The location of the hotel is great
Posted Jan 19, 2015
Whilst, the front office staff and the dinning staff were of great help and assistance always, the house keeping team was a TOTAL disappointment! You would have to call them 3 to 4 times, before your room is cleaned and that too is not done to the standards!
I had a paper litter on my room floor lying for 3 days before I complaint and its when they removed it. Seems like the carpet had not been hovered for a long time.
Comment from Hotel Management
Apr 3, 2015 by Rahul Saxena, Hotel Management
Greetings from Country Inn & Suites By Carlson, Ahmedabad!
On behalf of Country Inn & Suites By Carlson, Ahmedabad, please accept our sincere apologies for not being able to provide to you the high standard of hospitality which is the general norm of our hotel. We genuinely regret the inconvenience caused to you because of this.
I am sure you would pardon the mistake on our part this time and would continue your business association with us.
We reassure you of our co-operation and look forward to a more positive association with you in the future as well.
We hope you will see the improvement and enjoy your time with us in next visit.
Please feel free to contact us if you have any further questions or comments concerning your stay.