Nice and clean hotel
Posted Nov 20, 2016
Stay is comfortable , room service is good , staff was cooperative but
Food is terrible , buffet breakfast was atrocious , not worth where food is concerned,
Stay in jay pees and have food in Mughals
Comment from Hotel Management
Nov 23, 2016 by Hari Sukumar , Hotel Management
Dear Mr. Handa,
Greetings of the Day from Jaypee Palace Hotel and Convention Centre Agra!!!
Thank you for taking the time to share your feedback!!!
We note with regret the negative experience you have had during the breakfast and the food quality. Please accept our apology.
The issue has been addressed with concerned team member and our head Chef we request you to treat this as an exception to our usual high standards.
We are determined to make a positive impact the next time around, and we sincerely seek another opportunity to serve you.
I am happy to personally coordinate your next visit and urge you to write in with any requirement.
My team and I would be happy to facilitate it, and look forward to welcoming you at Jaypee Palace Hotel and Convention Centre Agra soon.