Beach/ocean view

Reviews of Wellness Hotel Apollo – Lifeclass Hotels & Spa, Portorož

4 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 69 out of 147 reviews" "
Rating 8 - Good. 58 out of 147 reviews" "
Rating 6 - Okay. 16 out of 147 reviews" "
Rating 4 - Poor. 4 out of 147 reviews" "
Rating 2 - Terrible. 0 out of 147 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

József

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Feb 2023
Response from Guest Realtions Manager on Mar 13, 2023
Dear Mr. Marco,Thank you for your message and the time you took to give us your valued opinion. We are glad that you chose LifeClass Hotels&Spa for this year's vacation and enjoyed our culinary offer, thermal pools, the exceptional destination of beautiful Portorož and the comfort of our hotel. Thank you very much for the praise, which we will gladly share among our employees.We wish you all the best and hope to host you again in the future in our beautiful Hotel Apollo.Always welcome. With kind regards.Guest Relations Manager,Denis Lukić.

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Nicolas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time with the family. The room was nice and everything was very well organized for us to have a great stay
Stayed 4 nights in Jul 2022
Response from Guest Relation Manager on Aug 16, 2022
Dear Mr. Nicolas, Thank you for your message and the time you took to give us your valued opinion. Your trust means a lot to us. We are glad that you have chosen LifeClass Hotels&Spa for this year's vacation. We are very happy that you experienced and confirmed in writing our effort and care, that it is always our desire to conjure up a nice and pleasant vacation for every guest, which will remain in his pleasant memory long after his departure. We wish you all the best and hope to host you again in the future at our Hotel Apollo. Always welcome. With kind regards. Guest Relations Manager, Denis Lukić.

8/10 Good

Kong Kuen Leo

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
For what I paid for the rooms, they don’t even provide towels for the swimming pool. Parking was full first day had to park 2 Km away. When I want to collect my car I spent almost 1 hour waiting for the hotel driver to take me there! The arrangement in my opinion was really poor! Will I come to the same hotel? Simple answer is No.
Stayed 3 nights in Jul 2022
Response from Guest Relation Manager on Aug 16, 2022
Dear Mr. Kong Kuen Leo, Thank you for your message and the time you sent it and let us know your valued opinion. Your trust means a lot to us. We are glad that you have chosen LifeClass Hotels&Spa for this year's vacation. Even if this time everything was not in accordance with your expectations, it is always our desire to conjure up a nice and pleasant vacation for every guest, which will remain in their pleasant memories long after their departure. In the future, we kindly ask you to confide in us your dissatisfaction during your stay, as it is difficult for us to help a guest after he has already traveled. Therefore, we sincerely thank you in the future. If we inadvertently hurt you in any way, we sincerely apologize. We wish you all the best and hope to host you again in one of our six hotels in the future. Always welcome. With kind regards. Guest Relations Manager, Denis Lukić.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Guest Relations on Feb 4, 2020
Dear Anonymous, thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo. We look forward to host you again. Kind regards, Guest Relations Officer

10/10 Excellent

Andrej

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel .... missing support for parking!
Stayed 1 night in Jan 2020
Response from Guest Relations on Jan 28, 2020
Dear Mr. Andrej, Thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo. We look forward to host you again. Kind regards, Guest Relations Officer

10/10 Excellent

Andrej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Guest Relations on Sep 16, 2019
Dear Mr. Andrej, thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo. We look forward to host you again. Kind regards, Guest Relations Officer

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Good service. Would happily stay again.
Stayed 3 nights in Aug 2019
Response from Guest Relations on Aug 13, 2019
Dear Mr. Alex, thank you for your positive review and nice compliments about our Employees that we will kindly give forward. We are delighted that you had a nice stay in Hotel Apollo and were satisfied with the room. We look forward to host you again. Kind regards, Guest Relations Officer

8/10 Good

Dante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a family friendly beach town
We have stayed in the Gran Hotel Portoroz several times. The Apollo is part of the same hotel group. Service, bed comfort, and ESPECIALLY the food were not the same. Had we not tried the Gran Hotel before, I probably would have given 5*.
Stayed 6 nights in Jun 2019
Response from Guest Relations on Jul 9, 2019
Dear Mr. Dante, Thank you for your positive review. For your Information, for the next time, LifeClass Hotels&Spa is a Hotel resort with six different Hotels. We kindly suggest you for the next time to book Grand Hotel Portorož****SUP. We look forward to host you again. Kind regards, Guest Relations Officer

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Guest Relations on Jul 8, 2019
Dear Anonymous, Thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo. We look forward to host you again. Kind regards, Guest Relations Officer

