Ratings based on 203 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Typically nice chain hotel

Posted Jan 15, 2018
Pros: spotlessly clean, friendly staff
Location: great parks and downtown area for walking, sightseeing and dining
Virtually identical to all other new hotels at this level, clean and in very good condition. The employees were a step or two better than most I've encountered. The only knock on the place was an apparently failing drink refrigerator in the breakfast bar area that resulted in milk cartons that contained something closer to cottage cheese than 2% milk. The attendant quickly brought replacements from the kitchen and seemed on top of the issue. The expedia listing shows the hotel being 0.1 mile from city center, when its actually 2 1/4 miles to the beginning of the downtown city center area, still close but not comfortably walkable like 1/10 mile would be.
5 out of 5
by A verified traveler

Business trip overnight

Posted Jan 15, 2018
The staff was super friendly. The room was clean and comfortable!!
5 out of 5
Recommended
for Everyone
by A verified traveler from aiken sc

Posted Jan 6, 2018
Enjoyed my stay. The Fairfield is clean and inviting. The staff is is friendly and willing to accommodate the needs of the guest.
3 out of 5
by A verified traveler from Trophy Club, TX

Posted Dec 30, 2017
Hotel did not give credit for night stay or Marriott points for Marriott Rewards Member. Even Platinum members like myself. They also charged my CC for the (WIFI) because booking was done through Expedia ( a third party). After a long discussion with front desk, they agreed to refund the charges. I will never Stay in this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Excellent choice of hotels

Posted Dec 15, 2017
Neighborhood safe and attractive. Hotel well lit with covered parking for check in. Check in was efficient and friendly. The only negative found was housekeeping a little lax. Coffee maker still contained coffee from previous visitor, Kleenex box was empty and not replaced, and scraps of paper from previous guest left under chair on floor. Breakfast was good with lots of choices, both cold and hot.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 16, 2017
Very enjoyable Highly recommend Will stay again on return
5 out of 5
Recommended
for Everyone
by A verified traveler from lexington KY

Posted Oct 30, 2017
WiFi was weak in room and bed was too soft. That was ok because the hotel was quite, and the breakfast was amazing. Fresh fruit, eggs, Turkey and regular sausage.
4 out of 5
by Nicole

This traveler left a rating score only Posted Oct 21, 2017 on Hotels
5 out of 5
by A verified traveler

Very nice, clean and comfortable.

Posted Oct 20, 2017 on Hotels
Friendly staff/ good breakfast bar.
4 out of 5
Recommended
for Everyone
by A verified traveler from Coxsackie, NY

Great location, in the middle of town!

Posted Oct 18, 2017
Great location in the middle of town. Easy to access the restaurants and stores. Staff were friendly. Rooms were small but clean.