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Reviews of City Hotel Garni Ahlen

3.5 out of 5
City Hotel Garni Ahlen
Dolberger Str. 6, Ahlen, NW

Reviews

8.8

Excellent

Rating 10 - Excellent. 52 out of 120 reviews" "
Rating 8 - Good. 55 out of 120 reviews" "
Rating 6 - Okay. 11 out of 120 reviews" "
Rating 4 - Poor. 2 out of 120 reviews" "
Rating 2 - Terrible. 0 out of 120 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station, clean and easy check in/check out. Would recommend
Stayed 2 nights in Jul 2023
Response from City Hotel Garni Ahlen on Jul 6, 2023
Hi Dylan, we are very happy to hear that you are enjoying your stay with us! Thank yo very much for your nice review.We're looking forward to welcoming you again another time.Best regards, Your Cityhotel team

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel.
Nice Hotel. Functional. Warm and clean and would stay again.
Stayed 1 night in Dec 2019
Response from Rafael Ünasi on Dec 9, 2019
Hello Christopher, thank you very much for this great feedback. It was a pleasure to have you as our guests. You are always welcome :)

10/10 Excellent

Shirish

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good people
Top Service. Good location. Good Parking place. Close to Train Station.
Stayed 1 night in Nov 2019
Response from Rafael Ünasi on Dec 1, 2019
Dear Shirish, thank you very much for the great rating. We appreciate your feedback :)

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
We loved the hotel and staff was super. The only thing that concerns us is if you arrive on a weekend and come from the USA you will have an issue calling the hotel to get in(unless you have world wide phone with your mobile) We were lucky that we could FB our son and ask him to call for us.
Stayed 2 nights in Sep 2019
Response from Rafael Ünasi on Sep 21, 2019
Hello Karen, thank you very much for your great feedback. We are glad about each positive guest opinion. I understand that its a little bit difficult for international guests when they want to check in at the weekend and the reception isnt opened. We provide this information in the internet and are available by phone all the time. Im glad that everything worked out well. Thank you for your understanding. The Cityhotel-Ahlen Team wishes you all the best for the future :)

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Rafael Ünasi on Sep 5, 2019
Lieber Gast, vielen Dank für die super Bewertung. Das ganze Team freut sich und bedankt sich ganz herzlich.

6/10 Okay

Pavlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive: The hotel itself is nice with a balanced price value. Spacious room, own parking and GREAT breakfast! Negative: do NOT book this hotel via hotels.com if you're on business trip. Having paid the sum to hotels.com you will be invoced by the hotel only on the part of your sum paid. Good, I've been only one day there, so I lost appr 20 EUR on this strange scheme. Still if you have an extensive business trip (e.g. for a week) your losses will get higher.
Stayed 1 night in May 2019
Response from Rafael on Jun 11, 2019
Dear Pavlo, thank you for your feedback but. Unfortunately you gave us a low rating for a cause which is not linked to our policy. If you book by hotels.com through the collect system then you will receive your invoice from Expedia or hotel.com, not from us. So normally you shouldnt receive an invoice from us at all because hotels.com is responsible for that. Please contact them so you can get your whole invoice. best regards, Rafael Ünasi

10/10 Excellent

Severin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every visit a pleasure
The People who own this place are absolutely Fabulous. This reflects on everyone who works there. These guys are five star service all the time. I have never felt more welcome at a hotel
Stayed 1 night in Dec 2018
Response from Rafael Ünasi on Feb 28, 2019
Its very important for us to make sure that the guests feel comfortable in our house. Thank you very much for your kind feedback. It helps us to know that we are doing our job well. Best regards, Rafael Ünasi

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Rafael Ünasi on Aug 12, 2018
Dear Mr. Graham, thank you very much for your feedback. We apprciate that a lot.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived out of hours for reception but it you notify the hotel it can easily be arranged that they will leave the key cards in a secure lock box on the wall by reception door (code was emailed to me). Stayed for business so was ideal as was < 10 minutes walk from the railway station and 10 -15 minutes from town centre restaurants. Room was clean, bed very comfortable ,good breakfast choice and friendly staff.
Stayed 2 nights in Jul 2018
Response from Rafael Ünasi on Jul 22, 2018
Dear Guest, thank you very much for your kind feedback. We are very happy that you enjoyed your stay in our house. Best regards, Rafael Ünasi

8/10 Good

lars, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a short stop
Stayed over for about 5 hours en route to Czech Republic. Very helpful staff and very clean rooms.
Stayed 1 night in Dec 2017
Response from Rafael Ünasi on Dec 19, 2017
Dear Lars, thank you very much for your kind feedback. We are very happy that you enjoyed your stay. We wish you merry christmas and a happy new year. Best regards, Rafael Ünasi

