- Liked: Staff & service, property conditions & facilities, room comfort
Phenomenal, warm service
I leaned on this property to basically act as travel agent for my entire stay in Agra.. organizing tours, drivers, transfers, dinners etc. They pulled it all off perfectly, and with great follow-up whenever the exact thing I requested wasn’t quite possible. Only hiccup was checking me into a room into the wrong category than what I had booked, but mistakes do happen and it was resolved quickly. Unfortunately the room we were promptly upgraded into had a.. ahem.. very personal item from another guest left hanging in the bathroom. But my guest and I thought it more funny than anything else and the rest of the room looked pretty clean.