Rooftop terrace

Reviews of Villa Cofresi Hotel

3 out of 5
Villa Cofresi Hotel
Rd 115 Km 12.0, Rincon

Reviews

9.6

Exceptional

Rating 10 - Excellent. 813 out of 1012 reviews" "
Rating 8 - Good. 153 out of 1012 reviews" "
Rating 6 - Okay. 32 out of 1012 reviews" "
Rating 4 - Poor. 10 out of 1012 reviews" "
Rating 2 - Terrible. 4 out of 1012 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ingrid

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is a lovely place for an oceanside stay. The beach in front is not enormous but the water is really nice for swimming--small waves, mostly sandy underfoot--and you can walk along the beach outside the property for about a mile. The resort has all the amenities you'd want, although some of the decor is a bit dated. Food and drinks at the restaurant were good, although the service was often extremely slow and inattentive. But for the price, location, and friendliness of the staff it's a great base in Rincon! We would return.
Stayed 6 nights in Mar 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great the location is wonderful and the bar, pool, deck, and beach area are really well suited for hanging out and enjoying downtime. There was not much to walk too but they had safe and convenient parking.
Stayed 3 nights in Mar 2024

10/10 Excellent

Martha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel for me and my girl.
Stayed 2 nights in Mar 2024

10/10 Excellent

MARK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and facility. A great social area with a bar, pool and eating area. The beach is right there. The water is great. Not too far from other places to eat and shop
Stayed 2 nights in Mar 2024

10/10 Excellent

Patsy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Marcos, Woodland Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty waterfront. Great staff. Food was excellent
Stayed 4 nights in Mar 2024

10/10 Excellent

Tony

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great stay. Would definitely come again and stay here.
Stayed 3 nights in Mar 2024
Response from Kassandra, Sales & Marketing Director on Mar 24, 2024
We are glad you enjoyed your stay with us. Come back soon!

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, would definitely return!
Stayed 4 nights in Mar 2024
Response from Kassandra, Sales & Marketing Director on Mar 24, 2024
Thank you for choosing Villa Cofresí! Looking forward to receiving you again!

10/10 Excellent

Karen, Ringoes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Kassandra, Sales & Marketing Director on Mar 24, 2024
Thank you for choosing us! We are glad you enjoyed your stay and look forward to welcoming you again soon!

10/10 Excellent

Casey Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our 6 night stay! The location was great and very well kept! Our room was very clean and was cleaned daily! The bar and restaurant was great and the service was on point! Perfect view of the ocean and the sunsets were so dreamy!! We loved every part of our trip!
Stayed 6 nights in Mar 2024
Response from Kassandra, Sales & Marketing Director on Mar 20, 2024
Thank you for your glowing review! We're thrilled to hear that you enjoyed every aspect of your stay with us, from the location and cleanliness to the bar, restaurant, and stunning ocean views. We hope to welcome you back for another dreamy getaway soon!

10/10 Excellent

Migdalia, Lebanon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel. Excellent place to relax and enjoy the beautiful view and the beach. Hotel staff was friendly and facility was clean and neat. We would recommend it to anyone. Of course, in a future we will reserve again to stay.
Stayed 2 nights in Mar 2024
Response from Kass on Mar 18, 2024
Thank you for choosing us! It was a pleasure having you with us. Come back soon!

10/10 Excellent

Lino

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. My favorite is drinking a cup of coffee in the morning and watching the waves hitting the beach. The sunsets 10 out of 10. This time of the year was able to see in 3 different days WHALES!!!! Paradise = Villa Cofresi.
Stayed 5 nights in Mar 2024
Response from Kassandra, Sales & Marketing Director on Mar 17, 2024
Thank you for choosing us! We are glad you were able to enjoy our cup of coffee in the morning, the sunsets and the whales! Sounds like the perfect vacation. We look forward to receiving you again soon!

