Banquet hall

Reviews of The Fern Residency, Subhash Bridge, Ahmedabad

4 out of 5
The Fern Residency, Subhash Bridge, Ahmedabad
Near R.T.O. Circle, Subhash Bridge Corner, Ahmedabad, Gujarat

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 86 reviews" "
Rating 8 - Good. 41 out of 86 reviews" "
Rating 6 - Okay. 5 out of 86 reviews" "
Rating 4 - Poor. 8 out of 86 reviews" "
Rating 2 - Terrible. 6 out of 86 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Deepak

Overall a decent stay , friendly staff and lovely amenities
Stayed 2 nights in Jan 2024
Response from General Manager on Feb 15, 2024
"Dear Deepak, We're delighted to learn that you found your stay to be overall decent and that you enjoyed the amenities provided. Your feedback regarding our friendly staff is especially appreciated. Providing our guests with a welcoming and enjoyable experience is something we strive for every day. If there were any elements of your visit that you felt could have been improved upon, please know that we're dedicated to continuous improvement and would value any additional insights you have. Ensuring the satisfaction of our guests is paramount, and we are attentive to all comments that can help us enhance our service standards. We hope that we will have the opportunity to welcome you back in the future for an even more positive stay. Your patronage is important to us, and we look forward to the prospect of delivering an exemplary experience during your next visit. Regards, Akshay PuriGeneral Manager"

10/10 Excellent

jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Hrithik

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from General Manager on Jan 2, 2024
"Dear Hrithik, Thank you for taking the time to leave us a review. We're sorry to hear that your experience with us wasn't up to your expectations. We would love to hear more about your experience so we can improve our services. If you have any specific feedback or suggestions, please don't hesitate to contact us. We appreciate your business and hope to have the opportunity to serve you better in the future. Regards, Akshay PuriGeneral Manager"

2/10 Terrible

dhawal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and loud
Dirty rooms and bathrooms.
Stayed 1 night in Nov 2023
Response from Akshay Puri General Manager on Nov 27, 2023
"Dear Mr. Dhawal, We're truly disheartened to read about your experience at our establishment. It is critical for us to provide clean, comfortable rooms and it appears we've fallen short for you. Please know that cleanliness is amongst our highest priorities and this review will be shared with our cleaning staff to make necessary improvements. Your feedback provides us with the information needed to resolve these issues promptly. We hope you will give us another chance in the future to show you the high standard of service and cleanliness we're committed to providing to all of our valued guests.Regards, Akshay PuriGeneral Manager"

10/10 Excellent

Kodandaram

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2023

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for a night. The room was huge and comfortable, the staff were friendly, and the restaurant food was nice. It was a good stay!
Stayed 1 night in Oct 2023

8/10 Good

Anil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jawahar, LEICESTER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good property in the city center good restaurant as well, had a comfortable stay
Stayed 1 night in Mar 2023

4/10 Poor

Muhammed

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
** star only
2 stars not more
Stayed 1 night in Jun 2022
Response from Management - The Metropole Hotel, Ahmedabad on Jun 24, 2022
Dear Mr. Muhammed, We are disheartened to know that you did not have a pleasant stay with us and would like to undo your experience. Do give us another chance to serve you again soon. Warm regards, Management - The Metropole Hotel, Ahmedabad

4/10 Poor

Manohar lal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
not good
Stayed 1 night in May 2022
Response from Management - The Metropole Hotel, Ahmedabad on Jun 24, 2022
Dear Mr. Lal, We regret to see your rating and would like to know more about the reason for your review. We hope to offer you a better stay on your next visit. Warm regards, Management - The Metropole Hotel, Ahmedabad

10/10 Excellent

Jamnadas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All best Staff Especially the Young Manager Hitesh
Our Stay at the Metropole was just excellent, Very Friendly Manager Hitesh went overboard in Helping us when Any requirements were desired. The Hotel stall was very Friendly and the Head Porter Hitesh very helpful. I would certainly stay in this Hotel when I am in Ahemdabad.
Stayed 4 nights in Feb 2022
Response from Management - The Metropole Hotel on Jun 13, 2022
Dear Mr. Jamnadas, Greetings from The Metropole Hotel, Ahmedabad. We thank you for choosing to stay with us and are pleased to know that you had a comfortable stay. Your special mention of our hardworking and hospitable team member is highly appreciated and we look forward to welcome you again soon. Best regards, Management - The Metropole Hotel.

