Reception

Reviews of GHOTEL hotel & living Koblenz

GHOTEL hotel & living Koblenz
Neversstrasse 15, Koblenz, RP

Reviews

8.8

Excellent

Rating 10 - Excellent. 400 out of 861 reviews" "
Rating 8 - Good. 380 out of 861 reviews" "
Rating 6 - Okay. 65 out of 861 reviews" "
Rating 4 - Poor. 11 out of 861 reviews" "
Rating 2 - Terrible. 5 out of 861 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel very close to train station. Car parking right under the hotel which is part of the parking area for the rail station. Elevator direct to the hotel. Carpark can be hard to find, but once you know where it is, it is very easy. Breakfast was good with plenty of options.
Stayed 3 nights in Aug 2023
Response from General Manager on Nov 13, 2023
Dear Karen,We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us.We are thrilled about your positive feedback about your stay.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, your team at GHOTEL hotel & living Koblenz

10/10 Excellent

george

Traveled with partner
Liked: Cleanliness, staff & service
I found it unique, that it is surrounded by transport, yet it is still quiet
Stayed 3 nights in Oct 2023
Response from General Manager on Nov 7, 2023
Dear George,Thank you for taking the time to give us a brief insight into your recent stay with us.

6/10 Okay

Marceline, Vail

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean modern.
Stayed 1 night in Sep 2023
Response from GHOTEL hotel & living Koblenz on Oct 12, 2023
Dear guest,Thank you for your review of your recent stay at GHOTEL hotel & living KoblenzWe are delighted, that you enjoyed your stay with us.We would be happy to welcome you again in one of our locations at GHOTEL hotel & living. Best regards, your team at GHOTEL hotel & living Koblenz

6/10 Okay

Catharine

Stayed 1 night in Sep 2023
Response from GHOTEL hotel & living Koblenz on Oct 12, 2023
Sehr geehrter Gast,Vielen Dank für die Bewertung Ihres Aufenthalts im GHOTEL hotel & living Koblenz.Wir würden uns freuen, wenn Sie sich wieder für ein Haus von GHOTEL hotel & living entscheiden würden.Mit den besten Grüßen, Ihr Team vom GHOTEL hotel & living Koblenz

8/10 Good

Gideon

Business traveler
Liked: Staff & service
the hotel is very centrally located. rooms rather smalt but well equipped. breakfast is fabulous.
Stayed 1 night in Aug 2023
Response from GHOTEL hotel & living Koblenz on Oct 12, 2023
Dear guest,Thank you for your review of your recent stay at GHOTEL hotel & living Koblenz.We are delighted, that you enjoyed your stay with us.Best regards, your team at GHOTEL hotel & living Koblenz

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Aug 2023
Response from GHOTEL hotel & living Koblenz on Oct 12, 2023
Dear Tom,Thank you for your review of your recent stay at GHOTEL hotel & living Koblenz.We are proud, that you enjoyed the service provided by our staff and are happy to share your feedback with our team.We are looking forward to welcoming you back to us.Best regards, your team at GHOTEL hotel & living Koblenz

8/10 Good

Husam

Liked: Cleanliness, staff & service, property conditions & facilities
Koblenz two nights enroute
Stayed 2 nights in Jun 2023
Response from GHOTEL hotel & living Koblenz on Oct 12, 2023
Dear guest,Thank you for your review of your recent stay at GHOTEL hotel & living Koblenz.In case of a future stay in Koblenz we are looking forward to see you again.Best regards, your team at GHOTEL hotel & living Koblenz

6/10 Okay

Gerald

Disliked: Staff & service, amenities
The hotel services a guest room (towels, sheets, trash) only on request the night before. Fully disclosed, eco friendly. Fine. But they failed to actually do it upon request twice, and did only half of it - skipped the sheets -- the third time. Finally did it right the fourth time.
Stayed 11 nights in Jul 2023
Response from GHOTEL hotel & living Koblenz on Aug 8, 2023
Dear guest,Thank you for your review of your recent stay at GHOTEL hotel & living Koblenz.As we are constantly working on improving ourselves, we thank you for the hints regarding the individual room cleaning. We have spoken with the responsible department in order to avoid such incidents in future. We would be very happy to see you again!Kind regards, your team at GHOTEL hotel & living Koblenz

10/10 Excellent

Bryan, Alameda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel to stay at that was centrally located near shopping, restaurants, and the main train station. We plan on staying here again on our next visit. The staff was super nice and the breakfast was outstanding. We highly recommend you try them out for a stay.
Stayed 2 nights in Jul 2023
Response from GHOTEL hotel & living Koblenz on Aug 8, 2023
Dear guest,It is always a pleasure receiving such a great valuation after a stay in our GHOTEL hotel & living Koblenz, thank you!We are delighted, that you enjoyed your stay with us.We are looking forward to welcoming you back to us.Kind regards, your team at GHOTEL hotel & living Koblenz

