View from room

Reviews of Riu Palace Tikida Agadir

5 out of 5
Riu Palace Tikida Agadir
Chemin des Dunes, Agadir

Reviews

8.8

Excellent

Rating 10 - Excellent. 538 out of 999 reviews" "
Rating 8 - Good. 361 out of 999 reviews" "
Rating 6 - Okay. 68 out of 999 reviews" "
Rating 4 - Poor. 19 out of 999 reviews" "
Rating 2 - Terrible. 13 out of 999 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Natalie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, lovely pools, food and staff, great beach, minimal hassle of sellers - great cheap local restaurants.
Stayed 7 nights in Feb 2024
Response from Online Reputation Manager on Feb 22, 2024
Dear Richard,Thank you for choosing us, We always try to do our best to ensure that our guests have a pleasant stay with us.We like to know how you felt about your visit so that we can say that we would love to have you visit us again sometime.Yours faithfully,Hotel Riu Palace Tikida AgadirOnline Reputation Manager

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Really nice place enjoyed our stay
Stayed 4 nights in Dec 2023
Response from Riu Palace Tikida Agadir Online Reputation Manager on Jan 4, 2024
Dear Lee,It is brilliant to read your fabulous feedback.Our lovely staff will be pleased.Your evaluation makes us want to continue working to offer the best service.Thank you very much, Lee!And have a great year!We hope you come back soon.Caring Greetings,Hotel Riu Palace Tikida AgadirOnline Reputation Manager

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, shame about the guests
Excellent hotel but too large for us. The dining rooms were mobbed by people with heaped plates they couldn't possibly consume. Food wastage was uncomfortable to witness We won't go all inclusive again
Stayed 4 nights in Nov 2023
Response from Online Reputation Manager on Dec 5, 2023
Dear Eileen,Thank you for choosing us and for sharing your review about your stay.We appreciate your comments regarding your stay.We look forward to hosting you again in the near future.Kind regards,Hotel Riu Palace Tikida AgadirOnline Reputation Manager

6/10 Okay

Dayle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disappointing for a 5 star. Needs a refurb and mechanical issues sorted
Stayed 7 nights in Aug 2023
Response from Riu Palace Tikida Agadir Online Reputation Manager on Aug 18, 2023
Dear Dayle,We are disheartened to read that your stay did not exceed expectations and that you were unable to feel entirely relaxed during your time with us.We will do what we can within our power to work on these issues, therefore, we will share your impressions to our team and we hope we have the opportunity of welcoming you back in the future to impress you.Best Regards,Hotel Riu Palace Tikida AgadirOnline Reputation Manager

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness
Stayed 5 nights in Jul 2023

10/10 Excellent

Sangita

Stayed 7 nights in Jul 2023

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel staff brill quiet what we needed
Stayed 7 nights in Jul 2023
Response from Riu Palace Tikida Agadir Online Reputation Manager on Jul 14, 2023
Dear Jacqueline,We cannot thank you enough for your outstanding feedback.We feel very lucky, since from all the hotels you chose us and you had a great stay.Thank you very much!Hoping you visit us again and wishing you a fantastic day, Jacqueline.Best wishes!Hotel Riu Palace Tikida AgadirOnline Reputation Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
What a great hotel! First impressions were that this is a huge complex, the rooms are a good size and the view from the balcony was lovely. The pool is a good size, sometimes the sun beds get taken up very quickly but the pool staff are very helpful in finding one (you can reserve them apparently so find out about that if you're there). The entertainment team are exceptional! always full of energy, they have lots of things planned throughout the day like darts, exercise classes, bingo etc and then the evening entertainment is different on a daily basis. Hats off to them as a lot of the staff work throughout the day and then onto the evening but are still full of energy. If there could be any points of improvement id say its important to have an irons readily available (i was on a waiting list and i didnt get a response luckily i found a lovely lady who let me borrow her iron as all my clothes were creased). I would also say it would be great if we were explicitly informed that pork is served at this hotel (being a Muslim country everything else is halal) as i realised only when i happened to look up to the name tag and a saw a picture of a pig, which made me conscious of other items as they didn't always have the correct name tags.
Stayed 5 nights in May 2023