8/10 Good

Tanja

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good and recommended
Good hotel on great location, with friendly staff, very clean therme and spa and comfort rooms. But one big complaint about using a bathrobe. It should state in the booking confirmation, before we arrive in the hotel that using of bathrobe is subject of extra charged. In 4* hotels with spa and therme (which is not cheap at all), using of bathrobe is usually assumed that it's included in the price. If not, definitely guests deserve to be informed prior arrival, because the other way seems as disrespect and give us no choice.
Stayed 3 nights in Nov 2018
Response from Guest Relations on Nov 17, 2018
Dear Mrs. Tanja, Thank you for your positive review and nice compliments about our Employees that we will kindly give forward. We are delighted that you had a nice stay in Hotel Apollo and were satisfied with the room and the Spa. For your Information, for the next time, LifeClass Hotels&Spa is a Hotel resort with six different hotels. We kindly suggest you for the next time to book Hotel Slovenija*****. In the price are the Bathrobes already included. We look forward for hosting you again. Kind regards, Guest Relations Officer

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018
Response from Guest Relations on Nov 1, 2018
Dear Mr. John, Thank you for staying at LifeClass Hotels&Spa and sharing your positive review. It’s very nice to read that you had a nice stay in hotel Apollo. We look forward for hosting you again. Kind regards, Guest Relations Officer

4/10 Poor

Monica, Trieste

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We were expexting at least a good service but unfortunately we left extremely disappointed. In 3 days that we stayed the sauna was closed, the pools were open from 2 pm. As well we were not able to drink a cup of coffe before 7pm when the hotel bar open.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Guest Relations on Sep 4, 2018
Dear Anonymous, Thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo. We look forward for hosting you again. Kind regards, Gaia Röhler, Guest Relations Officer

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Guest Relations on Aug 31, 2018
Dear Anonymous, Thank you very much for your positive review. We are delighted that you had a wonderful stay in hotel Apollo. We look forward for hosting you again. Kind Regards, Guest Relations Officer

8/10 Good

k, ALG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for old gentlemen and ladies
Nice spa facility with a good location But parking lot is small and hard to find at first time

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Rene, Lienz

Stayed 3 nights in Nov 2023

6/10 Okay

Ivar

Liked: Cleanliness, property conditions & facilities
Ikke forventet standard.
Veldig vanskelig å finne hotellet selv når man står utenfor. Ikke oppe på 4 stjerner. Ikke kaffetrakter/ vannkoker.
Stayed 2 nights in Sep 2023

8/10 Good

Harald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Stefano

Stayed 2 nights in Jun 2023

4/10 Poor

Ursula

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2023

8/10 Good

Tanja

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Colonia anni 60
Hotel in realta' 3 stelle . Viene richiesto il pagamento per l utilizzo dell accappatoio , le piscine condivise con altre strutture sono aperte al pubblico e sono fredde e poco ospitali ( ci siamo tutti presi un forte raffreddore) .L ingresso in sauna e' a pagamento .
Stayed 1 night in Apr 2023

6/10 Okay

Maria Federica

Stayed 1 night in Mar 2023
Response from Guest Realtions Manager on Apr 13, 2023
Gentile signora Maria,Grazie per il suo messaggio e per il suo tempo che ci ha dedicato e ci ha fatto sapere la sua preziosa opinione. La sua fiducia significa molto per noi. Siamo lieti che abbia scelto LifeClass Hotels & Spa per le sue vacanze di quest'anno. Vi auguriamo tutto il meglio e speriamo di ospitarvi di nuovo in futuro nel nostro Hotel Apollo o in uno dei nostri sei hotel. Cordiali saluti. Sempre benvenuti.Guest Relations Manager,Denis Lukić.

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Enttäuschender Aufenthalt, das ganze Hotel machte einen etwas verlebten Eindruck, kein Schick, wenig Service und Freundlickeit, das Spa hat den Charakter eines Kleinstadt-Hallenbades.
Stayed 3 nights in Sep 2021

8/10 Good

Margit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöner Urlaub
Hotel sehr schön, liegt zentral
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peccato per la piscina, ma massaggio paradisiaco!
esperienza indimenticabile, tutto molto bello soprattutto il massaggio (due ragazzi eccellenti), unica pecca la piscina troppo affollata, pochi posti sdraio e davvero molte persone che parlando in contemporanea si creava un rimbombo che invece di creare un atmosfera rilassante creava solamente fastidio
Stayed 3 nights in Jan 2020

6/10 Okay

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Da un hotel da 230 euro a notte non ci si aspetta di dover parcheggiare la macchina a 500 metri di distanza, tra un viaggio a vuoto (per indicazioni imprecise) ed il rientro a piedi perdo una buona mezz’ora, non il massimo per iniziare un weekend di relax Per il resto hotel pulito e camere confortevoli, colazione varia e completa
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Feb 2020
Response from Guest Relations on Feb 9, 2020
Dear Anonymous, thank you very much for your positive review. We are delighted that you had a nice stay in hotel Apollo. We look forward to host you again. Kind regards, Guest Relations Officer

