Staff at the front desk should be more friendly, they seemed if they did not wanted to be there. i went to an event and security did not seem to know what was going on, only front desk which they need to be more friendly.
Comment from Hotel Management
Sep 7, 2016 by Hotel Marriott Aguascalientes, Hotel Management
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.
It would be such a pleasure to personally welcome you back to our new and improved hotel!