Ratings based on 44 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Clean

Posted Jan 21, 2017
Friendly Staff and Helpfull.....................................................................
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Canada

Nice hotel. Nice staff

Posted Jan 10, 2017
The was very courteous, professional and helpful. The restaurant staff was excellent. We were catching an early morning flight and my daughter had an upset stomach and could only eat light food. The staff made her rice and yougourt what she wanted to eat. They also packed her a complimentary care package to take on the flight in the morning.
4 out of 5
by A verified traveler from Nairobi

Just about OK

Posted Dec 27, 2016
Pros: central location in the city, yet quiet.
Cons: more readily available information of hotel services rather than inquiring at front desk
Expected lavishness considering its associated with Sheraton and Marriot; but it turned out plane ordinary. I am still a little doubtful of its 5 star rating as it lacked quite a few room amenities/features available in other 5 star chains, but if I were to accept its rating, then it just comes across as a basic version of the same. If you have been spoiled by state of the art BMS (Building Management Features) such as conveniently placed controls for tailored room lighting, AC temp. controls etc, weighing scales, lavatories, room slippers just to mention a few, then this place will really disappoint. Else, if you are oblivious of all that, then its quite a decent stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Dec 16, 2016
All staff are very friendly and helpful. Excellent breakfast and dinner with a huge range of food to suit all test buds. I would recommend it to all
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 12, 2016
Good hotel to stay within city reach Comfortable room
5 out of 5
Recommended
for Everyone
by A verified traveler

comfortable, easy, great service

Posted Dec 9, 2016
always a consistent stay at the four points. Enjoyed the breakfast and convenience to important areas of the city.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 29, 2016
Everything about this hotel is great. The staff are friendly and helpful, room is nice and well equipped with amenities and meals are very good.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Good 4* hotel to stay close to all amenities

Posted Nov 7, 2016
Pros: Restaurant and hotel staff were wonderful and deserve an applaud for their professionalism. Good food.
Cons: Small rooms, restaurant expensive for tea, coffee considering its location. Shuttle service too expensive
Location: CG road shopping, local market across the bridge
Small rooms with adequate facilities to make tea. Excellent restaurant good food and very professional staff always willing to please. Chef went extra mile and created Indian Chilli Chicken ( even though he was Chinese food trained). Not sure why this is not on their menu as Chilli Chicken is a common dish in all UK Indian restaurants. Very expensive shuttle-taxi to train station( 800Rs), even though its only 6km away; this service should be free to guests who have spend few thousand rupees in the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ajman, United Arab Emirates

it is ok for business travlers

Posted Oct 24, 2016
Pros: location , stuff , price
Cons: choices of food range
Location: the best things if you want to go out to visit Alfa one mall it is very good with many food options and coffee shops and also big brands and prices
the hotel location is ok , they have nice stuff very friendly and helpful , and the restaurant was very good and the restaurant stuff are very friendly and helpful , only need to make some international food option as 95% of the buffet was indian food so for foreigners will not be so familiars with it . but it is clean and good stuff there
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Business Hotel

Posted Feb 29, 2016
Great stay, very quiet, modern, extremely helpful staff