4/10 Poor

Matthew, Las Vegas

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff here is the glue that holds it altogether. The property is very nice, but our air conditioning didn’t work and the hotel didn’t do anything to fix it. After complaining a second time, the offered to move us to a room with two single beds, not acceptable. The food is very limited and not of the quality we have had at other higher end A.I resorts and the drinks were not nice. All of the spirits had a very acrid flavour, meaning nice cocktails were out of the question. Overall, a disappointing stay, due to maintenance issues and poor quality food and drink. The staff were amazing though and we cannot rate them highly enough.
Stayed 6 nights in Jun 2023
Response from Riu Palace Tikida Agadir Online Reputation Manager on Jun 19, 2023
Dear Matthew,Thank you very much for choosing us and sharing your opinion.It is disheartening to know your discomfort.We will address your concerns with the appropriate members of our team for improvement and we hope to host you again in the future for a more positive experience.Best Regards,Hotel Riu Palace Tikida AgadirOnline Reputation Manager

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, super helpful super friendly staff, I wish it was more kids areas for kids but still my lot had a lot of fun, thank Riu palace for the unforgettable week.
Stayed 7 nights in Jun 2023
Response from Online Reputation Manager on Jun 14, 2023
Dear Amina,Thank you very much for your nice words and for your evaluation. We are very happy that you had a good holiday with us! We look forward to welcoming you again soon in one of our premises. With our best wishes we remain,Hotel Riu Palace Tikida AgadirOnline Reputation Manager

10/10 Excellent

Ahmad, Sura

Traveled with family
Liked: Cleanliness, staff & service
Excellent stay
Stayed 5 nights in May 2023
Response from Online Reputation Manager on May 22, 2023
Dear Ahmad,Thank you for your review. We are really glad to learn that you enjoyed your experience during your stay at our Hotel Riu Palace Tikida Agadir! We would be delighted to welcome you back in a near occasion.Have a lovely day, Hotel Riu Palace Tikida AgadirOnline Reputation Manager

6/10 Okay

Stephanie

Liked: Cleanliness
Disappointment
The large suite was great but all in all it was a 3* hotel. The food was really quite terrible in the alacarte restaurants and you do feel like the staff are incredibly overworked. Also only 1 pool and very very busy.
Stayed 7 nights in Apr 2023

10/10 Excellent

Adam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic holiday and hotel. Staff incredibly helpful and happy. Very clean. Food was fresh and excellent quality. Kids had an wonderful time. Can’t fault it and will look to use these hotels for our next holiday.
Stayed 7 nights in Mar 2023
Response from Online Reputation Manager on Apr 19, 2023
Dear Adam,We are very pleased to read your kind comments and to know that you have positively valued different aspects of the hotel.We hope that you will visit us again soon and be able to offer you another great and unforgettable experience with us.Kind regards,Hotel Riu Palace Tikida AgadirOnline Reputation Manager

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Holiday in an amazing location
From check in to check out 7 days later everything was fantastic. Rooms large and spacious with all the amenities you’d need, safe, mini fridge, tea coffee, views and a big comfortable bed. The staff are excellent and very attentive to your needs, amazingly for a hotel of the size, they remember everyone and make the experience amazing, special thanks to Sarah in the restaurants for making our daughter feel like a princess. Pools are great, one heated at this time of year and direct access to a private section on the beach. Food was fantastic and covered all bases, didn’t have a bad meal at all and a special mention to the Krystal Restaurant, food was out of this world.
Stayed 7 nights in Jan 2023

8/10 Good

Ashok

8/10 Good

Syed

Traveled with family
Liked: Property conditions & facilities, room comfort
Lovely stay at Tikida Palace
The lobby area and outside pool area are beautiful the rooms however are tired and need refurbishment. Our room was dusty and the shower fixtures felt dirty. The location is however perfect and connected to the corniche and beach and very close to the marina and various restaurants and shops. The heater indoor pool and gym are excellent facilities. Slightly disappointed that at an all inclusive five store hotel use of the sauna required an additional charge. Once checked in we were not offered help to our rooms by a member of staff and bags and were just told which direction the rooms were despite the hotel being huge. We initially got lost and had to come back and ask for help. The food at the restaurants was average but the staff were good and were constantly cleaning up and providing drinks. Pool side views from the room were stunning. The hotel rooms however were very spacious and I imagine when initially fitted out very stylish. No gowns were provided or slippers which was surprising. The TV had lots of channels which was great. We did however very much enjoy our stay there and would definitely come back and the hotel from the outside was definitely the most stunning and largest on the corniche and we would not have stayed at any other hotel. The seating in the lobby area was spectacular and we enjoyed lounging there and reading.
Stayed 3 nights in Dec 2022

