Ratings based on 125 Verified Reviews

4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.1 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Very nice hotel

Posted Aug 14, 2017
Very nice hotel with very helpful staff best place we have stayed in Crete .only downside is there's a bit of hill to climb but we did not find it a problem
Comment from Hotel Management
Aug 17, 2017 by MILONAKIS GIANNIS, Hotel Management
thank you so much , we hope to see you again in Folia , Milonakis Family
3 out of 5
by A verified traveler

Overalk nice, but not what we expected

Posted Jul 30, 2017
Overall nice hotel, but pictures of the building and pool did tho represent the reality. It was much smaller then it looked like and no toilet next to the pool. With kids made it difficult as we had to keep going back to the room. The balcony only fits 2 people, with family you cannot enjoy a meal in the room. Also it was in 2 levels, which makes it again difficult with kids, as they won't sleep as far from the parents in a strange place and during the night it's hard to get them down the stairs to toilet. It's a nice place for adults, as pool bar service is good, and staff is nice, but we were disappointed in the facilities and we won't go back with kids.
Comment from Hotel Management
Aug 1, 2017 by MILONAKIS GIANNIS, Hotel Management
I really can not understand why it was difficult for you, and only for you , to use the toilets, which are at 10 meters in reception. Of course you should not go wet for your own safety and other customers Anyway i have to say thank you because in 5 days you spend many hours to the pool and to the restaurant .
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Fab hotel with great views and superb facilities.

Posted Jul 10, 2017
Pros: Family friendly but small enough for couples alike. Walkable to the beach and main shopping stretch, despite some up hill walking on the way back.
Cons: Nothing we can think of.
Location: Worth trying: Almira had lovely seating, bar and food (+ small child playground). It also led directly onto the beach and free sun beds for customers.
We had Room 28 which had a balcony with great views. The hotel noted our request for 3 rooms next to each other so as a family (gran, couple with child and Aunty) we could breakfast together on the balconies! The rooms were large and clean with kitchen facilities which suited us as a family.Lovely blue pool was a good size and plenty of sun beds with the outside bar made it very accessible. The staff could not do enough for us and were also charming and friendly. We ate in the hotel a few times and all food was freshly made and wholesome and delicious. On check out we were given the facility to store bags and use showers before departure in the evening. We would certainly recommend this lovely hotel.
Comment from Hotel Management
Jul 12, 2017 by Milonakis Giannis, Hotel Management
Thank you very much for your lovely review and for all of your compliments! The satisfaction of our guests is the first priority for the management and the staff of our hotel We are looking forward to welcoming you again on your next visit at Crete. Best regards, Milonakis Family
5 out of 5
Recommended
for Couples
by A verified traveler

5-Minute Walk to Beach

Posted Jun 27, 2017
Pros: The staff is phenomenal. The food is good and reasonably priced and the breakfast was more that adequate.
Cons: The wifi had good times and bad times and was spotty throughout the hotel. The hotel could add additional end points.
Location: Walk to Agia Marina. Rent a car and drive to Platinias, Balos, Falassarna, or Elafonissi. Schedule a Tour for a hike of Samaria Gorge.
In some reviews, people complain about walking up hill from the beach. Yes, there is a hill, but it is NOT bad. There a beautiful views from the hotel, the staff is incredible and price is great. I would highly recommend this place if you are the the type of person to explore on vacation. If you are the type who wants to hangout by the pool or beach and do nothing, Folia could get a little boring, since it is 5 minutes from town. Since I am in the former group, I would 100% stay at Folia again.
Comment from Hotel Management
Jun 30, 2017 by Milonakis Giannis, Hotel Management
Thank you very much for your lovely review and for all of your compliments! The satisfaction of our guests is the first priority for the management and the staff of our hotel We are looking forward to welcoming you again on your next visit at Crete. Best regards, Milonakis Family
5 out of 5
Recommended
for Couples
by A verified traveler from Birmingham, UK

A great place to stay!

