Outdoor pool, sun loungers

Reviews of Hotel Clarks Shiraz

5 out of 5
Hotel Clarks Shiraz
54 Taj Road, Agra, Uttar Pradesh

Reviews

8.0

Very Good

Rating 10 - Excellent. 54 out of 158 reviews" "
Rating 8 - Good. 61 out of 158 reviews" "
Rating 6 - Okay. 28 out of 158 reviews" "
Rating 4 - Poor. 10 out of 158 reviews" "
Rating 2 - Terrible. 5 out of 158 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is rather dated (feels like it’s stuck in the 70s) but the staff is very friendly and the restaurant serves very tasty food. You can get to Taj Mahal within 30 minutes, which is fairly convenient.
Stayed 1 night in Dec 2023

6/10 Okay

Ankit

Traveled with family
Liked: Cleanliness, amenities
Good property but kitchen service was very slow. Also, the bed mattress was not comfortable with two single mattress instead of single mattress. Management needs to improve these things.
Stayed 1 night in Dec 2023

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very respectable 62 years old hotel which still preserved and reasonbly cared facilities, safe and secure ambience, friendly and helpful staff. Would recommend to everybody looking for an island of safety in a hectic city.
Stayed 1 night in Dec 2023

8/10 Good

Annabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Kimberly

Traveled with group
Disliked: Property conditions & facilities
The star rating said 5, which is without a doubt a mistake. While the hotel did feel safe and was priced reasonably, it was quite dated and not what we expected. The rooms do not look like the photos. Also, I went with a friend and we requested a room with two twin beds, which they delivered. However, they were two twin beds pushed together sharing blankets. The best part about the hotel was the fact that there are many little shops and vendors on premises, which made for some fun and convenient shopping.
Stayed 1 night in Dec 2023

10/10 Excellent

Farhan

Liked: Staff & service, property conditions & facilities
All is good
Stayed 1 night in Dec 2023

6/10 Okay

Anil

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Not well maintained.
Stayed 1 night in Oct 2023

8/10 Good

Jaideep

Stayed 1 night in Nov 2023

6/10 Okay

Monalisa

Stayed 2 nights in Oct 2023

8/10 Good

Deepti

Stayed 2 nights in Jul 2023

4/10 Poor

Saagar Singh

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in Feb 2023

10/10 Excellent

Mansoor

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

8/10 Good

AIMAN

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Location wise very good. Sometimes room services are delay.
Stayed 2 nights in Nov 2022

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and great location
Stayed 2 nights in Oct 2022

10/10 Excellent

sameer

Stayed 1 night in Aug 2022

10/10 Excellent

James Lawrence

Stayed 1 night in Mar 2022

4/10 Poor

MOHAMMED RAFI

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible hotel . It no way near 5 star though they claim so. Old run down dirty property. Pay a little more and you get great options in Agra. Regret. Got carried away by the Taj view claim . Only restaurant has a distant Taj view on a clear day.
Stayed 1 night in Dec 2021

2/10 Terrible

raj

Stayed 1 night in Dec 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Poor service quality. Not a 5-star hotel.
Extremely poor service quality at the breakfast. Ordered some food, waited for 15 mins and then the waiter asked me to go and get it myself. Waited for 15 more mins at live counter with no success. The credit card machine wasn't working at the check-out and the check-out process took 20 mins. Didn't get the room that I expected. Overall, it's a pathetic stay, wouldn't recommend if someone's looking for 5 star hotel.
Stayed 1 night in Dec 2021

8/10 Good

Parveen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

PANKAJKUMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice average 4 stars hotel
Stayed 3 nights in Nov 2021

4/10 Poor

Shivani

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not a 5 star hotel. The bathrooms were small and dirty. They were very slippery as well! Looks like they haven’t renovated since a long time
Stayed 1 night in Nov 2021

10/10 Excellent

Atul

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms. Great location; quiet, full of greenery, peaceful. Thankfully away from all the subway construction. They have a small play area for kids which they hadn't advertised on their listing so that was a pleasant surprise. Helpful staff. Good breakfast offering. Nothing to dislike. Will stay here if I visit again.
Stayed 2 nights in Nov 2021

10/10 Excellent

Piyush

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Appala Prasad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hote is good
Stayed 1 night in Sep 2021

8/10 Good

Siddharth

Traveled with family
Liked: Staff & service, amenities
Overrated to its name. Requires maintenance!
Stayed 1 night in Sep 2021

8/10 Good

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean room, hard bed
The hotel itself was nice. Gardens around outside were lovely. Room was clean and nice. Bed was hard. The restaurant doesn't open until 7:30pm and the service was not great.
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Gursimran