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk attendant was so helpful and friendly. Check in was prompt and efficient. Room was clean, bed was too firm and pillow nonexistent. Bathroom was clean and not too small. Air in room didn't work so great, a little hot and uncomfortable at night. Great location, decent breakfast and late night driks were good.
Stayed 2 nights in May 2023
Response from GHOTEL hotel & living Koblenz on Aug 8, 2023
Dear Lisa,Thank you for staying with us at GHOTEL hotel & living Koblenz and for sharing your experience.We are also very pleased to read that you found our reception team to be knowledgeable, helpful and genuinely friendly at all times.We feel sorry that the sleeping comfort in our rooms did not meet your expectations. We have taken good note of your comments regarding the mattress and will check íts condition accordingly. We would be pleased to welcome you again as our guests. Warmest regards from Koblenz,your team at GHOTEL hotel & living Koblenz

10/10 Excellent

Frank

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel at good value
We stayed two nights at the GHotel in Koblenz, and although it wasn’t anything fancy, it was comfortable and in good condition. Rooms are a bit small, by American standards, but not bad for a European city. Bathroom was also small, not tiny, though. There is AC in the room, and because we were on the top floor and the weather was pretty hot, it was a life saver. Although I wish we could’ve cooled the room down a bit more at night, it was a huge improvement from outside. The AC was nice and quiet too, which we appreciated. Bed was comfortable, but there was only one pillow per guest, and when we asked for another pillow, the man at the counter was very nice and was happy to get me one personally. We got the breakfast there, for an extra charge. They had a lot of options and the food was good. They also have a bar in the evening, but we never went there. Location was good, right across from the trains station. If you are driving there is a garage under the hotel where you can park for an extra fee. There are several nice restaurants to go to for dinner within walking distance. In our room we didn’t hear traffic at all. We enjoyed peaceful nights sleeping there. Koblenz is near to Burg Eltz and Cochem and we were able to visit them both on different days. For a comfortable stay, not overly expensive, it’s definitely a good place. All the staff we met were very nice and friendly. Don’t expect luxury but it’s a clean, comfortable place for good value
Stayed 2 nights in Jun 2023
Response from GHOTEL hotel & living Koblenz on Jun 14, 2023
Dear Frank,Thank you for your review of your recent stay at GHOTEL hotel & living Koblenz.It is always a pleasure receiving such a great valuation after a stay in our GHOTEL hotel & living Koblenz, thank you!We are delighted to read that we were able to match your expectations. In case of a future stay in Koblenz we are looking forward to see you again.Best regards, your team at GHOTEL hotel & living Koblenz

10/10 Excellent

ann

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel immediately adjacent to fumicula and train station. Thoughtful and attentive staff. Great breakfast buffet.
Stayed 1 night in Jun 2023
Response from GHOTEL hotel & living Koblenz on Jun 6, 2023
Dear guest,Thank you for taking your time and sharing your feedback of your recent stay at GHOTEL hotel & living Koblenz with us.We are proud, that you enjoyed the service provided by our staff and are happy to share your feedback with our team.We are delighted to read that we were able to match your expectations. We would be very happy to see you again!Best regards, your team at GHOTEL hotel & living Koblenz

10/10 Excellent

James, New York

Stayed 2 nights in May 2023

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, room comfort
Very enjoyable stay!
Spent a very pleasant few days in this hotel. The staff were extremely friendly and helpful; the room was clean and comfortable and the hotel was quiet despite being centrally located.
Stayed 4 nights in May 2023
Response from GHOTEL hotel & living Koblenz on Jun 6, 2023
Dear guest,Thank you for your review of your recent stay at GHOTEL hotel & living Koblenz.We are delighted to read that we were able to match your expectations. Maybe you have become curious to stay in one of our other locations?Best regards, your team at GHOTEL hotel & living Koblenz

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is situated very close to the railway and bus stations.
Stayed 1 night in May 2023
Response from GHOTEL hotel & living Koblenz on May 12, 2023
Dear guest, Thank you for your review of your recent stay at GHOTEL hotel & living Koblenz.It is great you have taken the time for informing us about your impressions.We would be very happy to see you again!Best regards, your team at GHOTEL hotel & living Koblenz

