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Reviews of Kenzi Europa

4 out of 5
Kenzi Europa
Boulevard 20 Aout B P 808, Agadir

Reviews

7.8

Good

Rating 10 - Excellent. 151 out of 548 reviews" "
Rating 8 - Good. 243 out of 548 reviews" "
Rating 6 - Okay. 91 out of 548 reviews" "
Rating 4 - Poor. 46 out of 548 reviews" "
Rating 2 - Terrible. 17 out of 548 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nassreddine

Stayed 6 nights in Nov 2023
Response from M.C MAHFOUD FILALI General Manager on Dec 4, 2023
Dear Nassreddine,Thank you so much for choosing our hotel and thank you once for your score.We would be honored to welcome you again for your next visit to Agadir. Best regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

4/10 Poor

Yahya A

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Rooms not as expected
Stayed 1 night in Nov 2023
Response from M.C MAHFOUD FILALI General Manager on Nov 28, 2023
Dear Yahya,First of all, we would like to thank you for choosing our hotel for your stay. We would have appreciated if you could give us more details about you experience in Kenzi Europa hotel during your stay. Your comments are very precious and helps us to improve our service quality. We hope to welcome you again among us and win back your confidence. Best regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible experience! Thank you so much for everyone! So friendly and nice staff! I really liked the events during the week. It’s good for young and old generation in the same time. Had a lovely time.
Stayed 4 nights in Nov 2023
Response from M.C MAHFOUD FILALI General Manager on Nov 13, 2023
Dear Arnold,We are very grateful for all your good and encouraging comment. All our team was very happy to have you in Kenzi Europa.We are very pleased that you were satisfied with our staff.Our friendly service and professionalism has been always a highlight of our guest’s stays, since our aim is to make their holidays as enjoyable and comfortable as possible.We will be happy to welcome you back to our hotel and we will do our best to meet your expectations.Best regards,M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

8/10 Good

Bernard

Stayed 6 nights in Oct 2023
Response from M.C MAHFOUD FILALI General Manager on Nov 8, 2023
Cher Bernard,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous, M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

6/10 Okay

Jan-Olof

Stayed 7 nights in Oct 2023
Response from M.C MAHFOUD FILALI General Manager on Nov 6, 2023
Dear Jan-Olof,We would like to thank you for choosing our hotel .Our staff is doing its best to make your holiday enjoyable.We will be honored to receive you one more time among us.Regards,M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

8/10 Good

Sinead

Stayed 2 nights in Sep 2023
Response from M.C MAHFOUD FILALI General Manager on Nov 6, 2023
Dear Sinead,Thank you for choosing our hotel for your recent stay and thank you once for your score.We will be honored to receive you one more time among us.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

8/10 Good

Sarah

Stayed 6 nights in Oct 2023
Response from M.C MAHFOUD FILALI General Manager on Nov 4, 2023
Chère Sarah,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

10/10 Excellent

stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only hotel i have ever come back to. Excellent location Excellent staff Excellent animation team It felt like a big family Everything was in one place , unlike other hotels where everything is a long walk to get to. Beautiful gardens and walking areas to get away from things My din loved the water slides Once again THANK YOU
Stayed 7 nights in Oct 2023
Response from M.C MAHFOUD FILALI General Manager on Oct 30, 2023
Dear Stephen,Thank you so much for taking the time to share your feedback with us.All our team was really pleased to have you among us.We are happy to learn that you had a good stay and you enjoyed our location, the garden and also our animation team.We would be honored to welcome you again for your next visit to Agadir. Best regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