10/10 Excellent

Rahima

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super helpful, went out and beyond to help me get around Agadir , service at the restaurant were amazing, in general everything was beautiful
Stayed 4 nights in Nov 2022

8/10 Good

Muhammad Hassen Raza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Currently Decen. However, a revamp is needed soon.
Currently Decent. However, a revamp is needed soon.
Stayed 3 nights in Sep 2022

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you walk in the staff cannot do enough for you. Spotless throughout. Wide variety of food and things never run out. Waiting staff are superb. There was only one negative issue for me personally and that was I found the bed too hard. Had I been staying 2 weeks this would have been an issue but I am sure the staff would have resolved this had I mentioned it. This is a hotel I will definitely return to.
Stayed 6 nights in Nov 2022

10/10 Excellent

Ana-Maria

10/10 Excellent

christopher, covington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good beach resort very well maintained
Stayed 6 nights in Oct 2022

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large rooms, large pool area and gardens and very nice areas to sunbathe in. Close to the beach and promenade. Good and plentiful choice of food however we did eat out twice as it gets a bit boring eating in the same restaurant each night. Tried the two hotel a la carte ones also. Wished there had been a larger dining area to eat outside in the evening. Evening entertainment could have been better .
Stayed 7 nights in Oct 2022

10/10 Excellent

Abdul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022

10/10 Excellent

Adel Amim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and recommended hotel to stay
our stay at Riu Palace Tikida was very enjoyable ,the staff and the facilities are excellent.
Stayed 3 nights in Aug 2022

10/10 Excellent

Nitin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good resort for a family holiday. Everything from food to activities taken care of. Pool view room Was very good. Extra bed was provided for my 11 year old so nice/cozy/spacious bed mattresses for all 4 of us.
Stayed 7 nights in Aug 2022

8/10 Good

Shujah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food needs to be changed up more often. Starts getting a bit boring after a few days
Stayed 6 nights in Aug 2022

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here-weather was perfect and the resort met all of our expectations. My kids had a blast and we felt very safe. We would definitely book the RIU Palace again.
Stayed 5 nights in Aug 2022

2/10 Terrible

wael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty hotel. The room was full of bugs and mosquitoes. We called Expedia and requested to check out the next day. We also provided Expedia with pictures and videos of the dirty room suit they gave us. Unfortunately, Expedia claimed they tried to contact Riu Palace but never were able to get hold of them. Expedia refused to refund our money and ended up making another reservation in another hotel.
Stayed 5 nights in Jul 2022
Response from Online Reputation Manager on Jul 22, 2022
Dear Wael, Thank you for your recent stay and feedback. While we are extremely surprised to read your comment in regards to our cleanling standards, we do apologize for the inconvenience and the fact that we did not provide a satisfactory stay. Certainly, this is not our standard, and not what our typical guest experiences. Since this is a third party booking, we recommend you contact your service at Expedia so a proper follow up can be done. We can understand if you might be hesitant to return because of this experience, though we hope to have another chance to impress you in the future. Respectfully, Hotel Riu Palace Tikida Agadir Online Reputation Manager

10/10 Excellent

Lois, Southbury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location: wide, clean beach; walking distance to restaurants if one chooses a night off from all-inclusive.
Stayed 8 nights in Jun 2022

8/10 Good

Hasnein

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, some staff show excellent levels of service, some not quite. Facilities at the hotel are good. The service at the Spa can definitely be worked on. Although the kids club was useful, the staff need better training. They can’t just leave the kids and disappear for 15 mins and leave the children with strangers (parents of other children)!
Stayed 7 nights in Jul 2022

8/10 Good

Sharon

Stayed 1 night in Jul 2022

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2022

10/10 Excellent

Ibrahim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
White people got better service
It was amazing, perfect for families! Would like to say a special thanks to the waiter soufiane, he was amazing! Hassan at the reception was also amazing! I did find it interesting as to why coloured people would not get the same service as white people did, white people were getting a lot better service! So was not pleased about that!
Stayed 4 nights in Jun 2022