10/10 Excellent

Jose A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the price of some plates, but just that because the food looks delicious and the server very polite. It was very peaceful and wonderful place to stay. There are places around to go like bakery, Grocery and shopping.
Stayed 2 nights in Mar 2024
Response from Kassandra, Sales & Marketing Director on Mar 17, 2024
Thank you for choosing us! It was a pleasure having you with us. Looking forward to welcoming you again in the near future!

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean facilty. Staff were all very nice and accommodating. Only negative was no hot water in shower for 3 days. Would definitely stay there again!
Stayed 3 nights in Mar 2024
Response from Kassandra, Sales & Marketing Director on Mar 17, 2024
Thank you for your kind words and for choosing to stay at Hotel Villa Cofresí! We're delighted to hear that you found our facility beautiful and clean, and that our staff provided excellent service during your stay. We apologize for the inconvenience regarding the hot water in the shower and appreciate your understanding. We'll work diligently to address this issue to ensure a more comfortable experience for our guests in the future. We look forward to welcoming you back for another enjoyable stay!

6/10 Okay

Cortnie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love this resort, everything about it. Still had an amazing time and the staff are very kind. BUT. They are definitely watering down their alcohol. I ordered a double vodka straight up to drink later in my room, was in the freezer for 30 minutes and was COMPLETELY frozen. Im not sure who the owners are trying to fool, but grown people know vodka doesnt freeze. So that was very upsetting to know i spent a LOT of $$ at the bar for watered down drinks. Waited 20 minutes for menus/drinks when it was not busy, staff just not paying attention. Was never this way in previous stays but this is pretty insulting and just plain bad business. Hoping my next stay here i get what i pay for.
Response from Kassandra, Sales & Marketing Director on Mar 18, 2024
We're truly sorry to hear about your experience and appreciate your feedback. We take such allegations seriously as maintaining integrity is fundamental to our values. As a family-owned business for 59 years, it's disheartening to receive such allegations for the first time. We hold ourselves to the highest standards and will diligently address this issue to ensure the integrity of our services. Your satisfaction is paramount, and we aim to regain your trust on your next visit. Always at your service.

8/10 Good

Nichole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at the Villa Cofresi is the very best I've experienced post covid. The service is so good it overshadows some small inconveniences such as a hard bed, outdated rooms and no decent chairs/ lounge chairs on the beach. The place is kept very clean. The restaurant/ bar on site is an extremely nice feature and does offer some lower priced food options. The nachos were the best I've ever had. The pool is small and requires "reserving" according to the information in the room. The Villa Cofresi is well worth the price to stay,
Stayed 5 nights in Mar 2024
Response from Kassandra, Sales & Marketing Director on Mar 17, 2024
Thank you for your valuable feedback! We're delighted to hear that you had a positive experience with our customer service at Hotel Villa Cofresí. We appreciate your understanding regarding the small inconveniences you encountered, and we're committed to addressing them to ensure a more comfortable stay for our guests. It's fantastic to hear that you enjoyed our clean facilities, on-site restaurant and bar, and especially the nachos – we'll make sure to keep them on the menu! We apologize for any confusion regarding the pool reservation policy and will ensure clearer communication moving forward. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sunset view is unbeatable, and the bar is always friendly and fun. Beach access is great, and the whole hotel is well maintained and welcoming.
Stayed 4 nights in Feb 2024
Response from Kassandra, Sales & Marketing Director on Mar 11, 2024
We're glad you enjoyed your stay with us! Looking forward to welcoming you again soon!

10/10 Excellent

MARK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy but great location, well appointed rooms, very clean. Wonderful staff. Best location for sunsets while sitting at the hotel bar. Easy parking. We will definitely go back! Appreciate the 12:00 checkout time. Great value for the price.
Stayed 1 night in Mar 2024
Response from Kassandra, Sales & Marketing Director on Mar 17, 2024
Thank you for choosing us! It was a pleasure having you with us. Come back soon!

10/10 Excellent

Ann

Traveled with family
5 star
Stayed 5 nights in Mar 2024
Response from Kassandra, Sales & Marketing Director on Mar 11, 2024
We're glad you enjoyed your stay with us! Looking forward to welcoming you again soon!