10/10 Excellent

August

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Small Hotel in the Small Town of Ahlen
City Hotel Garni is a typical small town hotel. The room was rather small (if you are from North America like myself) but it was clean and modern. The single bed was comfortable and clean, the bathroom was also clean and proper and internet in the room was good. If you are looking for electrical outlets, they are hidden behind the television. We walked less than 5 minutes to an area where there are many restaurants. There are free parking across the street which I think is very safe for a small town like Ahlen. If you are a light sleeper, you may hear the ICE trains passing through at night. It wasn't loud and it was okay for me. The room comes with free breakfast, however the day I stayed I missed their breakfast because I was almost late for my early morning appointment. All in all, if you are in Ahlen I would recommend this hotel. The hotel receptionist was super friendly and welcoming. Also they provide you with unlimited bottled water in the fridge. Never seen anything like this in all of my travels.
Stayed 1 night in Sep 2017
Response from Cityhotel Ahlen on Nov 3, 2017
Thank you very much for your kind rating. We appreciate that a lot. The Cityhotel-Ahlen wishs you all the Best. Have a blessed day. Best regards, Rafael Ünasi

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017
Response from Cityhotel Ahlen on Aug 26, 2017
Dear Mr. Graham, thanks for your rating. We are glad that you enjoyed your stay in our hotel. Yours sincerely, Rafael Ünasi

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Response from Cityhotel Ahlen on May 26, 2017
Dear Emma, thank you for your Feedback. We hope, that we see you again. Best regards CityHotel Ahlen

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly functional hotel - shame about the soap
Very comfortable bed and room. Good shower too. Useful location, right near the station. Decoration a bit utilitarian - not much atmosphere to the room but perfectly functional. The hotel needs to change the type of soap it uses in its dispensers both for basin and shower - it was horrible!
Response from Cityhotel Ahlen on May 26, 2017
Dear Fiona, thanks for your review. We are a mordern hotel. We have made the soap dispensers from environmental friendly. Best regards City-Hotel Ahlen

10/10 Excellent

Steve, Malvern, Worcs.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice, clean and modern hotel.
Fantastic hotel 5 minute walk from the town centre. Spotlessly clean throughout with own of the road parking. Would most definitely use again.
Response from Cityhotel on Oct 11, 2016
Thank you for your nice comment. You´re welcome.

8/10 Good

James, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Decent
Response from Cityhotel Ahlen on Jun 30, 2016
Thank you ,for your comment. You are welcome.

10/10 Excellent

Ted, Navarre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business in Ahlen
The Hotel and Staff were great. The location is in walking distance to the train station and market area. The breakfast was also very good.
Response from General Manager on Oct 11, 2016
Thank you for your comment. We´re happy that you enjoy your stay at our hotel. You are welcome.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Chose hotel for my annual visit to the Hamm reptile fair. Is close enough to drive to show but is far enough from the main city to be quiet and relaxing. Restaurants and bars are a 10 minute walk. Staff are very helpful and rooms are spotless and have good enough suite. Second visit - will return
Response from Cityhotel Ahlen on Jul 7, 2016
Thank you , you are welcome .

10/10 Excellent

Jamie, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for anyone visiting the area on business
Food was great. Room was great. Fantastic value for money. Only Criticism was lack of staff in the evening (only one person for kitchen, restaurant and reception). No problem really, just felt a bit sorry for him ruching around! All in all, a very enjoyable stay and would definitly reccommend it.
Response from Cityhotel Ahlen on Jul 7, 2016
Thank you for you comment. You are welcome.

10/10 Excellent

Omar, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family hotal in a small city in beautiful Germany.
I used this hotel for 1 night, coming from Dusseldorf airport late in the night, as I had a meeting in a city close by next morning. As we knew this is a family small hotel, we called from the airport and were informed that there would be nobody at the reception when we arrived (around nid-night) but, they were kind and professional enough to leave our keys so we could access our rooms without problems. Very friendly and helpful staff, specially the lady at the reception who I believe is the owner. They do not speak much English, that wasn't a problem for me as they were very keen to understand my little German and we could communicate what we needed. One of my work friends was sick and had to stay in his room while we went for the meeting. The lady at the reception understood my explanation and accomodated without problems his late check-out. Good brakfast, with great German bread, butter, cold cuts and cheese. Available proper coffee, I mean, expresso, latte and capuccino.

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Cathrin

Traveled with family and small children, Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr familienfreundliches, sowie hundefreundliches Hotel. Alle waren sehr nett und auch ein spätes Auschecken war kein Problem. Das Frühstück war sehr lecker und es gab besondere Spezialitäten. Es hat uns gut gefallen.
Stayed 2 nights in Sep 2023

8/10 Good

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut.