10/10 Excellent

Tileasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Staff couldn’t do more, nothing was too much hassle and everything was done with a smile! The hotel was beautiful and we got a free upgrade to a suite with. Sea when the air con stopped working because of the hassle of moving rooms. Can’t fault the hotel or staff. Amazing stay, super clean and luxurious. would recommend to anyone. Huge range of food too, something for everyone. Very happy vacation
Stayed 5 nights in Jun 2022

10/10 Excellent

Abdul

Stayed 7 nights in Jun 2022

8/10 Good

Momon

Traveled with partner
Liked: Cleanliness
The reception spoke little English. No room service Not d 5star hotel service we was expecting
Stayed 9 nights in Jun 2022

8/10 Good

Krishna, Middlesex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice, in a great location for the beach and a lovely pomade to walk during the day or evening. Hotel is easy to get to the marina by car and you can see the big mountain sign from the hotel day and night. Hotel was clean and well kept. I only had a few issues with the hotel, Food - although a good selection for vegetarians at the main buffet, nothing was labelled at the salad bar and you had to figure out if things had meat or fish in them or ask. There was a vegetarian hot food area, but there was a lot more of a selection but you had to walk around to find it as it was mixed in with meat and fish. At lunch time they could have done vegetarian burgers or falafel burgers. Krystal Restaurant - was awful! I informed them I was a vegetarian when I booked, it seemed to be an issue for them as they bought me a starter with salmon on it and thought it was OK to leave it on my plate and for me to eat around the salmon. For my main course I had diced carrots, beans with peas , sliced beans and carrots, 2 falafels and potatoes that were cooked as crisps! seriously what a poor effort. I went straight to the buffet only to find the exact same selection. If you are vegetarian I would not recommend either of the al a carte restaurants, the Moroccan restaurant wasn't any better. I would stay at the hotel again, it was nice, chilled out and in a good location, hotel staff were really nice and nothing was too much trouble. Please sort out the food situation.
Stayed 8 nights in Jun 2022

10/10 Excellent

Abdelkader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 2 nights in Jun 2022

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, room comfort
The hotel location is amazing. The staff are very helpful. The service is good. Front desk upon arrival greet you nicely.
Stayed 3 nights in Jun 2022

6/10 Okay

jaffer

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in May 2022

8/10 Good

Tariq

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
Great hotel with plenty of things for the full family to enjoy . Travelled with 4 kids and they enjoyed every bit of it . Good selection of food and drinks , nice spacious rooms , kids club , lovely big swimming pool and very friendly staff . Will definitely recommend this hotel and will definitely be back next year
Stayed 3 nights in Jun 2022

8/10 Good

Mustaqeem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience
The overall stay was 8/10... the hotel is perfect sized, its not too big or not too small, we came for 11 nights and loved it here, was great for our kids too (9 months and 4 yrs) they loved it with kids facilities too and the pool area is absolutely amazing with quality sunbeds and pool bar with real tasty mocktails and slushes and coffees.. the service from the bar staff is impeccable.. they work so hard all day in the heat in their uniforms but still serve you with a smile, as do the restaurant staff in the buffets at brekkie lunch and dinner.. they were lovely, particularly 2 girls who always kept holding our son whilst we got food, as did the kitchen buffet staff at dinner.. everyone was welcoming and the staff at reception were always dealing with my queries as fairly as they could and appropriately.. the locations great with a close walk to al the food areas bout 10-15 mins walk from back of hotel. I would definitely come back here.
Stayed 11 nights in May 2022

8/10 Good

Sanjeet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice food and very lovely staff
Stayed 7 nights in May 2022

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is huge and all of the common areas look amazing.
Stayed 5 nights in May 2022

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022

10/10 Excellent

Angur

Stayed 4 nights in May 2022

8/10 Good

chetan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was Magnificent. I felt the food and alcohol could have been much better! Also, we had the sea view suite rooms, but the hotel never informed us there would be parties everyday on the beach due to a religious festival, so couldn't sleep till after 1130pm :(
Stayed 7 nights in Apr 2022

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good or excellent with the exception of the entertainment which was dire. Probably the worst entertainment I’ve come across in 20 years of family holidays.
Stayed 6 nights in Apr 2022

10/10 Excellent

Sheikh

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing. The hotel is very disability aware and made our autistic child feel welcome. Something very few hotels have done so far.
Stayed 7 nights in Apr 2022