Traveled with family
Liked: Staff & service, room comfort
Good
Stayed 2 nights in Jan 2020

10/10 Excellent

Kshitij

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with free monkey action
What a great hotel. It's in a lovely setting and a good base for the local attractions. Even had monkeys on the roof of the rooftop bar! Highly recommended.
Outside
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
We requested for smoke-free two twin bedrooms but we were given two rooms with a king bed and one room smelled of smoke. They themselves realized and changed the room. However, they never made any effort to offer us twin beds or apologize. During check-in staff asked for passports for even 1 yr old for security reasons!! Perhaps this is the policy of the hotel.
Stayed 1 night in Jul 2019

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and service were generally excellent, and of course Agra has a multitude of wonderful attractions - with the Baby Taj and Agra Fort (both wonderful to visit) as well as the incomparable Taj Mahal. The hotel had a good tour office and a nice swimming pool. The only let down was the buffet restaurant which was both too busy and disappointing, whereas the main restaurant was very nice.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Location good. Breakfast loud and busy and hectic and food only average. Very noisy overnight.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facility. Friendly staff Close to attractions.
Stayed 1 night in Dec 2018

8/10 Good

Ros, Tasmania, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As an older woman, travelling alone, I found that the hotel was a comfortable and friendly place to stay. It has retained some character and individuality with the decor.
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
I had booked this hotel considering it is 5 star. I would rate this as a 3 star hotel. The Hotel Lobby was nice. The morning breakfast was good. However I was utterly disappointed by the dinner experience in the Mogul Restaurant. We ordered a non-veg soup around the table. It was provided after 30 minutes of wait and was a vegetarian. Waited another 15 minutes for replacement. Waited 45 minutes more for dinner and ended up getting the wrong order again. All in all a very frustrating experience. For a 5 star hotel I would have expected better service specially at the prices of dishes in the restaurant.
Stayed 1 night in Dec 2018

10/10 Excellent

Santosh Ku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Old Style Indian hotel. Family friendly, polite staff. Room was clean and comfortable. Need to update both bathroom and front doors.
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel tried to slip in additional charges for "new year" upon booking (having not displayed additional charges in their price on either expedia or booking.com), and then again upon arrival (despite us having written agreement from the staff to not charge us via email). We booked multiple rooms for 6 people, we ended up only traveling with 5 people and required one less room - and we didn't mind paying for the unused room but then the hotel came up with some very elaborate reason why the other rooms are only for 4 people and thus charged us extra for an "additional person". Finally the check in process took over 40 minutes. Overall: nice hardware and location but horrible and marginally dishonest service.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
The hotel facilities were not upto the mark of a 5 star property, the buffet breakfast they serve is a very basis, which you get even at a 3 star property. The phone wasn't working in my room, they charged 2000 for an extra bed. I will not recommend this better choose Radisson or Jaypee.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
We were at this hotel in Agra during the Christmas holidays. It was a clean and quiet place, the staff were prompt and the room service was good. I didn't opt for the breakfast option, because it was super expensive. Nevertheless, we had a pleasant stay.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Mohit C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Hotel is conveniently located for links and attractions. They allowed us an early check-in since we had taken morning train. Staff are very helpful, room was comfortable, the buffet downstairs is excellent. Special mention for the Travel desk Manager for all our taxi arrangements even before we had reached India!
Stayed 1 night in Dec 2018
Response from girija ravi on Dec 25, 2018
Good Morning and Merry Christmas Thank you for the lovely review. We are happy to note that you enjoyed the stay with us. We look forward your next visit soon

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every part of our stay was enjoyable, from the welcome upon arrival, the assistance settling into our rooms, the meals, the help organizing our visits to the Taj Mahal and the Fort, and the availability of breakfast very early in the morning so we could get to the Taj before sunrise. Where the hotel went above and beyond was when they shipped a jacket to me that I'd left in the room before departing. I'm grateful for their extra efforts.
Stayed 1 night in Nov 2018
Response from girija ravi on Dec 25, 2018
Merry Christmas from the entire team of Hotel Clarks Shiraz. Thank you very much for the lovely review and we are happy to note that you enjoyed the stay with us We look forward your next visit soon

8/10 Good

Mark

Great hotel Nice rooms
Stayed 1 night in Nov 2018
Response from girija ravi on Dec 25, 2018
Merry Christmas Thank you for the lovely review and we are happy to note that you enjoyed the stay with us. We look forward your next visit soon

10/10 Excellent

Anju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect getaway
Stayed 1 night in Nov 2018