Posted Jun 27, 2017
Pros: It was quiet, but close to everything you'd need.
Cons: A toaster in the rooms and a few extra kitchen utensils.
Location: Folia is up a slight hill (those with difficulties walking might find it a challenge). Nearby is the beach, shops, public transport.
We had a wonderful holiday at Folia apartments, the owners were brilliant, the food was delicious, the apartments were clean, the view from our balcony was beautiful, the pool was lovely and the apartments were in a quiet area, but still just 5 minutes from the beach and the main street with loads of shops including a large supermarket. My only 'even better if', would be for the kitchenette to be a bit better equipped, as there was only 1 saucepan and 1 frying pan, no colander, and no toaster. Small things, but if you like toast for breakfast, quite important!
Comment from Hotel Management
Jun 30, 2017 by Milonakis Giannis, Hotel Management
Thank you very much for your lovely review and for all of your compliments! The satisfaction of our guests is the first priority for the management and the staff of our hotel We are looking forward to welcoming you again on your next visit at Crete. Best regards, Milonakis Family
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Hotel to discover Crete

Posted Jun 25, 2017
We thoroughly enjoyed our 14 night stay at the Folia Hotel. We were welcomed on our arrival by the owners and assisted with our luggage to our room. First impressions were of how clean and well maintained the hotel was, our room a Studio sea view was spacious and all the appliances were new and worked. The bed was comfortable and large and from our balcony we saw olive trees , mountains and the sea. The hotel is up a slight hill , but this allows it to be just off the main stream of traffic ,which then makes it so peaceful and relaxing. All staff were friendly and helpful, and it was no trouble to them organising a trip to Samaria Gorge. We ate 4 times in the restaurant and every time the food was excellent, this would have been more ,but for the fact of many excellent restaurants near by. I cannot fault this hotel or Agia Marina which had everything for a perfect holiday. We will definitely be back. Nigel + Debs
Comment from Hotel Management
Jun 29, 2017 by Milonakis Giannis, Hotel Management
thank you so much , we hope to see you soon again !!! Milonakis Family
5 out of 5
by A verified traveler

Posted Oct 6, 2016 on Hotels
Comment from Hotel Management
Oct 8, 2016 by General Manager, Hotel Management
thank you , Milonakis Family
5 out of 5
by A verified traveler

Agia Marina's best

Posted Oct 2, 2016 on Hotels
Splendid hospitality by fully-engaged management team and staff. Spotlessly maintained property with modest pool, good food, comfortable accommodation. Challenging access to covered car parking. Less than 10minutes from really great beach. Good public transport to Chania and throughout island.
Comment from Hotel Management
Oct 4, 2016 by General Manager, Hotel Management
thank you so much , MILONAKIS FAMILY
4 out of 5
Recommended
for Couples
by A verified traveler from London

Beautiful view

Posted Oct 1, 2016
Pros: The view from the balcony & friendliness of the staff, Hi Tim!
Cons: The plumbing throughout the rooms is SO noisy that when our neighbours came in late and ran the taps it woke us up. This is a problem for all.
Location: Quiet location on edge of village, great for peaceful nights. Close to sandy beach & supermarkets & buses very regular. Most restaurants are a walk
Quietly located on the edge of most restaurants and bars etc so a little walk to reach them - however there are a couple within easy reach. Of course the hotel has its own excellent restaurant & bar as well. Could not fault our room except for us the bed mattresses were a bit too hard. Also the pillows. The furnishings in the kitchenette are a bit dated but perfectly serviceable. No toaster so you have to go down to breakfast at the hotel for that. The maid was so discreet we never saw her but she kept our room immaculate. Altogether a great holiday as Folia is near the beach & you can walk right along it forever.
Comment from Hotel Management
Oct 4, 2016 by folia, Hotel Management
thank you , Milonakis Family
5 out of 5
by A verified traveler

Posted Sep 26, 2016 on Hotels
Overall this is was an excellent stay with customer service really key to the charm of Folia Apartment with the family run ethos really showing. I would recommend this hotel again and would be happy to stay there in the future. Only gripe was the room had a shower with a shower curtain which was not ideal.
Comment from Hotel Management
Sep 28, 2016 by General Manager, Hotel Management
thank you so much , MILONAKIS FAMILY