10/10 Excellent

Holger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Andreas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Super viele Dank für die schöne Übernachtung. Gerne wieder :)
Stayed 1 night in Jun 2023
Response from Nowicki on Jun 7, 2023
Hallo Andreas. Vielen Dank für die tolle Bewertung. Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns genießen konnten.Liebe Grüße, Cityhotel Ahlen

4/10 Poor

Klaus

Stayed 1 night in May 2023
Response from Cityhotel Ahlen on May 30, 2023
Guten Tag. Schade, dass Sie es während Ihres Aufenthaltes nicht geschafft haben uns Ihre Beschwerden mitzuteilen. Wir hätten uns sehr gerne Ihre Kritik angehört, oder auch in dieser Bewertung gerne nähere Informationen erhalten. Es tut uns sehr leid, dass Sie mit Ihrem Aufenthalt unzufrieden waren.

8/10 Good

Dr. Raimund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zimmer zur Straße sind tagsüber sehr laut. Nachts bei geschlossenen Fenstern aber sehr ruhig. Gutes Frühstück
Stayed 1 night in Apr 2023
Response from R. N. on May 16, 2023
Guten Tag Herr Dr. Raimund.Vielen Dank das Sie sich die Zeit für eine Bewertung genommen haben. Es freut uns sehr, dass Sie zufrieden waren. Ihr Cityhotel Ahlen

8/10 Good

Erich

Business traveler
Liked: Cleanliness, staff & service
gute Anbindung zur City von Ahlen WC sehr tief angebracht, Duschkopf teilweise verstopft
Stayed 5 nights in Jan 2023

10/10 Excellent

Martina

Stayed 1 night in Dec 2022
Response from Cityhotel on Jan 5, 2023
Hallo Martina. Vielen Dank für die tolle Bewertung. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genießen konnten. Viele Grüße von Ihrem Cityhotel Ahlen

8/10 Good

Jakob

Stayed 1 night in Oct 2022
Response from Cityhotel on Dec 20, 2022
Vielen Dank, dass Sie sich die Zeit genommen haben unser Haus zu bewerten. Wir hoffen, Sie konnten Ihren Aufenthalt genießen. Freundliche GrüßeIhr Cityhotel Ahlen

10/10 Excellent

Boris

Stayed 1 night in Oct 2022

8/10 Good

Christoph

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Unkomplizierte Anreise nach Rezeptionsschluss
Stayed 1 night in Sep 2022
Response from Cityhotel Ahlen Team on Sep 15, 2022
Hallo Christoph. Vielen Dank für Ihre Bewertung. Wir hoffen, Sie konnten Ihren Aufenthalt bei uns genießen.Ihr Cityhotel Ahlen

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles was schoon en netjes. Goed ontvangen bij het inchecken. Heel erg tevreden over het hotel.
Stayed 1 night in Aug 2022
Response from City Hotel Ahlen on Aug 23, 2022
Dear guest, Thank you for the great feedback. We are very pleased that you were able to enjoy your stay with us and we hope to welcome you back again soon. Kind regards, Your City Hotel Ahlen :)

8/10 Good

Håkan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Cityhotel Ahlen Team on Sep 15, 2022
Hallo Håkan. Vielen Dank für Ihre Bewertung. Wir hoffen, Sie konnten Ihren Aufenthalt bei uns genießen. Für Verbesserungswünsche und Anregungen sind wir jederzeit offen. Liebe GrüßeIhr Cityhotel Ahlen

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Cityhotel Ahlen Team on Sep 15, 2022
Sehr geehrter Gast. Vielen Dank für Ihre Bewertung. Wir hoffen, Sie wieder bei uns begrüßen zu dürfen.Ihr Cityhotal Ahlen

8/10 Good

Mattias

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern room with a nice bathroom. Easy access as the room was in a separate building with direct entrance, like a US motel. Great breakfast buffet.
Stayed 1 night in Aug 2022
Response from City Hotel Ahlen on Aug 23, 2022
Dear guest, Thank you for the great feedback. We are very pleased that you were able to enjoy your stay with us and we hope to welcome you back again soon. Kind regards, Your City Hotel Ahlen :)

8/10 Good

Christoph

Traveled with partner
Liked: Cleanliness
Soweit ok, nur Zimmer im EG zur Straße laut und vom Geruch der im Hof rauchenden belastet, Kaffeegenuss beim Frühstück ausbaufähig.
Stayed 1 night in Jun 2022

