Ratings based on 148 Verified Reviews

3.8 out of 5
80% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Excellent

Posted Nov 11, 2016
Pros: Location is great the employees are very friendly. The hotel is very nice and pretty would stay there again on my next trip.
Cons: The waiter at breakfast she was kind of rude...When we ask about our breakfast she said it's just 2 toast and fruit we ask if we can get more toast and she said only 2
2 out of 5
by A verified traveler from US

Outdated rooms, dirty carpet.

Posted Oct 31, 2016
Pros: Location is great. Walking distance to center of town
Cons: Bed was small and uncomfortable. Bathroom caulking had grime. Carpet was dirty. Internet was slow and choppy
Location: Downtown with nearby museums and walking distance to shopping areas and cafe
5 out of 5
Recommended
for Everyone
by A verified traveler from los ángeles California

Beautiful in the middle of down town...

Posted Sep 22, 2016
Nice hotel to me its a 5 start.. in the middle of down town... where your able to walk around anywhere you want
Comment from Hotel Management
Sep 24, 2016 by espinozag@hotelfranciaaguascalientes.com, Hotel Management
Nos es grato saber que su estancia con nosotros fue buena. Agradecemos sus comentarios.
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Cruz, Ca

Great location.

Posted Jul 27, 2016
Very nice place to stay, right in downtown. Beautiful building with lots of history.
Comment from Hotel Management
by espinozag@hotelfranciaaguascalientes.com, Hotel Management
Le Agradezco el tiempo que se tomo para hacernos llegar su opinión, sus comentarios nos motivan a trabajar para estar a la altura de sus exceptivas. Muchas gracias Saludos cordiales
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexicali

Nice place

Posted Jun 24, 2016
Pros: Location
Cons: The bathroom
Location: Good location, principal square, parks and restaurants.
Is a good place to stay, close to all, only the bathroom is weird, because the place of the lavatory and the wc.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location.

Posted Apr 3, 2016
Pros: Location
Cons: The AC was not working properly
Location: Great location. Walking distance to all the shopping, restaurants, and bars.
Right in the middle of the plaza and shopping. Great hotel. Liked the location, the price, and cleanliness. Which the AC worked a little better
5 out of 5
Recommended
for Everyone
by A verified traveler from aruba

Nice hotel close to the downtown

Posted Mar 13, 2016
Good service,Nice hotel close to the downtown, I recomended
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel location within city

Posted Jan 20, 2016
This hotel is centrally located in the center of town. There are many shops, restaurants located within walking distance. The central park has great view of the cathedral. Would highly recommend.
3 out of 5
by A verified traveler from Reno

Good location not that good room

Posted Nov 30, 2015
They didn't know how works the reservation thru Expedia, rooms had an smell and the cleaning of the bathroom was terrible, it had papers all over the floor and toilet was dirty
4 out of 5
Recommended
for Everyone
by A verified traveler from Torreón.

Nice hotel with a great location in downtown

Posted Nov 30, 2015
Pros: It´s location
Cons: The breakfast. It could be more inviting and the coffee could be improved
Location: The hotel is located in one of the streets that is full of cafes, restaurants, and bars. At night you can safely take a walk and enjoy the cityscape.
It´s a nice hotel whose location is great, however, is just to spend the night. Do not expect to find luxury or other fancy things.