Ratings based on 251 Verified Reviews

3.1 out of 5
52% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Greenwood, DE

Posted May 21, 2018
Comment from Hotel Management
May 28, 2018 by Dorcas, Hotel Management
Thank you for staying with us. Your feedback is very important to us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

All rooms have been renovated

Posted May 14, 2018
We weren't sure about our choice when we pulled up, but were presently surprised by the room renovations.
Comment from Hotel Management
May 15, 2018 by Dorcas, Hotel Management
Thank you for staying with us. We appreciate your business and your feedback is important to us.
1 out of 5
by A verified traveler from Aiken, SC Whiskey Road

Posted May 9, 2018
My Mother booked this room for me and also paid for it for my family so we could be comfortable—-the experience was awful and the tub had black hairs in it and some hairs were stuck in the towels Your facility is a disgrace and will never stay again My Mother is disabled and new to this area and she was done dirty by your company-shame on you
Comment from Hotel Management
May 9, 2018 by Rita, Hotel Management
We're sorry your guests were not happy with their stay. It is our goal to make sure each guest is accommodated during their stay. Your feedback is important. We are looking forward to your return stay to show our work in progress.
3 out of 5
by A verified traveler

Perfect for masters stay

Posted Apr 9, 2018
Perfect stay for going to a Masters practice round! Thank you.
Comment from Hotel Management
Apr 9, 2018 by Dorcas, Hotel Management
Thank you for staying with us. Your feedback is important.
3 out of 5
Recommended
for Everyone
by A verified traveler from Bargo

One night stay

Posted Apr 8, 2018
Hotel was last minute booking Check was fast and friendly Didn’t like fish ya knin rexeption found it sad poor fish I found it disturbing Bed was comfortable Bathroom vanity outside bathroom had been renovated bathroom was old and ok
Comment from Hotel Management
Apr 10, 2018 by Rita, Hotel Management
thank you for staying with us. Your feedback is very important.
1 out of 5
by A verified traveler

Posted Mar 28, 2018
Substandard property. Outmoded, dirty, in bad repair. I can not imagine myself staying in or recommending another Howard Johnson property.
Comment from Hotel Management
Mar 30, 2018 by Rita, Hotel Management
We're sorry you were unhappy with your stay. We appreciate your business and your feedback is very important to us.
1 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Brian M is horrible

Posted Mar 24, 2018 on Hotels
Brian M was rude and made it clear he could not help me. He had only negative comments to make to me for booking my room through hotels.com. It was a very negative expereince. We stayed elsewhere.
Comment from Hotel Management
Mar 30, 2018 by Rita, Hotel Management
We're sorry you were unhappy with your stay. We appreciate your business and your feedback is very important to us.
4 out of 5
by A verified traveler

Posted Jan 14, 2018 on Hotels
I did not receive the room that i reserved! very disappointed
Comment from Hotel Management
Jan 17, 2018 by Dorcas, Hotel Management
We're sorry you were unhappy! It is our goal to make each guest happy. We appreciate your feedback.
3 out of 5
Recommended
for Everyone
by A verified traveler from Lex, SC

Location a plus

Posted Dec 29, 2017
Had a job in Aiken, as Im from Lexington, so a 2 night stay was ok. Let's get place straight though, as this is a motel, and NOT a hotel. This definition needs adjusted.
Comment from Hotel Management
Jan 17, 2018 by Dorcas, Hotel Management
Thank you for staying with us. Your feedback is very important to us.
1 out of 5
by A verified traveler from SC

Do Not Stay Here

Posted Nov 19, 2017
Pros: Nothing.
Cons: Complete overhaul, for all rooms. Do not advertise that you have wi fi when you don't and then expect the customer to call your internet carrier!
Location: Good location. The best thing you can do nearby is find another hotel.
First we were given a room that should only be reserved for those that need wheelchair accessibility. That being said, it really wasn't fit for anyone. There was no wi fi in the room, and after contacting the staff they came into the room and were unable to get wi fi either. They gave us the internet service providers number to call so that we 'could be walked through" the process by the internet company. I'm sorry but I am computer savvy and travel a good bit and I don't need to be walked through. Connecting to wi fi is not rocket science. To make matters worse the phone would not allow us to call the internet providers number anyway and when we asked about that we were told the phone only lets you make local calls? They told us to use our cell phone to call the number, but my cell phone could not connect to the wi fi either and I had no minutes on it b/c I rarely use it if I have my laptop.The computer diagnostics determined there was a faulty broken cable connection. The room smelled horrific, the pillow cases were dirty. The ceiling had pop corn peeling away and had extensive damage. We asked for another room, we were only there for about 15 minutes and they refused to give us another room even though there were many many vacancies. We did even unpack, our room looked nothing like the photos on the website, it was just dark, dated, depressing and extremely small.. We asked for a refund they refused to issue us one. We left after 15 minutes and went to the Sleep Inn.
Comment from Hotel Management
Nov 21, 2017 by Dorcas, Hotel Management
We're sorry you were unhappy with your stay. It is our goal to make each guest happy. Your feedback is very important to us.