Ratings based on 133 Verified Reviews

3.3 out of 5
61% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2017
Staff was friendly, place was clean and quiet. I stayed during Masters week but was there visiting family. I felt safe during my stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value - clean room

Posted Feb 27, 2017
Pros: Nothing
Cons: Nothing
Location: Great location - close to everything. There is a great park nearby with a lighted running trail.
I stayed at this hotel from Feb 20-Feb 24. The room was spacious, clean and at a very reasonable rate. But what really blew me away is that my friend stayed in the room on the last night of my visit and she left her watch in the room. The housekeeper notified hotel management about the watch and they went out of their way to contact me and tell me about the watch.
Comment from Hotel Management
Mar 20, 2017 by Ora, Hotel Management
We are so happy that you enjoyed your stay with us. We look forward to seeing you again.
3 out of 5
by A verified traveler

Posted Feb 23, 2017
Ceiling had water damage in the shower and was falling. Room smelled a bit odd but not terrible. Just an older facility. Staff was great!
Comment from Hotel Management
Mar 20, 2017 by Ora, Hotel Management
We are sorry for any inconveniences during your stay. We are working on updating our facility. Thanks for your timely response
1 out of 5
by A verified traveler

Posted Nov 25, 2016
Rude management! Nasty room, malfunctioning iron, coffee pot, and smoke detector dangling from ceiling. Someone else's trash in room when I checked in. Someone elses hair in the tub. Multiple spiders in the bathroom. Just beyond disappointed.
Comment from Hotel Management
Jan 17, 2017 by Ora, Hotel Management
We are sorry for any inconveniences that occurred during your stay. we are working closely with our housekeeping staff to fix any issues that you had. We are thankful to you for letting us know about the issues.
2 out of 5
by A verified traveler

stay away

Posted Oct 24, 2016 on Hotels
Found long brunette hair in the shower. Not mine. No iron in room. Had to go to front desk for 15 minute wait to get one from another room.
Comment from Hotel Management
Nov 1, 2016 by General Manager, Hotel Management
We are sorry for any inconveniences that you experienced during your stay. We are working hard on fixing these issues. Thank you for your timely response.
4 out of 5
by A verified traveler

Posted Oct 22, 2016 on Hotels
Stressful time during Hurricane Matthew. Front desk staff was excellent
Comment from Hotel Management
Nov 1, 2016 by General Manager, Hotel Management
We enjoyed you guys staying with us. We hope that if you are in the Aiken area again that you would come and visit us.
4 out of 5
by A verified traveler

Posted Oct 7, 2016 on Hotels
Comment from Hotel Management
Jan 17, 2017 by General Manager, Hotel Management
We thank you for your timely response. We hope that we will see you again soon.
1 out of 5
by A verified traveler from Aiken

Terrible Hotel

Posted Oct 3, 2016
Pros: Nothing.
Cons: They can begin with cleaning the rooms and placing deadbolt
The hotel was filthy. There was black water in the bathtub, air conditioning did not work, room was dirty and doors to the rooms did not lock. I changed rooms and all were in terrible condition. I would never stay there. I ended up checking out and they refused to refund my money.
Comment from Hotel Management
Nov 1, 2016 by Ora, Hotel Management
We are sorry for any inconveniences that you encountered during your stay. We are working hard with communicating to our housekeeping staff as to how important it is that our rooms are cleaned appropriately. we thank you for letting us know
1 out of 5
by A verified traveler

Horrible Service - Staff sleeping on job

Posted Oct 2, 2016 on Hotels
Horrible experience. Despite previous notice the hotel staff cancelled my reservation when j needed late check in so I slept in my truck after driving 7 hours because they were going to charge me more for a reservation i already made once and a cancellation fee. Will never book here again.
Comment from Hotel Management
Nov 1, 2016 by General Manager, Hotel Management
We are sorry for any inconveniences that occurred during your stay. We are working on the issues that you speak of. Thanks for letting us know.
3 out of 5
by A verified traveler

Posted Sep 18, 2016 on Hotels
Hotel somewhat local to downtown, but a great distance from Interstate 20.
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
We appreciate you taking the time to respond. FRONT DESK MANAGER