Ratings based on 291 Verified Reviews

4.4 out of 5
72% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler from Los Angeles

Great experience!

Posted May 22, 2018
This is easily one of the best hotels I've stayed at. This hotel is an example of the Marriott brand at it's best. The facilities were amazing! Great gym by the way. The staff was kind and friendly. The location was great!
2 out of 5
by A verified traveler

Unfriendly service

Posted Feb 6, 2018 on Hotels
Unfriendly service..
5 out of 5
by Marco A.

This traveler left a rating score only Posted Nov 21, 2017 on Hotels
1 out of 5
by A verified traveler

never will stay here again

Posted Nov 17, 2017
I paid for 4 rooms and they would not give me 1 free WiFi
5 out of 5

This traveler left a rating score only Posted Sep 5, 2017 on Hotels
5 out of 5
by Luis Gustavo

great locatio

Posted Sep 4, 2017 on Hotels
Great place, clean and handdy
2 out of 5
by A verified traveler

Expensive and horrible service.

Posted Jul 21, 2017
Pros: Nothing!
Cons: don't charge for everything
Location: The hotel is far away from the city and there was nothing to do.
I came to this hotel on July 10. I have to asked to get the room clean. They charge you for everything. I have to pay for the mini bar that was in my room, plus what ever I consume from there. I have to pay to $10 to $15 day for using the internet. I don't think I will stay on this place again. I have to pay $70 pesos or $4 per day for parking lot, this place is expensive and for the services that they provide, it's not worth it.
5 out of 5
by Margarita

Clean, affordable and attentive service

Posted Jul 7, 2017 on Hotels
Everything was amazing about this hotel. Location: right next to Altaria and Galerias mall. Valet service was excellent. CHeck-in was super fast. The pool, room service and restaurant were also amazing. Their breakfast buffet was clean, high quality and within reasonable price range ($199 pesos which is about $12). I also had several family members staying in other rooms and they also liked the hotel. I would absolutely recommend this hotel!
3 out of 5
by A verified traveler

Posted Jul 4, 2017
Needs serious maintenance Rooms look old, beds are uncomfortable and pillows are bad
Comment from Hotel Management
Jul 7, 2017 by Hotel Marriott Aguascalientes, Hotel Management
Dear guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our new and improved hotel!
4 out of 5
by Delia

Excellent service!

Posted Mar 27, 2017 on Hotels
Excellent service and accommodations!
Comment from Hotel Management
Apr 5, 2017 by General Manager, Hotel Management
Dear guest, Thank you so much for yor kind rview! Please come back soon with us!