Ratings based on 75 Verified Reviews

4.1 out of 5
87% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 15, 2017 on Hotels
4 out of 5
by Gregory

This traveler left a rating score only Posted Jun 19, 2016 on Hotels
5 out of 5
by Dusan

This traveler left a rating score only Posted May 24, 2016 on Hotels
3 out of 5
by Tjasa

This traveler left a rating score only Posted Sep 6, 2015 on Hotels
4 out of 5
by Grega from Kamnik

Satisfied

Posted Aug 11, 2015 on Hotels
All is OK, only bathroom isnt so good.
2 out of 5
by Bostjan

Expected more from a 5-star hotel

Posted Jul 7, 2015 on Hotels
If this was a 3 or 4 star hotel I would give them a better overall rating, but from a 5-star I expected much more. The location is great. You have to walk about 200 m to their Meduza beach but that's OK. The rooms are small, but very clean. The safe isn't big enough to fit an iPad. Our room was located in older part of the hotel so we had limited TV selection (I probably wouldn't care if it wasn't pointed out by the hotel;). We did have 2 issues with the room. They had to fix the doors as there was a 1cm gap on top so we heard everything from the corridor during night (fixed the next day). The 2nd issue was the AC. First problem is that you can't turn it off. That led to the other issue. When the AC turnes on it was very loud. That woke me up 3 times. The food is very average and the selection was quite limited. The service from the reception staff was great. Most of the other staff was also great. Some of the waiters were not what we would expecte, but luckily the one we had for most of the time was very good. My wife used their beauty services and wasn't too happy with them as well (very average). The main issue I had is that there isn't any table where you could sit down and have a breath of fresh air (or a cigarette). There is a hotel bar just outside, but you are not allowed to sit down without ordering something!? That was pointed out to us by waiter mr. Dalibor (not in a nice manner). That alone took one or two points from my overall rating.
5 out of 5
by Mohammad from Kuwait

Peaceful

Posted Jan 23, 2015 on Hotels
Very Beautiful, This is the place to go on a vacation
3 out of 5
by A verified traveler

Disapointed

Posted Nov 9, 2012 on Hotels
We were really looking forward to last night of holidays in a 5 star hotel. I have no idea why 5 stars as overall nothing like the hotels we had been staying in for the previous week - a few of which were only 4 star! Reception staff were efficient, porter very friendly and helpful. In the bar and breakfast restaurant it was difficult to obtain service and once we had ordered a long wait. The main disappointment is that the hotel is connected to 3 other Hotels and they share spa and pool facilities. Consequently instead of the luxurious spa we were expecting it was a bit more like the public baths. The decor was old fashioned and restaurant set out with masses of chairs in rows like the huge communist hotels pre the fall of the Berlin wall. Breakfast was plentiful but both my husband and I came back with empty plates! Moreover this hotel was double what we had paid for any other in the previous week.
4 out of 5
by A verified traveler

a good location,across from the beach

Posted Sep 14, 2012 on Hotels
The hotel is older, but maintained. They have free internet in the room and free parking. The hotel has a private beach area and cards supplied by the hotel can be utilized for towels, chairs etc. on the beach.The staff is helpful explaining nearby sights such as Piran an interesting town on the water and easy to reach by bus (10 mins) away.The hotel has a very large breakfast that has a variety of items, as well as, a chef who will cook egg items to your taste. The breakfast staff is very attentive. There is a large spa and indoor pool area that has multiple pools and a water fall.The only items we wouldd like is a coffee pot in the room and an ice bucket. The bar however will gladly supply the ice and a bucket.This hotel like others in Solvenia does not supply hair conditioner or wash cloths.
5 out of 5
by A verified traveler from Woodland Hills, CA

Portotoz Grand Hotel - Good Deal1

Posted Aug 21, 2011 on Hotels
We stayed at the Grand Hotel Portoroz for 6 nights. The front desk staff is very friendly, the rooms are clean and the food is fine. Breakfast has wide selection of items, including rolled oats and soymilk. The spa section is great as well.