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from GHOTEL hotel & living Koblenz on May 12, 2023
Lieber Gast,Vielen Dank für die Bewertung Ihres Aufenthalts im GHOTEL hotel & living KoblenzÜber ein Wiedersehen würden wir uns sehr freuen!Mit den besten Grüßen, Ihr Team vom GHOTEL hotel & living Koblenz

10/10 Excellent

danny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
nice
good stay, clean, parking avaliable, the bed was too hard for me
Stayed 1 night in Apr 2023
Response from GHOTEL hotel & living Koblenz on Apr 24, 2023
Dear guest,Thank you for your review of your recent stay at GHOTEL hotel & living KoblenzWe are delighted, that you enjoyed your stay with us.We regret, that you did not feel comfortable with our mattresses and therefore did not enjoy a well deserved sleep. Unfortunately, it is quite difficult to suit the sleeping habits of all guests.We would be very happy to see you again!Best regards, your team at GHOTEL hotel & living Koblenz

10/10 Excellent

Dale

Stayed 1 night in Dec 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, clean and very comfortable room.
Stayed 2 nights in Dec 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed with the quality and service at this hotel. Noticed the wifi seemed a bit slow, but that could just be because i was watching high density films? Kind Regardfs sTEVE
Stayed 2 nights in Nov 2022

10/10 Excellent

Carla

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean, quiet and convenient. We would stay here again.
Stayed 1 night in Oct 2022

8/10 Good

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Shirley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: It has been renovated recently so the room and bathroom are clean and new. The bathroom is a shower stall which we like. We chose this hotel because it is very close to the train station and it looks clean. It is also very quiet even thought bus station is just outside. Cons: The ventilation unit is very noisy (you don't hear the noise from the street, but you hear the AC unit running all night long) and AC isn't very cool. No refrigerator nor coffee pot in the room
Stayed 3 nights in Aug 2022

10/10 Excellent

lorna

Stayed 2 nights in Jul 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

Cheryl

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the train station and enjoyed my stay
Stayed 3 nights in Jun 2022

8/10 Good

Martin

Stayed 3 nights in May 2022

8/10 Good

Julius

Stayed 3 nights in Mar 2022

8/10 Good

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2022

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas in Koblenz.
Great stay and friendly service. So convenient right across from the main train station. Beautiful walk along the river to main attractions. During Covid, free rapid testing at train station. Great place to stay if you are going to the Christmas Garden. Staff was very responsive to messsges at the before we arrived. Nice buffet breakfast.
Stayed 1 night in Dec 2021
Response from Mrs Byrne on Dec 27, 2021
Thank you for your kind words. We are very glad you had a good experience in our hotel and a pleasant stay in Koblenz. We hope to welcome you again at some time in the future and wish you a happy and healthy New Year!

10/10 Excellent

Eduardo

Liked: Staff & service
Ok
Stayed 1 night in Oct 2021

6/10 Okay

Edward

Liked: Cleanliness
Stayed 1 night in Sep 2021

6/10 Okay

Natasha

Traveled with family
Liked: Cleanliness
ok
Clean and convenient, reception were not the friendliest
Stayed 1 night in Sep 2020

8/10 Good

Mathias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No surprise
A solid downtown hotel with no surprises - good service - clean room - walking distance from train station and downtown Koblenz
Stayed 1 night in Sep 2020
Response from Front Office Manager on Oct 26, 2020
Dear Mathias, First and foremost we would like to thank you for choosing our GHOTEL hotel & living Koblenz for your recent stay. We are delighted, that you enjoyed your stay with us. Herzliche Grüße aus Koblenz, Ihr Team vom GHOTEL hotel & living Koblenz

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Front Office Manager on Oct 26, 2020
Lieber Gast, Vielen Dank, dass Sie Ihren Aufenthalt im GHOTEL hotel & living Koblenz bewertet haben. Herzliche Grüße aus Koblenz, Ihr Team vom GHOTEL hotel & living Koblenz

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean place and friendly staff!
Stayed 2 nights in Jul 2020

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Hotel is located next to train and coach stations, so it is convenient. Room is clean and comfortable.
Stayed 4 nights in Dec 2019
Response from Front Office Manager on Jan 3, 2020
Dear Jean, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, your GHOTEL hotel & living Koblenz

8/10 Good

Eli, Brisbane

Liked: Amenities, property conditions & facilities
I have stayed before and still like the location very close to railway station and 10 min walk to city center Room booked was business room which was not large but i thought it could have had a clock and tea and coffee in the room I found most of the staff good apart from morning girl on the front desk who was quite rude The hotel is very clean
Stayed 2 nights in Dec 2019
Response from Front Office Manager on Jan 3, 2020
Dear Eli, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards, your GHOTEL hotel & living Koblenz