10/10 Excellent

Abdelwahab

Stayed 2 nights in Oct 2023
Response from M.C MAHFOUD FILALI General Manager on Oct 25, 2023
Cher Abdelwahab,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had major concerns here
I rarely give a poor review but I had some concerns about this property. I stayed for one night. Pros: they were very accommodating for early check in which I appreciated very much. Close to beach. Cons: moldy room (strong odor, tried to keep door open whole time but it was hot), dirty floor (soles of my feet were black), bathroom felt dirty, AC didn’t work, safe was broken. Three different times people walked into my room with their staff key cards without knocking (I have no idea why; one time I was fresh out of the shower). Kicked out of fitness area before closing hour. Gentleman who was greeting at door was very rude, threw my backpack next to ATM when I inquired about luggage storage, gave me attitude when I said I didn’t want breakfast, blocked me from leaving at end accusing me of not paying tax which I had paid earlier at checkout with front desk. I’ve stayed in all sorts of hostels etc. and often overlook little annoyances, but for many reasons I was not comfortable here. In addition this is a very touristy all inclusive French party vibe, so be prepared for noise.
Stayed 1 night in Oct 2023
Response from M.C MAHFOUD FILALI General Manager on Oct 24, 2023
Dear Guest,We would like to thank you for choosing our hotel and for sharing your opinion with us.We assure you that we do our best to maintain the quality of our hotel.Regarding your remarks please be informed that all our all the rooms are cleaned and aerated every day.The AC is working 24/24h and all rooms are equipped by a general AC with individual control.Regarding the safe we inform you that it is chargeable because it is part of a company outside our hotel.The tourist tax is payable everywhere in the world.However, speaking to us your remarks during your stay would have been better, to allow us to remedy any defect on our part. We look forward to welcoming you back with our individual attention. Regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

8/10 Good

Mohammed

Stayed 3 nights in Oct 2023
Response from M.C MAHFOUD FILALI General Manager on Oct 17, 2023
Cher Mohammed,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

6/10 Okay

Evie

Liked: Amenities
Disliked: Staff & service
The wifi is really poor, a couple of the waiters had a rude and abrupt attitude towards us, the food had flies around it in the dining room and the food was very samey. The pool area is pretty and the cleaning and reception staff were fairly nice, room was large and was fairly well maintained.
Response from M.C MAHFOUD FILALI General Manager on Sep 25, 2023
Dear guest,Thank you for taking the time to share with us your opinion.We are glad to hear that you were pleased by the cleanliness of the swimming pool, the friendliness of the staff and the roomPlease be assured that our kitchen is monitored daily by an accredited hygiene laboratory and we didn’t receive any claim from our guests concerning the food.The wifi is available in the whole hotel, (rooms,restaurant, bar, pool and lobby) with broadbandHowever, speaking to us your remarks during your stay would have been better, to allow us to remedy any defect on our part. We do our utmost to make our guests as comfortable and happy as possible. We look forward to welcoming you back with our individual attention. Kind regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

4/10 Poor

Sabah

Stayed 2 nights in Sep 2023
Response from M.C MAHFOUD FILALI General Manager on Sep 25, 2023
Dear Sabah,We would like to thank you for choosing our hotel for your stay and are sorry to learn that you didn't appreciate your stay among us.We wished to receive your remarks during your stay in order to let us to do the necessary on the spot.We hope to welcome you again among us in irder to offer you our best service and win back your confidence.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

4/10 Poor

Mahmoud

Stayed 2 nights in Sep 2023
Response from M.C MAHFOUD FILALI General Manager on Sep 13, 2023
Dear Mahmoud,We would like to thank you for choosing our hotel for your stay and are sorry to learn that you didn't appreciate your stay among us.We wished to receive your remarks during your stay in order to let us to do the necessary on the spot.We hope to welcome you again among us in irder to offer you our best service and win back your confidence.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

6/10 Okay

El

Stayed 1 night in Jun 2023
Response from M.C MAHFOUD FILALI General Manager on Jun 27, 2023
Chère Cliente,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

8/10 Good

Jacques

Stayed 4 nights in Jun 2023
Response from M.C MAHFOUD FILALI General Manager on Jun 21, 2023
Cher Jacques,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

8/10 Good

Helle

Stayed 7 nights in Jun 2023
Response from M.C MAHFOUD FILALI General Manager on Jun 15, 2023
Dear Helle,Thank you for choosing our hotel for your recent stay and thank you once for your score.We will be honored to receive you one more time among us.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

8/10 Good

Soraya

Stayed 7 nights in Jun 2023
Response from M.C MAHFOUD FILALI General Manager on Jun 13, 2023
Chère Soraya,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