10/10 Excellent

Jamira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience and the food was the best we had in Puerto Rico
Stayed 1 night in Feb 2024
Response from Kassandra, Sales & Marketing Director on Mar 11, 2024
Thank you for choosing us for your stay! It was a pleasure having you with us. Come back soon!

10/10 Excellent

Gerard

Stayed 5 nights in Feb 2024
Response from Kassandra, Sales & Marketing Director on Mar 24, 2024
Thank you for choosing us! We are glad you enjoyed your stay and look forward to welcoming you again soon!

10/10 Excellent

Maritza

Traveled with family
Wonderful stay, staff very friendly and courteous. Would highly recommend. Thank you
Stayed 4 nights in Feb 2024
Response from Kassandra, Sales & Marketing Director on Mar 11, 2024
We're glad you enjoyed your stay with us! Looking forward to welcoming you again soon!

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it so much. Everything was perfect. Will be visiting it again.
Stayed 7 nights in Feb 2024
Response from Kassandra, Sales & Marketing Director on Mar 11, 2024
Thank you for choosing us for your stay! It was a pleasure having you with us. Come back soon!

10/10 Excellent

May

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Feb 2024
Response from Kassandra, Sales & Marketing Director on Mar 11, 2024
Thank you for choosing us for your stay! It was a pleasure having you with us. Come back soon!

10/10 Excellent

Diana M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful view of beach. Staff was very friendly and accommodating.
Stayed 2 nights in Feb 2024
Response from Kassandra, Sales & Marketing Director on Mar 11, 2024
We're glad you enjoyed your stay with us! Looking forward to welcoming you again soon!

10/10 Excellent

Eliza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderul staff, delicious retaurant, and unbeatable location. Everything about Villa Cofresi exceeded our expectations and we will absolutely be back!
Stayed 5 nights in Feb 2024
Response from Kassandra, Sales & Marketing Director on Mar 11, 2024
We're glad you enjoyed your stay with us! Looking forward to welcoming you again soon!

10/10 Excellent

Jacob, Ogunquit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the best in Rincon Area, offers quick check in/out , easy parking, beautiful view restaurant/bar. Highley recommended
Stayed 8 nights in Feb 2024
Response from Kassandra, Sales & Marketing Director on Mar 11, 2024
Thank you for choosing us for your stay! It was a pleasure having you with us. Come back soon!

8/10 Good

PAUL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was very good for all 3 meals. The service was excellent. We have one complaint. We didn't have any hot water in our room the entire stay and it was never fixed. The water was cool at best. And the pipes constantly made noise.
Stayed 7 nights in Feb 2024
Response from Kassandra, Sales & Marketing Director on Feb 26, 2024
Thank you for sharing your positive experience with the restaurant and service. We apologize for the inconvenience regarding the hot water issue in your room. We'll investigate this matter and address it promptly. Looking forward to receive you again soon!

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully laid out and comfortable - the beach is fantastic. The staff is extremely warm. Loved it -- can't wait to go back. Great value for the price.
Stayed 5 nights in Jan 2024
Response from Kassandra, Sales & Marketing Director on Feb 20, 2024
Thank you for choosing us for your stay! It was a pleasure having you with us. Come back soon!

10/10 Excellent

Mira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach resort with good restaurant
Stayed 4 nights in Feb 2024
Response from Kassandra, Sales & Marketing Director on Feb 16, 2024
Thank you for choosing us! Always at your service.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jan 2024
Response from Kassandra, Sales & Marketing Director on Feb 16, 2024
Thank you for choosing us for your stay! Always at your service.

10/10 Excellent

Lynn, Trumbull

Traveled with group
Liked: Cleanliness, staff & service
Beautiful spot for vacation……. Except for the rain!! Hotel staff out constantly making sure outside areas where kept as water free as possible, which wasn’t easy. Clean rooms and cheerful staff.
Stayed 2 nights in Feb 2024
Response from Kassandra, Sales & Marketing Director on Feb 8, 2024
Thank you for your review! It was a pleasure having you with us. Come back soon!