10/10 Excellent

Jawahar, LEICESTER

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was pleasent, staff were excellent, they have a great 24 hour cafe and a great and affordable menu. Beds were comfortable and rooms were cosy, close to the airport and rickshaws available just outside the hotel.
Stayed 1 night in Apr 2022

2/10 Terrible

Jagdeep

Stayed 2 nights in Mar 2022

4/10 Poor

Rishi

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

Prakash

Liked: Staff & service
Stay at METROPOLE HOTEL
Hotel was ok but air-condition was not keeping up with temperature, refrigerator was not cooling at all, coffee jar was not working. In the restaurant food was great, restaurant staff was great.
Stayed 1 night in Feb 2022

10/10 Excellent

Jawahar, LEICESTER

Liked: Cleanliness, staff & service
Excellent property and great staff, very friendly and helpful.
Stayed 4 nights in Nov 2021

8/10 Good

Apoorv

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat stay
I was pleased to stay last time, which is why I booked this again for my return journey as well. The major reason for that was the quality and tasty food as well as the caring and courteous staff.
Stayed 1 night in Mar 2021
Response from Hitesh Chetwani on Apr 7, 2021
Dear Guest, Thank you for taking the time to write about your experience with us. we are glad to know that you had a pleasant stay. Your words of appreciation have been shared with our team and they are enthused to know that their efforts have been appreciated by you. Looking forward to seeing you again. Please feel free to contact me at res@themetropolehotel.co.in for any further assistance. Warm Thanks & Regards Hitesh Chetwani The Metropole Hotel Subhash Bridge Ahmedabad

8/10 Good

Apoorv

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Vacation Home
Stay was good. Although the hotel can use a bit of conditioning and renovation but overall the stay was good. The food is excellent and the options available in the restaurant are tasty.
Stayed 1 night in Mar 2021

4/10 Poor

Brijmohan

Stayed 1 night in Mar 2021

6/10 Okay

Vivek

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Below the average
Room was good but consumable like soap, razor and other consumables not place in side the room. we take breakfast at 8am and very few items are available in the breakfast there was not place fruit juice, fruits, milk and cornflakes.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay. Great price and great breakfast.
Stayed 1 night in Feb 2020
Response from Payal Himany on Mar 3, 2020
Dear Guest, Greetings from The Metropole Hotel Ahmedabad! Thank you for taking the time to write about your experience with us. we are glad to know that you had a pleasant stay. Your words of appreciation have been shared with our team and they are enthused to know that their efforts have been appreciated by you.

10/10 Excellent

Kirit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
We stayed there for 3 nights and everything things were excellent
Stayed 3 nights in Feb 2020
Response from Payal Himany on Feb 27, 2020
Dear Kirit, Greetings from The Metropole Hotel! Thank you for taking the time to write about us following your experience with us. we are glad to know that you had a pleasant stay. Your words of appreciation have been shared with our team and they are enthused to know that their efforts have been appreciated by you. Looking forward to seeing you again

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Reception guy wasn’t very friendly but restaurant staff were superb.
Stayed 1 night in Feb 2020
Response from Payal Himany on Feb 20, 2020
Dear Guest, Greetings from The Shalimar Hotel! Thank you for taking the time to write about us following your experience with us. we are glad to know that you had a pleasant stay. Your words of appreciation have been shared with our team and they are enthused to know that their efforts have been appreciated by you. we have taken note of your observation n forward to our management Looking forward to seeing you again

8/10 Good

Girish

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Payal Himany on Jan 18, 2020
Dear Sir, Thank you for taking the time to write about your experience with us. we are glad to know that you had a pleasant stay. Your words of appreciation have been shared with our team and they are enthused to know that their efforts have been appreciated by you. Looking forward to seeing you again Warm Regards

8/10 Good

Nawzer

Stayed 2 nights in Mar 2019
Response from Payal Himany on Apr 1, 2019
Dear Sir, Greetings from The Metropole hotel Ahmedabad! Thank you for taking the time to write about your experience with us. we are glad to know that you had a pleasant stay. Your words of appreciation have been shared with our team and they are enthused to know that their efforts have been appreciated by you. In regards to traffic. Warm Regards

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2019
Response from Payal Himany on Apr 1, 2019
Dear Guest, Greetings from The Metropole hotel Ahmedabad! Thank you for taking the time to write about your experience with us. we are glad to know that you had a pleasant stay. Your words of appreciation have been shared with our team and they are enthused to know that their efforts have been appreciated by you. In regards to traffic. Warm Regards

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019
Response from Payal Himany on Apr 1, 2019
Dear Sir, Greetings from The Metropole hotel Ahmedabad! Thank you for taking the time to write about your experience with us. we are glad to know that you had a pleasant stay. Your words of appreciation have been shared with our team and they are enthused to know that their efforts have been appreciated by you. In regards to traffic. Warm Regards

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
I wold say was frustrating at reception counter an den the services was excellent enjoyed my stay I love the service of kitchen staffs it was excellent
Stayed 1 night in Feb 2019
Response from Payal Himany on Nov 19, 2019
Dear Sir, Greetings from The Metropole Hotel Ahmedabad! Thank you for taking the time to write about your experience with us. we are glad to know that you had a pleasant stay. Your words of appreciation have been shared with our team and they are enthused to know that their efforts have been appreciated by you.we sincerely regret the inconvenience caused, please give us another chance to serve you Looking forward to seeing you again Warm Regards