8/10 Good

Ogun

Traveled with family
Liked: Staff & service, property conditions & facilities
It wasnt very clean
Stayed 6 nights in Jun 2023
Response from M.C MAHFOUD FILALI General Manager on Jun 13, 2023
Dear Guest,We were glad to welcome you in Kenzi Europa and happy to learn that you liked our hotel and service. Our staff is doing its best to make our guest’s stays as comfortable and enjoyable as possible.Please be informed that our hotel is daily cleaned.We look forward to welcoming you back with our individual attention. Kind regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay Stay Again June 2023
May 2023 - June 2023 We Just stayed 5 days at Kenzi Europa Hotel, Agadir. Wonderful Stay at Great Hotel. Me and my husband just returned from Agadir, we came on Wednesday 31st May and left on Sunday 4th June. Our room was on the 7th floor and the view was amazing from our balcony, we could see the ocean. The hotel is very close to the beach, a few minutes away, you also get to sit in the Hotel roped off section on the beach on loungers. The room was very clean and housekeeping came every day to clean. The Breakfast is amazing in the morning, lots of variety. The Dinner is also very good again lots of variety. We did get charged for drinks at dinner because we were half-board but that was okay. The staff were very friendly and helpful, Muhammed Achraf was very helpful to us. Every time we had a problem or a query the front desk helped us. Hope to go again will family next week.
Stayed 5 nights in May 2023
Response from M.C MAHFOUD FILALI General Manager on Jun 7, 2023
Dear Guest,First of all, we would like to thank you for choosing our hotel for your stay in Agadir. We are happy to learn that you had a good stay and you enjoyed our location, the cleanliness, varied food as well as the friendliness and helpfulness of the staff.We hope to welcome you among us one more time for your next visit to Agadir.Best regards,M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

8/10 Good

Anaïs

Stayed 6 nights in May 2023
Response from M.C MAHFOUD FILALI General Manager on Jun 5, 2023
Chère Anaïs,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It is nicely located hotel and has really nice breakfasts. That would be it about positives. They have an older staff member that twice tried to cheat us on money, the key to the room worked 50% of times, toilet was very badly washed, dinners were very poor (and meat not good at all, probably old), water in pools - cold. Somehow disappointed.
Stayed 6 nights in May 2023
Response from M.C MAHFOUD FILALI General Manager on May 30, 2023
Dear Guest,Thank you for sharing your feedback and for choosing Kenzi Europa for your holiday.We are happy to learn that you liked our location and breakfast.speaking to us your remarks during your stay would have been better, to allow us to remedy any defect of our part. We do our utmost to make our guests as comfortable and happy as possible. We look forward to welcoming you back with our undividual attention. Kind regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

6/10 Okay

Shanoor

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Average stay
The hotel is okay for what you pay everything is near by. They don’t have a functioning iron or an iron board. Some of the staff are rude and say stuff to fob you off. The slightly big guy in the blue jacket was rude cos I said we paid this much money for rooms and you don’t have a working iron bow was I meant to wear my clothes which weee creased. Mainly that employee who was rude maybe is the manager.
Stayed 7 nights in May 2023
Response from M.C MAHFOUD FILALI General Manager on May 15, 2023
Dear Shanoor,First of all, we would like to thank you for choosing our hotel for your stay in Agadir.We assure you that we do our best to maintain the quality of our hotel.For your information we have a laoundry bservice (Extra charge) for ironing and cleaning your clothes, the iron is available at the reception just in case.However, we will deeply investigate in all your remarks and we hope to have a second opportunity to receive you to offer you our best services and win back your confidence.Best regards,M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

6/10 Okay

Kenneth

Stayed 7 nights in Apr 2023
Response from M.C MAHFOUD FILALI General Manager on May 5, 2023
Dear Kenneth,Thank you for choosing our hotel for your recent stay and thank you once for your score.We will be honored to receive you one more time among us.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

6/10 Okay

Piotr

Stayed 2 nights in Dec 2022
Response from M.C MAHFOUD FILALI General Manager on May 1, 2023
Dear Guest,Thank you for choosing our hotel for your recent stay and thank you once for your score.We will be honored to receive you one more time among us.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

