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Reviews of Fiesta Inn Aguascalientes

3.5 out of 5
Fiesta Inn Aguascalientes
302 Mahatma Gandhi South Villa Asuncion, Aguascalientes, AGS

Reviews

8.6

Excellent

Rating 10 - Excellent. 142 out of 288 reviews" "
Rating 8 - Good. 101 out of 288 reviews" "
Rating 6 - Okay. 29 out of 288 reviews" "
Rating 4 - Poor. 12 out of 288 reviews" "
Rating 2 - Terrible. 4 out of 288 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Carlos

Traveled with family
Liked: Amenities
EV Charging stations doesn’t work (Tesla), towels has a wired smell and looked old.
Stayed 1 night in Apr 2024

10/10 Excellent

Rosa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok always come here.
Stayed 1 night in Feb 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Jose Miguel

Stayed 1 night in Jul 2023

8/10 Good

Alfonso

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Very Nice Stay
Great location, staff was great, restaurant was very good. Only problem was the water pressure.
Stayed 1 night in Feb 2023

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly
Stayed 3 nights in Sep 2022

8/10 Good

Jose Miguel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great hotel an location
Great hotel and location, needs to improve condition on rooms, alredy very old…
Stayed 1 night in Aug 2022

6/10 Okay

Oscar Alejandro Izmaya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The service and people were very good, but there was a group that was very noisy, they were few sport teams, and they were at the pool with their uniforms, and they stayed there until 11 pm, I called front desk and they told me they closed the pool at 8 pm but they keep with the noise. Understand is not responsibility of the hotel but might be something they can try to control those situations.
Stayed 22 nights in Jul 2022

2/10 Terrible

Raul

Stayed 1 night in Jul 2022
Response from Agradecimiento on Aug 9, 2022
Buenas tardes Agradecemos su visita y preferencia en la ciudad. Su calificación nos ayuda a poner mas empeño para mejorar nuestro servicio. Reciba un cordial saludo.-

8/10 Good

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service
Old tv with poor signal
Stayed 1 night in May 2022
Response from Señal TV on Jun 16, 2022
Buenas tardes Srita Stephanie Agradecemos su preferencia y a la vez le ofrecemos una disculpa por la experiencia que tuvo con la señal del televisor, este inconveniente se esta trabajando con la empresa de cableado. Esperemos pronto nos de la opotunidad de brindarle un mejor servicio. Reciba un cordial saludo.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Seguimiento on May 31, 2022
Agradecemos el tiempo que se tomó para calificar su estancia con nosotros. En caso de tener algún comentario de la misma, estamos a sus órdenes para escucharlo y poderle dar seguimiento.

10/10 Excellent

Sayra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming, very helpful and attentive. The location was great as it was close to many great local spots to eat at, shops and minutes away from the Cataderal. The amenities that this location has are great like the gym, pool and laundromat (which may I add was great to have access too.) My family and I will definitely be staying here again in the future as we fell in love with Aguascalientes.
Stayed 12 nights in Apr 2022
Response from thank you for your comments on May 31, 2022
We are happy to know that you had a great experience and it will be a pleasure to have you with us again.

4/10 Poor

Gabriel

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor maintenance, humidity and clogged drains in bathroom, not close to rating
Stayed 3 nights in Apr 2022
Response from Follow-up to inconvenience on May 31, 2022
We need to offer an apology for the inconvenience, we will notify the maintenance team, and repair the points that you mention in your comment.

8/10 Good

RUBEN CARLOS

Traveled with family
Liked: Staff & service, amenities
The pool and the staffs are great points of this place.
Stayed 1 night in Sep 2021
Response from Thank you for you visit. on Nov 23, 2021
We appreciate the attention to respond to our polls, which are very important to us, because they help us to visualize our service from the perspective of our guests. Thank you for you visit. Best regards.

8/10 Good

Oscar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and the facilities are next to a mall and 10 mins from downtown.
Stayed 19 nights in Aug 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in May 2021

8/10 Good

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to take a break
The hotel is really quiet, have enough amenities, the Wi-Fi is available in all areas with great quality. Food is not the best but the staff is really helpful and always looking to cover all your needs even if the don't have the way to do it on their hands
Stayed 2 nights in Mar 2021

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

6/10 Okay

ROBERTO CARLOS

Business traveler
Liked: Staff & service, property conditions & facilities
Fine but with issues
The hotel is fine, but the room had a smell that couldn't identify, maybe someone smoke there, I don't know.My colleague room had fresh paint smell
Stayed 2 nights in Mar 2020

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the hotel in overall
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean. Though a little bit out of date, it accomplishes.
Stayed 1 night in Feb 2020

