Ratings based on 98 Verified Reviews

4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 28, 2017
Amazing staff, really helpful, good English language skills. Hotel in comfortable area, close to the airport, we spent great week.
Comment from Hotel Management
Nov 10, 2017 by NV, Hotel Management
Thank you for your kind feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from nazareth

Perfect

Posted Sep 1, 2017
Swimming pool fantastic and huge view amazing food and nice location
Comment from Hotel Management
Sep 4, 2017 by NV, Hotel Management
Thank you for your feedback.
5 out of 5
by Eric

Posted Aug 17, 2017 on Hotels
Comment from Hotel Management
Aug 21, 2017 by Nektarios, Hotel Management
Thank you for your score! We'd love to have the honor to accomodate you again in the future.
3 out of 5
by Haroula

Posted Jun 4, 2017 on Hotels
Comment from Hotel Management
Jun 13, 2017 by Nektarios, Hotel Management
Thank you.
3 out of 5
Recommended
for Everyone
by A verified traveler from M

Decent, but not amazing

Posted May 31, 2017
Really good food but building and interior could be modernised. Attentive staff during meals but could do with staff waiting on you for drinks.
Comment from Hotel Management
Jun 5, 2017 by NV, Hotel Management
Thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful stay

Posted Nov 2, 2016
What a fabulous stay my mother and I had this October - wonderful hotel and location. Staff were so friendly and helpful and the food excellent. They made our week so enjoyable - with many lovely memories
Comment from Hotel Management
Nov 7, 2016 by NV, Hotel Management
Thank you for your feedback. We look forward to welcome you again at the Panorama on another occassion.
3 out of 5
by A verified traveler

Good hotel, Not 5 star..

Posted Oct 30, 2016 on Hotels
We stayed in panorama for 5 nights. Very good location, 30 min from airport. Nice views from hotel, close to sea. All inclusive plan is very basic. Very small restaurants ( 1 outdoor, 1 indoor) compare to the hotel size. Good food but not many options. Good staff in restaurants and room service. Rooms were clean, good size, balcony, wifi, luggage space, cleaned daily to good standard. You have to pay extra for room safe & tea/ coffee kettle for room. Spa services extra charge. No help with luggage or information from reception. We were told to find lift next to bar and find room on level 1. On a positive note it was my sons birthday and hotel gave us complimentary cake and staff helped with table decorations. Town only 20 min by bus, only 1 bus from hotel 30-40 min service. Overall very good stay but I wouldn't say 5 star.
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
by A verified traveler

Posted Oct 11, 2016 on Hotels
They say all inclusive...but they had a refrigerator in the room. They charged it. Did not let us know earlier about it, we thought it was all inclusive, but had to pay. The receptionist was too harsh on it. Good view, good food, bad receptionist.
Comment from Hotel Management
Oct 14, 2016 by General Manager, Hotel Management
Thank you for your feedback. Please note that we inform guests in rooms that have a filled up mini-bar that all its items are chargeable upon arrival. and it's clearly mentioned in all our marketing material. Even if not there's a price list on top of all mini bars which indicates rates for each item of the mini bar, meaning it's quite hard to miss that the mini bar is chargeable. Our website, our partner's sites and all our marketing material are very precise and clear about the few items/services that are NOT included in our all inclusive package.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh

Panaroma hotel

Posted Sep 26, 2016
Excellent hotel . The services and facilities are out of this world. And the price is unbelievable.
Comment from Hotel Management
Oct 3, 2016 by NV, Hotel Management
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Couples
by A verified traveler from London

Great hotel stay

Posted Sep 6, 2016
Pros: The staff and the cleanliness were top.
Myself and my boyfriend stayed for 7 nights at the Panorama Hotel. We decided to upgrade to the swim up room, it definitely wasn't essential as the main pool was really large with lots of space but it did give us a little peace and quiet and a bit more privacy. The room was a great size. The staff and service was impecible throughout. The food was tasty and changed daily. We went out to the local town a few times (Chania, more definitely worth a visit). I always think it's good to see some of the local area whereas all inclusive packages can leave you lazy and staying at the hotel the whole time! It depends on your situation though of course. All round, a great stay and well worth the money.
Comment from Hotel Management
Sep 7, 2016 by NV, Hotel Management
Thank you for your detailed feedback. We look forward to welcome you again at the Panorama in the future.