10/10 Excellent

Nilufar

Stayed 7 nights in Apr 2023
Response from M.C MAHFOUD FILALI General Manager on Apr 21, 2023
Dear Nilufar,Thank you for choosing our hotel for your recent stay and thank you once for your score.We will be honored to receive you one more time among us.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect family beach-based relaxation base after a couple of hectic fun days in Marrakech. Lovely staff, gardens, pools and facilities near to beach, restaurants and entertainment
Stayed 5 nights in Apr 2023
Response from M.C MAHFOUD FILALI General Manager on Apr 12, 2023
Dear Edward,We would like to thank you for choosing our hotel and for sharing your opinion with us.We assure you that we do our best maintain the quality of our hotel.We are delighted to learn you appreciated our location, gardens, restaurants and also our lovely staff.We hope to welcome you among us one more time for your next visit to Agadir.Best regards,M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2023
Response from M.C MAHFOUD FILALI General Manager on Apr 10, 2023
Dear Linda,Thank you for choosing our hotel for your recent stay and thank you once for your score.We will be honored to receive you one more time among us.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

8/10 Good

Jean Jacques

Stayed 3 nights in Apr 2023
Response from M.C MAHFOUD FILALI General Manager on Apr 8, 2023
Cher Client,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

10/10 Excellent

Patricia

Stayed 4 nights in Mar 2023
Response from M.C MAHFOUD FILALI General Manager on Apr 3, 2023
Chère Patricia,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

6/10 Okay

frédéric

Stayed 7 nights in Mar 2023
Response from M.C MAHFOUD FILALI General Manager on Mar 30, 2023
Cher Frédéric,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

6/10 Okay

Daniel

Stayed 3 nights in Mar 2023
Response from M.C MAHFOUD FILALI General Manager on Mar 29, 2023
Cher Daniel,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

8/10 Good

christian

Stayed 1 night in Mar 2023
Response from M.C MAHFOUD FILALI General Manager on Mar 25, 2023
Cher Christian,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff
Stayed 4 nights in Mar 2023
Response from M.C MAHFOUD FILALI General Manager on Mar 24, 2023
Dear Judith,We were glad to welcome you in Kenzi Europa and happy to learn that you liked our lovely staff.Our staff is doing its best to make our guest's stays as confortable and enjoyable as possible.Thank you for sharing your comment with us and looking forward to welcome you again in Kenzi Europa.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023
Response from M.C MAHFOUD FILALI General Manager on Mar 24, 2023
Dear Jon,Thank you for choosing our hotel for your recent stay and thank you once for your score.We will be honored to receive you one more time among us.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

6/10 Okay

Mickael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffet repas limité pour les plats chauds
Stayed 2 nights in Mar 2023
Response from M.C MAHFOUD FILALI General Manager on Mar 17, 2023
Cher Client,Tout d’abord, nous souhaitons vous remercier de nous avoir fait part de votre ressenti lors de votre séjour parmi nous.Toute notre équipe a été ravie de vous accueillir parmi nous.Nous prenons bien note de votre remarque, toutefois nous aurions souhaité la recueillir lors de votre séjour afin de pouvoir faire le nécessaire dans l’immédiat.Nous aurons tous le plaisir de vous revoir parmi nous pour un nouveau séjour tout autant agréable. Bien à vous, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

8/10 Good

Shakeel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
I liked the cleanliness and pressure of the shower and also the location
Stayed 5 nights in Feb 2023
Response from M.C MAHFOUD FILALI General Manager on Feb 25, 2023
Dear Shakeel,Thank you for sharing your kind review with us and thank you once for choosing our hotel. It is a pleasure to learn that you thoroughly enjoyed your holiday with us.Our staff is doing its best to make your holidays enjoyable.We would be pleased to see you among us in the near future.Best regards,M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

6/10 Okay

Özcan

Stayed 14 nights in Feb 2023
Response from M.C MAHFOUD FILALI General Manager on Feb 20, 2023
Dear Özcan Thank you for choosing the Kenzi Europa for your recent stay in Agadir. Our entire team was delighted to welcome you among us. We will all have the pleasure of welcoming you again on your next visit to Agadir.Best regards,M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