6/10 Okay

Lilian O

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The customer service is great but it’s an old hotel. I’m pretty sure that you can find for the same price something much better and newer.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid but older hotel
It is an older hotel but well kept. The rooms are clean and comfortable, but the air conditioning is a little loud. Also if the rooms facing the street are quite loud in the morning compared to the ones facing the pool. The people that work there are great!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Jun 2019

10/10 Excellent

ROLANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
It was a short vaca and the service was amazing! Check in and out super easy and the staff was so friendly!
Stayed 2 nights in Apr 2019

8/10 Good

Dung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Antonio Bravo Cardenas on Mar 13, 2019
Estimado Huesped Agradezco su atencion para evaluar nuestro servicio. GRACIAS!!! por permitirnos ser sus anfitriones en esta su casa. Le esperamos pronto Cordialmente Antonio Bravo Cárdenas Gerente General Hotel Fiesta Inn Aguascalientes

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Jose Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No way street
Great placer yo stay other that gps trying yo get yo the hotel

8/10 Good

Miki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and comfy

10/10 Excellent

angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Friendly, efficient and professional staff. Clean room, I loved the white linens throughout the room and the hardwood floors. Excellent hotel:)

8/10 Good

Eisuke

Liked: Staff & service, room comfort

8/10 Good

Ruben, Iowa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RC from Iowa
Everything great with the possible exception of the air conditioning; it seems that many hotel brands are switching to what they call "chiller" which is not a true air conditioning thus the temperature is not as comfortable as I like it. Other than that, I have stayed here before and it is a reliable and comfortable hotel, most possible I will stay here again.
Response from Ignacio on Apr 30, 2016
Dear guest: We appreciate the attention to respond to our polls, which are very important to us, because they help us to visualize our service from the perspective of our guests. We hope to see you very soon to return and assist you as you deserve.

10/10 Excellent

Jackie, texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe. and great location entering town

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Decent
It is a decent hotel for business travelers. They have a strong internet connection and decent room service but the beds are very hard and the pillows are rocks.

8/10 Good

Mikio, Detroit MI

Liked: Cleanliness, staff & service, room comfort
Home
I always use Fiesta inn at Aguascalientes. Thanks.

6/10 Okay

Paul Joseph, San Francisco, CA

Liked: Staff & service
Comfortable Hotel In Aguascalientes
The hotel is located close to the Nissan Plant. Overall, it was comfortable. Ask for a room with access to the pool and garden. You'll be able to slip out of your room onto the garden. Disappointed that the shower tub became easily clogged to the point that water nearly overflowed outside of tub. Hotel located next to a beautiful park, I suggest that if you jog in the evening (after work) you'll do so outside the perimeter of the park, to avoid jogging in the dark inside the park. There are two wonderful restaurants located within a few minutes from the hotel. Try "La Toscana" restaurant literally around the corner..I had the spaghetti al Pesto which was great. In addition, nearby "Las Costillas de Sancho" is a wonderful ribs and steak venue, you're likely to enjoy. Both are within a 5 to 10 minute walk from the hotel. Ask the front desk or a cab driver how to get there by foot.

10/10 Excellent

Javier, Eagle Pass, Tx.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to downtown
Very nice

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sra
Good, personal was really nice they need to improve the mexican food.

2/10 Terrible

Oscar, Beaumont, Texas

Disliked: Property conditions & facilities, room comfort
Not a good option
You can hear other rooms. The neighbor was too loud.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip hotel
Good location from the airport, close to the Nissan plant and mall next door. Select another hotel if you want to visit downtown Aguascalientes. Pillows were quite firm, rooms close to the lobby has street noise, keeping the room temperature consistent required the room climate control to be on all the time. A big issue was the price of meals at the hotel, breakfast was very expensive compared to other hotels in the area.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Overall I was happy with the hotel, however the beds were really hard. Food at restaurant good. Staff was attentive.

6/10 Okay

Oscar JB

Liked: Cleanliness, staff & service, room comfort
Convenient for business trips
The hotel offers a good location and is confortable to rest after a long working day. I would definetely recomend it for business travelers.

8/10 Good

Anonymous

Disliked: Cleanliness, staff & service, room comfort
Good Business Trip
Good experience

10/10 Excellent

ANTONIO, EL PASO,TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ONE OF THE BEST HOTELS
VISIT MEXICO IT IS DIFERENT WHEN YOU'RE THERE, THE MEDIA SAID TO MUCH ABOUT THE CARTELS AND FLU. THE PEOPLE ARE VERY NICE IN THIS AREA.

10/10 Excellent

OSCAR OMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención
Stayed 1 night in Apr 2024

4/10 Poor

LUCERO

Disliked: Property conditions & facilities
Ya todas las instalaciones y muebles son muy viejos. Además, no cuentan con elevador ni rampas para personas con problemas para caminar.
Stayed 1 night in Apr 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024