Hotel receptionclosed on weekend - room uncleaned
Posted Feb 17, 2016 on Hotels
We booked the hotel on Saturday for a Sunday night stay before travelling into the Alps. We did not realize that the hotel reception was closed on Sundays and probably Saturdays as well so they did not get our reservation from hotel.com. Arriving late at night, the hotel did not have our info, but the operator gave us a room. Problem was that the room was not cleaned (pile of used towels on the floor, beds used and unmade). The TV cable was not working (the cable was too loose for a signal). No wifi. What sort of hotel is closed on the weekends?