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kassandra, Sales & Marketing Director on Feb 8, 2024
Thank you for your rating! It was a pleasure having you with us. Come back soon!

10/10 Excellent

JAYj

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful experience there. The staff was excellent have not seen service like that in decades. Great location, easy to find, great restaurant and staff. Have not been to a hotel Iike this since the 1980s great great staff. You could write a how to staff , hire, train book on this place. We travel the world and this is the best !!!!!!!!
Stayed 2 nights in Jan 2024
Response from Kassandra, Sales & Marking Director on Feb 11, 2024
Thank you so much for taking the time to share your fantastic experience with us! We are thrilled to hear that you had a wonderful stay and that our staff exceeded your expectations. It's heartwarming to know that you found our service exceptional. We take great pride in our team's dedication to providing top-notch service.We appreciate your kind words about our location, restaurant, and staff. It's truly rewarding to receive such positive feedback from seasoned travelers like yourself. Your enthusiastic endorsement means a lot to us, and we are honored to be considered the best.We aim to create memorable experiences for our guests, and it seems like we succeeded in your case. Your encouragement motivates us to continue delivering exceptional service. Should your travels bring you back our way, we look forward to welcoming you again and providing another outstanding experience.

10/10 Excellent

Katrina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a blast. In the beach
Stayed 3 nights in Feb 2024
Response from Kassandra, Sales & Marketing Director on Feb 8, 2024
Thank you for your review! It was a pleasure having you with us. Come back soon!

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was definitely a resort for such an excellent price. The staff went above and beyond to help our stay most comfortable. The food at the restaurant was succulent. There was quite a variety of the food from the menu to choose from. The balcony close to our room had an ocean view
Stayed 3 nights in Jan 2024
Response from Kassandra, Sales & Marketing Director on Feb 11, 2024
Thank you for your glowing review! We're thrilled to hear that you found our hotel to be excellent value for money and that our staff exceeded your expectations in ensuring a comfortable stay. It's wonderful to know that you enjoyed the succulent food at our restaurant, and the variety of options on the menu.We're pleased you had the chance to experience an ocean view from the balcony close to your room. Your positive feedback is truly appreciated, and we look forward to providing you with another fantastic stay in the future. Thank you for choosing us!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Kassandra, Sales & Marketing Director on Feb 8, 2024
Thank you for your rating! It was a pleasure having you with us. Come back soon!

10/10 Excellent

Michael C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was a complete Delight
Stayed 6 nights in Jan 2024
Response from Kassandra, Sales & Marketing Director on Feb 9, 2024
Thank you for choosing Villa Cofresí! It was a pleasure having you with us. Looking forward to receiving you again soon!

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning . Beautiful beaches. Safe, fun town with lots to do.
Stayed 6 nights in Jan 2024
Response from Kassandra, Sales & Marketing Director on Feb 9, 2024
Thank you for choosing Villa Cofresí! It was a pleasure having you with us. Looking forward to receiving you again soon!

6/10 Okay

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean views. Great bar/restaurant however the very, very loud music you could hear from the room until 10-10:30 ea night. Friendly staff. Good drinks and food. The Pirate Special (coconut cocktail made right in the coconut) is a must try.
Stayed 3 nights in Jan 2024
Response from Kassandra on Feb 11, 2024
Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed the great ocean views and had positive experiences at our bar and restaurant. We appreciate your comments about the music volume. On your next visit, please do not hesitate to ask for a room away from the bar area.It's wonderful to know that you found our staff friendly and enjoyed the drinks and food. We're glad you had the chance to try our famous Pirate Special.We look forward to the opportunity to welcome you back for another enjoyable experience at our establishment. Cheers to more great moments!

10/10 Excellent

Mike

Traveled with family
Liked: Amenities
First time staying at the resort. I’ll be Back
Stayed 5 nights in Jan 2024
Response from Kassandra, Sales & Marketing Director on Feb 9, 2024
Thank you for choosing Villa Cofresí! It was a pleasure having you with us. Looking forward to receiving you again soon!

