Ratings based on 538 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Familiesby A verified traveler from Noida/ New jersey
Very good hotelPosted Sep 28, 2015
Pros: Said above.
Cons: Transparency and frank sharing by front desk staff with their customers, in case of any difficulty in delivering committed booking.
Location: Front desk management needs to be more powerful.
The experience was mixed. We had booked two Mugul rooms with king size beds. Perhaps due to their tight occupancy they delivered us two renovated rooms (creating two rooms from a suite) which did not have identical facilities/ furnishings. However, when this inconvenience was brought to the notice of GM, he very politely, accepted the lapse and assured suitable compensation. Nevertheless, I would love to stay in the hotel in my next chance also.
for Everyoneby A verified traveler from Noida, U.P.
Affordable luxury.Posted Sep 15, 2015
Our room was incredible. The facilities are unbelievable. The staff went WAY above and beyond to give our family one of the greatest memories we will have. From entertaining our children in the lobby to giving us an extremely late check out to allow our boys the chance to nap...the staff was exceptional and we are indebted to them.
for Everyoneby A verified traveler
Gorgeous hotel, beautiful spa!Posted Aug 21, 2015
Had a really lovely stay here. Our room was lovely but compared to the rest of the hotel could do with a little updating. Very helpful staff and delicious breakfast. Spa is beautiful, you will pay UK prices but it's well worth it.
for Getaway With Friendsby KSHITIJ
Posted Jun 10, 2015 on Hotels
for Familiesby Rituraj from Delhi
Wah Taj!!!Posted May 24, 2015 on Hotels
for Couplesby Joseph M from Hamilton, Bermuda
Whirlwind tour of Taj and AgraPosted May 11, 2015 on Hotels
The check in staff were friendly and helpful. We only stayed one night requested late check out which the hotel was able to accommodate. The only issue we had was a very smelly corridor on the way to the room. Also there were steps leading down from the main lobby to the corridor and this was not the easiest to navigate with luggage although we ultimately had assistance with the luggage.
for Everyoneby A verified traveler
High end accommodation at reasonable pricePosted May 6, 2015
Very high end in terms of appearance and comfort at a very good value.
for Couplesby Richard from Belfast
Fantastic HotelPosted Apr 29, 2015 on Hotels
Great Hotel, arrived late as our transport broke down. Staff could not be more helpful, even gave us a free room upgrade to compensate. Could not find fault with anything, excellent hotel and staff. Had a great experience would recommend to anyone.
for Everyoneby A verified traveler from New Delhi
Exotic landscape and unforgettable ambience.Posted Apr 14, 2015
The overall experience was excellent. A great property. Some major things which adds value to the name are: 1. Exotic landscape. 2. Mesmerising ambience. 3. Room very comfortable. 4. Staff very polite and caring. The only negative is the entrance gate which needs a change. The food is expensive but the menu chosen for buffet is to be looked into. The dinner was pathetic. Menu was very ordinary and was not going with the overall satisfaction we had there. Hope to see improvement on these two points.
for Couplesby jorge from Mexico City
Great hotelPosted Apr 13, 2015 on Hotels
Beautiful room and a really great spa. Relly good food.