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stanza pulita e spaziosa, colazione abbondante, personale disponibile e educato
Stayed 1 night in Jan 2020
Response from Guest Relations on Feb 4, 2020
Dear Anonymous, thank you for your positive review and nice compliments about our Employees that we will kindly give forward. We are delighted that you had a nice stay in Hotel Apollo and were satisfied with the room and the breakfast. We look forward to host you again. Kind regards, Guest Relations Officer

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel molto curato e pulito. Piscine e spa ottime anche se un po freddo il lungo tratto che porta alle piscine
Stayed 3 nights in Dec 2019
Response from Guest Relations on Dec 30, 2019
Dear Anonymous, thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo and were satisfied with the swimming pools. We look forward to host you again. Kind regards, Guest Relations Officer

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Guest Relations on Dec 30, 2019
Dear Anonymous, thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo. We look forward to host you again. Kind regards, Guest Relations Officer

8/10 Good

francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
molto accogliente,personale gentilissimo,e disponibile.
Stayed 2 nights in Dec 2019
Response from Guest Relations on Dec 23, 2019
Dear Mr. Francesco, Thank you for your positive review and nice compliments about our Employees that we will kindly give forward. We are delighted that you had a nice stay in Hotel Apollo. We look forward to host you again. Kind regards, Guest Relations Officer

8/10 Good

dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Guest Relations on Dec 16, 2019
Dear Mr. dario, Thank you very much for your positive review. We are delighted that you had a nice stay in Hotel Apollo.We look forward to host you again. Kind regards, Guest Relations Officer

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Guest Relations on Dec 10, 2019
Dear Mrs. Violeta, Thank you very much for your positive review. We are delighted that you had a wonderful stay in hotel Apollo. We look forward to host you again. Kind Regards, Guest Relations Officer

10/10 Excellent

Wolfram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war alles gut
Stayed 5 nights in Nov 2019
Response from Guest Relations on Dec 9, 2019
Dear Mr. Wolfram, Thank you very much for your positive review. We are delighted that you had a wonderful stay in hotel Apollo. We look forward to host you again. Kind Regards, Guest Relations Officer

8/10 Good

Verified traveler

Stayed 3 nights in Nov 2019
Response from Guest Relations on Nov 12, 2019
Dear Anonymous, thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo. We look forward to host you again. Kind regards, Guest Relations Officer

10/10 Excellent

alfio

Stayed 4 nights in Oct 2019

10/10 Excellent

Barbara, Trento

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camere pulite , dimensioni adeguate, bagno molto curato. Sala ristorante con colazione a buffet molto ricca e varia , completa di tutto. Cena con servizio a buffet ampia scelta di cibi , verdure, carni , pesce e dolci .2 zone piscine interne una con acqua salina e l'altra con acqua dolce .
Stayed 3 nights in Oct 2019
Response from Guest Relations on Nov 11, 2019
Dear Mrs. Barbara, Thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo and were satisfied with the room, the food and the spa. We look forward to host you again. Kind regards, Guest Relations Officer

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Die Unterkunft war grundsätzlich sauber, die Lage war für unsere Aktivitäten perfekt. Die KeyCards jedoch waren ein lästiges Übel. Zuerst wurde uns die falsche Zimmernummer drauf gespeichert. Mehrmaliger Weg zur Rezeption hat das Problem gelöst. Dennoch war es glatte Lotterie, dass die KeyCard unsere Tür aufgesperrt hat. sehr lästig. Die Parkplatzsituation ist in Piran sehr eng. OK, es gibt einen Hotelparkplatz um EUR 5. Dieser wird auch angeführt. Jedoch ist der Parkplatz mehr als gut gefüllt, sodass man mit hoher Wahrscheinlichkeit auf die Parkgarage ausweichen muss, wofür EUR 15 verlangt werden. Das erfährt man aber erst beim check-in. Fairerweise ist zu sagen, dass beide Tarife günstiger sind als im Hotel Kempinski daneben und dass der Page das Auto rasch aus der Garage gebracht hat. Der Eintritt zur Therme war inkludiert. Die Therme war für die Kinder jedoch nur mäßig interessant (keine Rutschen).
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
+: sehr nettes Servicepersonal, gute Speisen - : zu wenig Aufhängemöglichkeiten für Handtücher, zu wenig Liegemöglichkeit in Therme
Stayed 3 nights in Oct 2019

8/10 Good

Eva, Rovigo

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Stanza bellissima, buon servizio. La struttura nel complesso è molto bella
Stayed 2 nights in Oct 2019
Response from Guest Relations on Nov 4, 2019
Dear Mrs. Eva, Thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo and were satisfied with the room. We look forward to host you again. Kind regards, Guest Relations Officer

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Guest Relations on Nov 4, 2019
Dear Anonymous, Thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo. We look forward to host you again. Kind regards, Guest Relations Officer