8/10 Good

Ruben

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a non-chain (ie. Marriott Hilton, etc) owned/operated property (I say this to set expectations for those that will immediately try to compare it and establish a baseline). First and foremost, you can’t beat the sunset views from their open air bar, which is adjacent to their open air dining area. Access to beach is excellent. The drinks and prices at the bar were incredibly reasonable, especially for a hotel on the beach. Check in was easy. Told by lady at counter we had been upgraded to an ocean front/view room…(which was excellent). Room was away from the bar and the only thing we heard at night was the ocean. Parking was secure with a security guard in front of entrance this no concern of leaving some of the beach gear in the car. Walking distance to downtown Rincon. Overall excellent stay. Would recommend to pay a little more and get ocean front view. Only complaint is reservation portal. Not the most user friendly site this used third party to secure reservation. Will return to area and stay at same property for sure.
Stayed 2 nights in Jan 2024
Response from Kassandra, Sales & Marketing Director on Feb 11, 2024
Thank you for sharing your detailed feedback on your experience. As you mentioned, we are a non-chain beachfront property proudly family owned for 59 years. We're delighted to hear you enjoyed the sunset views from our open-air bar, the beach access, and the reasonable prices at the bar. It's fantastic that the check-in process was smooth, and you appreciated the upgrade to an oceanfront room. We're sorry to hear about the reservation portal inconvenience and appreciate your patience with it. We look forward to welcoming you back for another excellent stay with us.

10/10 Excellent

KENNETH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view. Very near the town.
Stayed 2 nights in Jan 2024
Response from Kassandra, Sales & Marketing Director on Feb 9, 2024
Thank you for choosing Villa Cofresí! It was a pleasure having you with us. Looking forward to receiving you again soon!

10/10 Excellent

Carlos A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property
Stayed 5 nights in Jan 2024
Response from Kassandra on Feb 11, 2024
Thank you for choosing us for your stay! We look forward to hosting you again soon!

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was absolutely amazing and fun! Waking to beautiful view, hearing the waves at night was so perfect.
Stayed 3 nights in Jan 2024
Response from Kassandra, Sales & Marketing Director on Feb 9, 2024
Thank you for choosing Villa Cofresí! It was a pleasure having you with us. Looking forward to receiving you again soon!

10/10 Excellent

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Location right on the ocean with stunning sunsets!
Stayed 1 night in Jan 2024
Response from Kassandra, Sales & Marketing Director on Feb 9, 2024
Thank you for choosing Villa Cofresí! It was a pleasure having you with us. Looking forward to receiving you again soon!

10/10 Excellent

Granil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Kassandra, Sales & Marketing Director on Feb 8, 2024
Thank you for your rating! It was a pleasure having you with us. Come back soon!

10/10 Excellent

Oscar, Port st lucie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff , clean and safe Food was amazing, and the service was very nice 👍 A
Stayed 3 nights in Jan 2024
Response from Kassandra, Sales & Marketing Director on Feb 9, 2024
Thank you for choosing Villa Cofresí! It was a pleasure having you with us. Looking forward to receiving you again soon!

10/10 Excellent

Kerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an amazing time at this hotel! We have stayed here multiple times and always come back because of the amazing staff and spectacular views of the ocean. The restaurant/bar is so fun and the mahi mahi pinchos were sooo good. We cannot wait to return on our next trip to Puerto Rico!
Stayed 2 nights in Jan 2024
Response from Kassandra on Feb 11, 2024
Thank you for your wonderful review! We're thrilled to hear that you had such an amazing time at our hotel and that you're a returning guest. We appreciate your kind words about our staff and the spectacular ocean views. It's fantastic that you enjoyed the fun atmosphere at the restaurant/bar and found the mahi mahi pinchos so delicious.We can't wait to welcome you back on your next trip to Puerto Rico! It's always a pleasure to have you as our guest, and we look forward to providing you with another fantastic experience.