10/10 Excellent

Ria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren schon mehrfach in diesen Hotel.und sind immer sehr zufrieden
Stayed 1 night in Jun 2022
Response from Rafael Ünasi on Jun 21, 2022
Liebe Ria, herzlichen Dank für die nette Bewertung :) Viele Grüße aus Ahlen

10/10 Excellent

Juliane

Business traveler, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Sehr freundliches Personal mit Interesse am Gast! Bemüht, die individuellen Wünsche umzusetzen. Sollte ich nochmal nach Ahlen müssen, werde ich dieses Hotel wieder buchen!
Stayed 1 night in Dec 2021
Response from Cityhotel-Ahlen Team on Jan 31, 2022
Liebe Juliane, herzlichen Dank für das nette Feedback :) Wir würden uns freuen, Sie wieder in unserem Haus begrüßen zu dürfen.

10/10 Excellent

f.a.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Cityhotel-Ahlen Team on Oct 10, 2021
Lieber Gast, herzlichen Danke für die Bewertung. Wir haben uns über Ihren Besuch sehr gefreut.

8/10 Good

andreas

Traveled with group
Liked: Cleanliness, staff & service
R.I.S in Ahlen
Es hat an nicht gefehlt - allerdings hatte ich ein Doppelbett und nicht zwei Einzelbetten erwartet.
Stayed 1 night in Sep 2021
Response from Rafael on Sep 27, 2021
Hallo lieber Gast, vielen Dank für die Bewertung. Die meisten unserer Zimmer sind mit getrennten Betten ausgestattet. Man kann diese jedoch auf Wunsch zu einem Doppelbett anpassen. Bitte geben Sie uns beim nächsten Mal einfach Bescheid, dann kommen wir Ihrem Wunsch nach. Viele Grüße,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Problemloser Late Check in
Problemlos Late checkin sauber neu renoviert
Stayed 1 night in Sep 2021
Response from Rafael Ü. on Sep 22, 2021
Lieber Gast, vielen Dank für die nette Bewertung.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zu empfehlen
Großer Parkplatz. Zimmer sauber. Gutes Frühstück.
Stayed 1 night in May 2021
Response from Rafael on Jun 3, 2021
Lieber Gast, vielen Dank für das gute Feedback. Wir freuen uns sehr darüber.

10/10 Excellent

Andreas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tip Top
Sehr netter und guter Service ich werde wieder kommen. Ich kann es nur weiter empfehlen!
Stayed 1 night in May 2021
Response from Rafael on Jun 3, 2021
Hallo Andreas, herzlichen Dank für das tolle Feedback :)

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Sauberes Zimmer und Bad, freudliches Personal. Sehr minimalistische Küche... Wenn es ein Kriterium ist, würde ich ein einfaches Zimmer buchen. Frühstück nicht zu empfehlen: Kaffee und Brot haben mir nicht so geschmeckt. Meiner Meinung nach war der Preis zu hoch für die Leistungen
Stayed 4 nights in May 2021
Response from Cityhotel-Ahlen Team on Jun 5, 2021
Liebe Gäste, wir bedanken uns für Ihre Bewertung und nehmen uns das Feedback zu Herzen.

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Nov 2020
Response from Rafael on Jan 15, 2021
Lieber Gast, wir bedanken uns für das Feedback. Eine schriftliche Bemerkung wäre hilfreich gewesen, damit wir wissen, was wir besser machen könnten. Viele Grüße, Cityhotel-Ahlen Team

10/10 Excellent

Alex, Hessen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super, Zimmer sauber und alles vorhanden was man für einen Kurzaufenthalt benötigt.
Stayed 1 night in Nov 2019
Response from Ihr Cityhotel-Team on Nov 24, 2019
Liebe/r Alex, vielen Dank für Ihre tolle Bewertung. Wir freuen uns auf ein Wiedersehen. Bis zum nächsten Mal! Viele Grüße

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir machten Familienbesuch und brauchten das Hotel nur zum Schlafen. Leistungen und Preis entsprachen unseren Erwartungen. Den ortsansässigen Verwandten haben wir mitgeteilt, dass das Hotel weiter empfohlen werden kann.
Stayed 2 nights in Nov 2019
Response from Ihr Cityhotel Team on Nov 21, 2019
Lieber Gast, vielen Dank für Ihr positives Feedback. Wir freuen uns, daß es Ihnen bei uns gefallen hat. Viele Grüße

8/10 Good

Christina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Cityhotel-Ahlen Team on Oct 9, 2019
Liebe Christina, vielen Dank für das positive Feedback. Das Team freut sich jedes Mal aufs Neue darüber. Bis bald. Mit freundlichen Grüßen, Rafael Ünasi Cityhotel-Ahlen