8/10 Good

Vipul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an okay experience. Only thing was at the time of booking i was promised of a king size bed for single occupancy but was provide with a single bed .
Stayed 1 night in Jan 2019
Response from Payal Himany on Nov 19, 2019
Dear Vipul, Greetings from The Metropole Hotel Ahmedabad! Thank you for taking the time to write about your experience with us. we are glad to know that you had a pleasant stay. Your words of appreciation have been shared with our team and they are enthused to know that their efforts have been appreciated by you. we sincerely regret the inconvenience caused, please give us another chance to serve you Looking forward to seeing you again Warm Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Payal Himany on May 23, 2019
Dear Sir, Greetings from The Metropole Hotel! Thank you for taking the time to write about us on Expedia.com following your experience with us. I am glad to know that you had a pleasant stay. Your words of appreciation have been shared with our team and they are enthused to know that their efforts have been appreciated by you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except for our arrival at the hotel and not getting adjoining rooms as per booking and confirmation. The next day moved us to another floor and gave room next door to each other. Overall the service was very good.
Stayed 5 nights in Oct 2018
Response from Payal Himany on May 23, 2019
Dear Guest, Greetings from The Metropole Hotel! Thank you for taking the time to write about us on your experience. we are glad to know that you had a pleasant stay. we regret the inconvenience caused We look forward to welcoming you back! Warm regards,

4/10 Poor

John, NC USA

Disliked: Cleanliness, staff & service, room comfort
Not a nice place to stay, other places I have stayed in Ahmadabad are much better, paid same or less at other properties. Staff not responsive, They seem to believe that they are doing me a favor by letting me stay there. So customer service is out the window.
Stayed 2 nights in Aug 2018
Response from Payal Himany on Nov 19, 2019
ear John, Thank you for taking the time to write about us on your experience. we have always given a lot of importance to guest feedback and done our best to provide the best possible service to all our guests. We are constantly upgrading and renovating our facilities so that we can give the best to our esteemed guests. we sincerely regret the inconvenience caused, please give us another chance to serve you

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad and Old , Not Value for Money
Room Smelly and pathetic.Electrical Socket poping out.Old Paint and Furniture old. very Basic Buffet Breakfast.Not value for money spend.
Stayed 1 night in Jun 2018

10/10 Excellent

Aatif

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a great stay. Comfort level while sleeping was not good as mattress springs are old and quite hard.
Stayed 1 night in Jan 2018
Response from Payal Himany on Feb 19, 2018
Dear Aatif We are extremely sorry for the inconvenience caused, we will surely work upto you expectation

4/10 Poor

Anup, London

Disliked: Staff & service, property conditions & facilities
Ok for two or three days stay
Front of the staff had poor customer service to give , we were misled as were not informed about airport rules due to that initial cost us 600rupees it was the driver who told us we cannot go to airport till six pm; we had to come back and book another taxi back. There was no gesture of good will offered by Metropolehotel manager, instead he was pointing out our fault. We do travel lot but never again with Expedia . Regards, Mr. Amin.
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very friendly staff and great service . Close to various important places to visit.
Stayed 3 nights in Dec 2017
Response from Payal Himany on Jan 23, 2018
Thank you so much for your review. We are glad you had a pleasant stay with us . Looking forward to serving you/ welcoming you again.

8/10 Good

Gautam, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confirm Rate Before You Check in or you might get a Surprise,Otherwise every things Good,Convenient Location clean rooms Helpful Staff
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
satisfactory --------------------------------------------------------------------------------------------------------------------------------------------------
Stayed 1 night in Jul 2017
Response from Payal Himany on Nov 19, 2019
Dear Guest, Greetings from The Metropole Hotel Ahmedabad! Thank you for taking the time to write about your experience with us. we are glad to know that you had a pleasant stay. Your words of appreciation have been shared with our team and they are enthused to know that their efforts have been appreciated by you. Looking forward to seeing you again Warm Regards

2/10 Terrible

Mit

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience
The AC was not working The breakfast had a very poor spread and many of the things laid out looked bad Slow internet

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Metropole
The rooms are very spacious, clean and very comfortable. The breakfast buffet was excellent. Overall we had a memorable stay.

10/10 Excellent

Uche, Indianapolis, United States of America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need in a hotel at half the price
Everything you need in a hotel at half the price. Good hotel with clean rooms. Nice breakfast too

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Mani

Disliked: Property conditions & facilities

8/10 Good

Devshi, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in good area
Stayed over for 2 nights. Helpful & friendly staff

8/10 Good

Jyoti, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing in this Hotel was perfect. From the reception greeting by Ravi to restaurant staff or room cleaning. Fair sized rooms, hot water shower. We did not eat at the hotel so cannot comment on variety of food. My only criticism would be that we had Iphone 6 which did not connect to wifi no matter how much we tried.

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
exterior is good but rooms are very cramp
rooms are very cramp and front desk staff is very poor in talk they talk roudly

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good standards, very comfortable room
Everything is good, except the surrounding environment. One cannot walk anywhere.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay
good service, great staff

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and clean hotel
Enjoyed the stay, will stay again if i wish ahmadabad. Chintu the front desk staff was a delight with excellent customer service skills.