2 outdoor pools, pool umbrellas, sun loungers

Reviews of Hôtel Club Al Moggar

3.5 out of 5
Hôtel Club Al Moggar
Boulevard Mohamed V, Agadir, Souss massa daraa

Reviews

6.8
Rating 10 - Excellent. 72 out of 342 reviews" "
Rating 8 - Good. 114 out of 342 reviews" "
Rating 6 - Okay. 61 out of 342 reviews" "
Rating 4 - Poor. 46 out of 342 reviews" "
Rating 2 - Terrible. 49 out of 342 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be back!
Stayed 2 nights in Mar 2024

4/10 Poor

abdeldjalil

Not nice
Stayed 6 nights in Feb 2024

8/10 Good

Abdallah

Stayed 2 nights in Jan 2024

10/10 Excellent

Janina Marcela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our second stay at the Al Moggar, we stayed before Covid in 2019 and this, unusually for we regular travellers, was our first holiday since. The staff were excellent, friendly and professional and the security was up to the necessary requirements. Khadija on Reception was an absolute STAR with her helpfulness and dignified charm. We highly recommend this resort.
Stayed 8 nights in Dec 2023

6/10 Okay

Nazrul

Traveled with family
Liked: Amenities
Bathroom not cleaned regularly. Not enough towels. Staff sometimes rude esepcially when speaking in English as opposed to French. Breakfast was ok for the price. More of a 3 star than a 4 star hotel.
Stayed 8 nights in Dec 2023

2/10 Terrible

Aiste

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

4/10 Poor

Qindeel

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Don’t be fooled by 4 stars ,more like a 2 star. Disgusting mouldy bathrooms and v smelly rooms. Good location , well maintained garden and spacious rooms but such a shame no efforts put into refurbishing the rooms. Breakfast was worst I have ever had.Left after one night into a different hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Abdelatif

Stayed 4 nights in Sep 2023

8/10 Good

Fawaz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room with a perfect view of the beach. The service we received was helpful and informative. Highly recommend, as prices were super affordable.
Stayed 4 nights in Sep 2023

8/10 Good

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

4/10 Poor

Charles

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
location is great, but the rooms are full of Cockroach housekeeping do a poor job
Stayed 3 nights in May 2023

2/10 Terrible

Malika

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no towels we kept callings no one give an action plus the gym equipment not working and they want to charge for it
Stayed 3 nights in Jul 2022

2/10 Terrible

Nabil

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Mrs Nisrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, bon rapport qualité prix, personnel aimable
Stayed 1 night in Mar 2022

2/10 Terrible

Charles

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
clearly this place have sanitation issues, maintenance issues and the staff need basic customers service training . don’t waist your money
Stayed 3 nights in Feb 2022

10/10 Excellent

Abdalla

Stayed 2 nights in Feb 2022

8/10 Good

Nabil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2021

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
I’ll definitely come back!
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I love this place, it’s clean, good customer service, the hotel staff are friendly , great place to stay
Stayed 2 nights in Jun 2021

6/10 Okay

Elhabib

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could post some pictures that shows how nasty the room is and the smell was beyond horrible, after complaining to the lobby all they said was that the renovated rooms are unavailable, the food area was like a circus with my wife slipped on dripping oil , that was the only fun part for my holiday. Please if you’re visiting Agadir get a different hotel to enjoy this beautiful city.
Stayed 2 nights in Mar 2021

10/10 Excellent

Johny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Stayed 2 nights in Dec 2020

2/10 Terrible

Renato

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

6/10 Okay

Mohammed Imran

Traveled with group
Stayed 7 nights in Feb 2020

4/10 Poor

Verified traveler

Stayed 2 nights in Mar 2020

4/10 Poor

Garnett

Traveled with partner
Disliked: Amenities, property conditions & facilities
Our holiday experience from staying at the Hātel Club Al Moggar was far less than satisfactory and we would go so far as to say awful! We were allocated a room that was filthy, in a very poor state of repair i.e. broken draws, shower curtain rancid, rusting and broken fixtures and fittings. The entire room was in diire need of renovation and updating. There was an overwhelming pungent odour of drains, the furniture was covered in dust and the bed linen was not fresh. The room had the impression of a space that was meant for service staff or that it had not been in use for sometime. Either way it was a space not fit for human habitation. When we approached staff to request a room change - which seemed as though this was an inconvenience as no apologies were offered and we were made to stay in the room overnight after being told another room would not be made available until 12 noon the next day. We had an awful night, we were not able to use the bathroom facilities because of the state of the bathroom. On the 3rd room offer we felt this was an acceptable standard. After all this the hotel staff were hostile and unhelpful. They offered no help, support, advice or welcome package for coming to Agadir or staying at their hotel. Our stay was further ruinred by the Agadir tour offered by the hotel, which was nothing less than shockingly inadequate, as we were shunted into a taxi inbetween fares to have a whistle stop tour of the local souvenir Shops. Very Disappointed!
Stayed 5 nights in Feb 2020

