Ratings based on 228 Verified Reviews

4.4 out of 5
86% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Rhode Island

Best hotel in AGU

Posted Oct 11, 2017
Pros: Charm, service, attention to detail, everything perfect.
Cons: More power outlets in the room.
For a good price, you get a top notch hotel in Aguascalientes. The courtyard in the center is amazing, with a wonderful restaurant/bar there and FANTASTIC service from great people there. This is the best of Mexican hospitality and attention to your needs. I will only stay here when i come to Aguas, from now until forever.
5 out of 5
Recommended
for Everyone
by A verified traveler from winder ga 30680

Nice clean top notch service restaurant bar

Posted Sep 30, 2017
We will go back and stay on this hotel is close to the downtown Aguascalientes and close to shopping mall
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 26, 2017
Very nice clean good bar good restaurant is hothel you recommend to any body
5 out of 5
Recommended
for Everyone
by A verified traveler from Moreno Valley

Nice staff and excellent service

Posted Sep 25, 2017
Staff and service was excellent. Great food ans clean rooms and place all the way around. Was treated like an honores guest at all times. Our likes and dislikes were remembered and we were told what are best areas to see and good places to eat.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Great stay

Posted Jul 29, 2017
The hotel is absolutely gorgeous. It has an old world feel, king of reminds me of an Hacienda but with all modern amenities. Located in a safe part of town within a short 10 min drive to downtown. The restaurant offers a great food selection with many local dishes at great prices. Overall Hotel Quinta Real is a great option when in Ags.
Comment from Hotel Management
Jul 31, 2017 by Quinta Real Ags,, Hotel Management
Dear Guest, I hope this email finds you well. Thank you for your comments after your stay at Quinta Real Aguascalientes. We really appreciate your business and feedback. Please let me know if you have any further comments about your stay or how we can improve our service and do not hesitate to contact me directly for your next stay, I would be pleased to help you. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from tpa fl

Posted Jun 27, 2017
Only complaint no free mini bar they need to change that and hotel restaurant to expensive for mexico
Comment from Hotel Management
Jul 11, 2017 by Quinta Real Aguascalientes, Hotel Management
Dear Guest, I hope this email finds you well. Thank you for your comments after your stay at Quinta Real Aguascalientes. We really appreciate your business and feedback. Please let me know if you have any further comments about your stay or how we can improve our service and do not hesitate to contact me directly for your next stay, I would be pleased to help you. Kind regards,
3 out of 5
by A verified traveler

room too warm

Posted Jun 23, 2017 on Hotels
The air condition is too weak for summer. had to ask for a fan which is very noisy. The TV set is about 24 inche. small.
Comment from Hotel Management
Jul 7, 2017
Buen dia estimado Cliente Lamentamos mucho la falla que tuvimos en el AC mismo que ya se esta cambiando por completo en todas las suites, en relación a la TV le confirmo que esta es de 32" no podemos colocar una TV mas grande debido a las medidas que manejamos como estandr en nuestra cadena y la categoría de suite en la que usted reservo. Saludos cordiales,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2017
Very relaxing experience and hotel was very nice. A gym was also built recently. The food and service was excellent.
Comment from Hotel Management
Jul 9, 2017 by Quinta Real Aguascalientes, Hotel Management
Dear Guest, I hope this email finds you well. Thank you for your comments after your stay at Quinta Real Aguascalientes. We really appreciate your business and feedback. Please let me know if you have any further comments about your stay or how we can improve our service and do not hesitate to contact me directly for your next stay, I would be pleased to help you. Kind regards,
5 out of 5
by patrick

This traveler left a rating score only Posted Apr 26, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good hotel...

Posted Apr 7, 2017
Very good hotel with great staff, gardens, lobby and Courtyard! Bathroom was great! A couple of light bulbs in my room did not work and they need accesible outlets for charging phones, etc. other than that, great place!
Comment from Hotel Management
Apr 14, 2017 by Reservaciones, Hotel Management
Thanks for your comments,We are looking forward to have you here again soon. kindly regards