4/10 Poor

Suleyman

Stayed 14 nights in Feb 2023
Response from M.C MAHFOUD FILALI General Manager on Feb 20, 2023
Dear Suleyman,Further to your comment, we are sorry to learn that you didn't appreciate your stay among us. We wished to collect your remarks with more details during your stay in order to handle the problem immediately. We hope to welcome you again and win back your confidence. Best regards

8/10 Good

Hayrettin

Stayed 14 nights in Feb 2023
Response from M.C MAHFOUD FILALI General Manager on Feb 20, 2023
Dear Hayrettin ,Thank you for choosing our hotel for your recent stay and thank you once for your score.We will be honored to receive you one more time among us.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

10/10 Excellent

Amer

Stayed 1 night in Feb 2023
Response from M.C MAHFOUD FILALI General Manager on Feb 20, 2023
Dear Amer,Thank you for choosing our hotel for your recent stay and thank you once for your score.We will be honored to receive you one more time among us.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

8/10 Good

Mahendra

Stayed 7 nights in Jan 2023
Response from M.C MAHFOUD FILALI General Manager on Mar 15, 2023
Dear Guest,Thank you for choosing our hotel for your recent stay and thank you once for your score.We will be honored to receive you one more time among us.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

10/10 Excellent

Wassim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, highly recommended
Nice Hotel, with nice rooms as in pictures, and amiable and helpful staff. I was scared to book because of some of the reviews but I was pleasantly surprised by finding them not true and the hotel was excellent. The room was cleaned daily and I had a fantastic view of the ocean. Thanks, Kenzi Europa for making my trip very pleasant :)
Stayed 5 nights in Jan 2023
Response from M.C MAHFOUD FILALI General Manager on Feb 2, 2023
Dear Wassim, We are very grateful for all your good and encouraging comment. All our team was very happy to have you in Kenzi Europa.We are glad to know that you enjoyed your stay with us and you liked our staf, cleanliness of our establishment and also our location. Our staff is doing its best to make your holidays enjoyable. We would be pleased to see you among us in the near future. Kind regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

8/10 Good

matus

Stayed 5 nights in Jan 2023
Response from M.C MAHFOUD FILALI General Manager on Jan 30, 2023
Dear Matus,Thank you for choosing our hotel for your stay and thank you once for your score. We will be happy to receive you one more time among us. Best regards,M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

10/10 Excellent

Sarfraz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from M.C MAHFOUD FILALI General Manager on Jan 28, 2023
Dear Guest,We would like to thank you for choosing our hotel for your stay and thank you once for your score.We will be happy to receive you one more time among us.Best regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

8/10 Good

Mohamed

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2023
Response from M.C MAHFOUD FILALI General Manager on Jan 26, 2023
Dear Mohamed,We were glad to welcome you in Kenzi Europa and happy to learn that you liked our location. Our staff is doing its best to make our guest's stays as confortable and enjoyable as possible. Thank you for sharing your comment with us and looking forward to welcome you again in Kenzi Europa.Best regards,M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from M.C MAHFOUD FILALI General Manager on Jan 26, 2023
Dear Guest,We would like to thank you for choosing our hotel for your stay and thank you once for your score.We will be happy to receive you one more time among us.Best regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

10/10 Excellent

Mbark

Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazing service from the reception down to the waiters, I had great stay with my mum and my youngest brother. The staff is very welcoming especially the Guest relations manager Ikram she is exceptional and she went extra miles to make sure we are all settled. the beach view was exceptionally beautiful. The food is tasty with a variety of choices. I definitely recommend the place, whether it’s a business trip or a vacation with family and friends. It’ll definitely be delightful.
Stayed 2 nights in Jan 2023
Response from M.C MAHFOUD FILALI General Manager on Jan 26, 2023
Dear Mbark, We are pleased to read that you experienced an amazing stay in our hotel Kenzi Europa, and that you enjoyed many aspects of your holiday with us. Our team strives to deliver excellent service and it is a pleasure that this was a highlight of your stay. We will make sure to share your review with the entire hotel.We will be more than happy to have you back among us for your next holiday.Best regards,M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

10/10 Excellent

Mbark

Stayed 4 nights in Jan 2023

10/10 Excellent

Mbark

Stayed 3 nights in Jan 2023