
for Everyoneby A verified traveler from Fort Myers, FL
Great hotel for overnight stay in MadridPosted Nov 28, 2017
Stayed here for an overnight layover on trip back to the states. Good free shuttle service to / from MAD. Good bar and restaurant. The room was comfortable and clean. I'll stay here again.
for Everyoneby A verified traveler from Halifax, Canada
Close to airportPosted Nov 17, 2017
Pros: Free airport shuttle
We had an early flight to catch in the morning so we decided to spend our last night near the airport. Free five minute airport shuttle worked out very well.
Posted Nov 13, 2017 on Hotels
for Everyoneby A verified traveler from verplanck, ny
Convenient to the airport and the metroPosted Nov 10, 2017
My phone adaptor didn’t work. Sara, one of the desk managers offered me her personal adapter to use overnight! It’s simple gestures like this that make a hotel stay outstanding. Thank you Sara. The bus to and from the airport was there when we needed it. The hotel was spotlessly clean and very comfortable. I would happily stay there again.
SosoPosted Nov 6, 2017 on Hotels
Quite a long wait for shared Shuttle from airport to hotel which was overly jammed with passengers and baggage making it very uncomfortable for those of us standing and trying to find a way to hold on. Room was very warm and the AC was turned off by hotel. Not 4 star like. Staff recommended we open window which let in light and street noise and took away privacy from rooms directly across courtyard