DON'T DO IT
Posted Dec 17, 2014
Our first room smelt of sewage, it took more than half an hour and us having to go down to reception after calling to get moved (initially they sent up a cleaner to spray the room with bleach to mask it).
Our second room was two, very uncomfortable twin beds pushed together. We suffered with sore necks and backs all week.
The pool was ok, but not heated so the water was too cold to use it. Also, there was a lot of building work going on, so sitting by the pool was not an option because of the noise. There were also club reps yelling down a microphone all day. Not very relaxing! The reps excluded us for because they spoke only French (We know enough to get by, but not enough to join in all the 'fun'). They would walk by us barely saying hello, while stopping to talk at length with other guests.
The food is DREADFUL. The only acceptable food was the two Morroccan nights they did. Everything else was poor. Also, it says there is a restaurant called Miso that doesn't exist. There is the a la carte restaurant (not all-inclusive), Cafe del mar, and Atlantis, the buffet restaurant.
It took 40 minutes, and several requests to get the sheesha we ordered, and the 'cocktails' are served pre-mixed out of plastic bottles in plastic cups with horrible rough edges.
The wine at dinner is drinkable, but from the bar (an awful, dingy American Sports bar called Champions) it is vile.
Also strange that you have to pay for pool in an all inclusive resort, where other games/ents are free..