10/10 Excellent

adnan, bucuresti

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
foarte bun calitate preti ,aproape de plaja,camere mar,
Stayed 3 nights in Feb 2020

10/10 Excellent

Ayman

Stayed 3 nights in Jan 2020

8/10 Good

Hammada

Liked: Staff & service
Stayed 3 nights in Dec 2019

10/10 Excellent

Nacer

Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally amazing from check in to check out. I will always stay here if im in Agardir
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
Food was not good Two beautiful pools Hôtel near the beach
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Furniture in bedroom is old, No wifi in hotel room, Food is terrible and the same everyday, A.C isn’t powerful, balcony isnt clean, bathroom shower and toilet isnt powerful. Two great things about this hotel. 1, great location and 2, swimming pool is decent.
Stayed 7 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Right next to beach front with cordoned off part for guests of hotel. Rooms old and poor. Food average-dont waste money on All Inclusive-breakfast is fine + plenty of restuarants everywhee which are cheap. Pools are great. Takeaway on site brilliant as were staff there.
Stayed 1 night in Oct 2019

10/10 Excellent

Mohammed

Stayed 7 nights in Oct 2019

2/10 Terrible

Verified traveler

Stayed 7 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 15 nights in Aug 2019

4/10 Poor

Tareq

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very Disappointing - crooks and liars
Very disappointing, the pictures are nothing like the reality. I believe they took the best room they have and posted the pictures. Room was dirty, walls are pealing, air condition wasn't working and smells was bad.It wasn't worth $150 a night, more like $60 worth. Be prepared to pay more $ when you check in. Keep your expectations low with this one. The only thing was good was the fact they are near the beach and the activity. I had to leave to a much better hotel, agreed to refund me but after I arrived to the US, I wasn't able to get my money back.
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend. Not a single thing good about this hotel. Nothing works. Rooms faulty. Dirty pool. Dirty food. All staff useless. I can go on. This is not even a 1 star hotel.
Stayed 7 nights in Aug 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing everything was realy bad And the rooms was too small And realy disgusting The staff they war impolite i will never go there again
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Aug 2019

2/10 Terrible

Ibrahim, Manchester

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a week at this hotel and paid for family room with pool view. The room was definitely not what we expected, probably 2*. No hairdryer, no iron, none of the usual shampoos etc you would normally find. Went out to check the balcony view to find construction work everywhere - no pool in sight and a slight glimpse of the sea behind some building work and cranes. In the morning we were woken by construction work. Went to complain at reception, the guy said he will change the room for pool view.. went to check it out and was still the same situation however now we had a view of a small unused pool - nothing like the pictures. We then complained AGAIN, this time we managed to get the room we had originally paid for. Was much better than the previous two. Don’t understand why they didn’t give us the room in the first place. Then there was the drama with an iron, they only had one apparently which is used by everyone in the hotel. We managed to get hold of it and was told we could keep hold of it, but then by evening after returning from a trip out, we received an angry call from reception to immediately return the iron. When we asked for it again two days later, the woman at reception angrily replied “NO WAY” Reception staff were really really rude, they do not know how to speak to their guests. I’ve actually ran out of space now but I have so much more to complain about. AVOID if you want to have a stress free holiday.
Stayed 7 nights in Jun 2019

4/10 Poor

Qashif

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Amenities, property conditions & facilities
The hotel was standard clean but the staff have attitude
Stayed 3 nights in Jun 2019

8/10 Good

Hassan

Disliked: Property conditions & facilities
Good hotel
the location is very good close to the beach and restaurants. the Swimming pool was very nice. the air-conditioned was very poor and the recreation not so friendly. otherwise everything was fine
Stayed 2 nights in Jun 2019

4/10 Poor

tarek

Disliked: Cleanliness, staff & service
Service and cleanliness was not up to the standard of a 4* star hotel at all
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Location is great .great security. Cockroaches in rooms had to change rooms 5 times .building work being done and very noisey.only 1 pool open .
Stayed 11 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully surrounding especially the gardens. Right on the sea front. Plenty of shops and restaurants around. They even have a pharmacy next doors.
Stayed 6 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
Stayed 8 nights in Apr 2019