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Close to train station. Very clean very comfortable
Stayed 1 night in Oct 2019
Response from Manager on Oct 31, 2019
Dear guest, thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback. Best regards, your GHOTEL hotel & living Koblenz

8/10 Good

STEPHEN F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Front Office Manager on Oct 24, 2019
Lieber STEPHEN F, vielen Dank, dass Sie Ihren Aufenthalt im GHOTEL hotel & living Koblenz bewertet haben. Ihr Team vom GHOTEL hotel & living Koblenz

6/10 Okay

Emmie, Toronto

Traveled with partner
Liked: Cleanliness
This property was "ok". Not bad but nothing special. There's no coffee maker in the room which was a bit disappointing, but there is coffee with breakfast.
Stayed 1 night in Sep 2019
Response from Front Office Manager on Oct 22, 2019
Dear Emmie, thank you very much for your stay in our GHOTEL hotel & living Koblenz. We are happy that you enjoyed your stay and we hope to see you soon again. Best regards, your GHOTEL hotel & living Koblenz

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and tidy. Staff were friendly and spoke English . Situated near bus and train station though no problem with noise
Stayed 1 night in Oct 2019
Response from Front office Manger on Oct 23, 2019
Dear guests, thank you very much for your stay at our GHOTEL hotel & living Koblenz. Also we will thank you for your very good review. We are happy that you have enjoyed your stay at our hotel. We are looking forward to welcome you again. Best regards, your GHOTEL hotel & living Koblenz

4/10 Poor

Jemredd, Connecticut, USA

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is a very pretty, new, neat and clean, well-situated near the train and bus station, and well-priced property... BUT... there were a few big drawbacks. First, in October, they have already shut off the air conditioning, so if it is a warm October, which it was, then we are told that we should open the window. But doing this lets in all the noise, which means all the people talking and yelling outside, the constant buses and trains, and the garbage truck right outside our window at 6:48AM! AND to have cool air come in, we also have to open the drapes, which means that the light comes in, which for some people, means that it is that much harder to sleep. Another thing, their internet is a major hassle. I had to go through a somewhat arduous connection process (I won’t go into the details, but it was more than typical) for all three of my devices each and every day for 5 days. And their pillows are extremely soft and mushy and had no support. And their shower is open such that the rest of the bathroom can become very wet if you are not very careful. And the rooms are very small if you are a couple and traveling for an extended period of time with a large bag each. Otherwise, it was a very friendly and nice hotel. But given that every Fall and Spring, there would be no control of the temperature of the room, I would not return.
Stayed 3 nights in Oct 2019
Response from Front Office Manager on Oct 23, 2019
Dear Jemredd, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards, your GHOTEL hotel & living Koblenz

10/10 Excellent

Terry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location next to train station
Very convenient for train users. Clean and hospitable staff. Enjoyed breakfast
Stayed 1 night in Sep 2019
Response from Front Office Manager on Oct 23, 2019
Dear Terry, thank you very much for your stay in our GHOTEL hotel & living Koblenz. We are happy that you enjoyed your stay and we hope to see you soon again. Best regards, your GHOTEL hotel & living Koblenz

10/10 Excellent

monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Front office Manager on Oct 22, 2019
Dear monika, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards, your GHOTEL hotel & living Koblenz

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel right next to the train station, which is what we were looking for to use as our base for exploring the area. A little bit of a walk to the old town, easy bus/cab ride if you prefer.
Stayed 3 nights in Sep 2019
Response from front office Manager on Oct 23, 2019
Dear guests, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, your GHOTEL hotel & living Koblenz

10/10 Excellent

T.M., San Jose, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GHotel is located just a few minutes walk from the Koblenz Main Train Station. Their buffet breakfast was very good. I would stay again if I was to visit Koblenz again.
Stayed 1 night in Sep 2019
Response from Front Office Manager on Oct 23, 2019
Dear T.M., thank you very much for your stay in our GHOTEL hotel & living Koblenz. We are happy that you enjoyed your stay and we hope to see you soon again. Best regards, your GHOTEL hotel & living Koblenz

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Their WiFi was so poorly secured that my IPhone wouldn’t even let me use it, especially disappointing since their local internet signal was almost unusable.
Stayed 1 night in Sep 2019
Response from Front Office Manager on Oct 23, 2019
Dear guests, we apologize for the described inconvenience and hope that you visit us again soon. Best regards, GHOTEL hotel & living Koblenz.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from front office manager on Oct 22, 2019
Dear guests, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards, your GHOTEL hotel & living Koblenz