2 outdoor pools, pool umbrellas, sun loungers
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Reviews of Porto Sokhna Beach Resort

3.5 out of 5
Porto Sokhna Beach Resort
Zafrana Road 48 Km, Ain Sokhna, Ataqah

Reviews

6.0
Rating 10 - Excellent. 17 out of 101 reviews" "
Rating 8 - Good. 24 out of 101 reviews" "
Rating 6 - Okay. 19 out of 101 reviews" "
Rating 4 - Poor. 17 out of 101 reviews" "
Rating 2 - Terrible. 24 out of 101 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

MOHEB, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

2/10 Terrible

HADI, New Rochelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were not clean. Also, the rooms should be maintained properly as they got old and were very consumed. The pool should be bigger and real isolated with other properties. The biggest disadvantage on this property, it is noisy hotel. The concert were in front of the hotel and they leave after 2 PM. Therefore, I could take enough sleep at that day.
Stayed 1 night in Jun 2023

8/10 Good

Ahmed

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Hotel Management on Jan 15, 2023
Dear Mr. Ahmed, Thank you for choosing our hotel and for taking the time to share your pleasant experience. It is our pleasure to hear that you have enjoyed your stay with us! We always do our best to create memorable experiences for our guests. We have passed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided. Looking forward to welcoming you back again in the near future!

10/10 Excellent

jihan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
No good be
Stayed 1 night in May 2021
Response from Hotel Management on Jun 1, 2021
Dear valued guest, Thank you for taking the time to share your feedback with us. Please accept our sincere apology for not meeting your expectations during your stay with us. We always take the time to listen to the valuable comments of our guests so we can continually improve our services and provide a better experience. Looking forward to welcoming you back again in the near future! Sincerely Hotel Management

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dealishes all type of foods
The room was good with sea view but not direct view . The restaurant and food was very very very dealishes & the staff was very kindfully but the rooms need some repairs
Stayed 3 nights in Dec 2020
Response from Marwa Ahmed on May 16, 2021
Dear Mr. Mohamed, Thank you for taking the time to share your recent experience at our hotel. We are so glad that you have enjoyed your stay with us. Please accept our sincere apology for failing to meet all your expectations during the stay. We always take the time to listen to the valuable comments of our guests so we can continually improve our services and provide a better experience. We would be honored to see you back in the future.

4/10 Poor

Abdulrahman

Business traveler
Disliked: Property conditions & facilities, room comfort
Not so bad experience
Most of the staff are friendly, but I think the main problem is the head of management for hotel,observing the staff all the time and giving orders even by eyes which make the atmosphere of the hotel isn’t comfortable.can you imagine the manger knew that I am the first guest who entered the hotel during the opening back in 2002 with my little kids who are now in last year at their college, and even he hasn’t said a word because he was busy controlling the hotel by setting on a couch at loopy even I haven’t received a piece of fruit not a pleat.anyhow I think the location is nice can find a lot of nice places enjoying your time.but I think you can find hotels near the location with perfect price and condition because Porto hotel is so old furnished and so expensive.once again the staff or most of them are nice and the food was okay but the amount they provide for meals so much I tried my best not be unsatisfied because I was on holiday.
Stayed 3 nights in May 2020

6/10 Okay

Abdulrahman

Liked: Cleanliness, staff & service
Disliked: Room comfort
great stuff bad management
Honestly the hotel is fine great location and great stuff people who are working nice and friendly except the head management.who has made the my stay uncomfortable.
Stayed 5 nights in May 2020

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Stayed 1 night in Oct 2019

2/10 Terrible

Rasha, Saudi

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience ever ... the rooms and toilets were in a very bad condition
Stayed 1 night in Aug 2019

8/10 Good

SHEREEF, Kuwait

Liked: Cleanliness, staff & service, room comfort
Generally I love Al Ain Alsokhna as it needs only 2 hours from Cairo, Porto life style is still there. the daily animation show, the beautiful beach and the good pool. rooms facilities need to be upgraded. Staff are so polite and supportive specially the reservation lady ( I don't remember her name) and the Pool restaurant staff. at general it was beautiful experience as usual.
Stayed 4 nights in Jul 2018

8/10 Good

Karim

Liked: Cleanliness, staff & service
Good stay
Stayed 2 nights in Jul 2018
Response from Hala Azer on Jul 27, 2018
Dear Mr. Karim, Thank you for taking the time to post your review online. We are happy to know that you have enjoyed your stay at Porto Sokhna Beach Resort and we look forward to have the pleasure of welcoming you back in the very near future. Best regards Hala Azer General Manager

2/10 Terrible

Karam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Hala Azer on Jul 27, 2018
Dear Mr. Karam, Thank you for taking the time to post your review online. We are sorry to know that your stay experience did not meet your expectations and we hope that you would give us the opportunity to better serve you in the future. Best regards Hala Azer General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Hala Azer on Jul 27, 2018
Dear valuable guest, Thank you very much for taking the time to share with us your stay experience at Porto Sokhna Beach Resort. It is our extreme delight to know that you have enjoyed your stay with us and we look forward to have the pleasure of hosting you again soon. Best regards Hala Azer General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location, staff, and activities. Also a lot of fun in the evening.
Stayed 2 nights in Jul 2018
Response from Hala Azer on Jul 27, 2018
Dear valuable guest, Thank you very much for taking the time to post your kind feedback online. We are delighted to know that you have enjoyed your stay at Porto Sokhna Beach Resort and appreciated the hotel's location, hospitable team and diversity of activities. The entire team is looking forward to have the pleasure of welcoming you back soon for another pleasant holiday. Best regards Hala Azer General Manager

8/10 Good

Saleh, Jeddah

Liked: Staff & service, property conditions & facilities
It was pleasant stay with some comments like * Breakfast time needs to be started earlier 5:30 for example. * Rooms are very far from elevators and reception.
Stayed 6 nights in Jul 2018
Response from Hala Azer on Jul 21, 2018
Dear Mr. Saleh, Thank you very much for taking the time to share with us your stay experience at Porto Sokhna Beach Resort. We do respect your observations and we look forward to have the pleasure of welcoming you back soon. Best regards Hala Azer General Manager

8/10 Good

MOHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Hala Azer on Jul 21, 2018
Dear Mr. Mohamed, Thank you very much for taking the time to post your feedback online. We are happy to know that you have spent a pleasant holiday at Porto Sokhna Beach Resort and we do look forward to have the pleasure of welcoming you back in the very near future. Best regards Hala Azer General Manager

4/10 Poor

Nada, Egypt

Disliked: Cleanliness, property conditions & facilities, room comfort
Not as I expected
I didn’t like the room smell and sheets it was not comfortable.
Stayed 1 night in Mar 2018
Response from Hala Azer on Mar 31, 2018
Dear Ms. Nada, Thank you for taking the time to share with us your opinion on your recent stay at Porto Sokhna Beach Resort. We are sorry to know that your stay experience did not meet your expecatations and we assure you that corrective actions are being taken to avoid the repetition of such issues in the future. We hope that you would give us the opportunity to better serve you in the future. Best regards Hala Azer General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and lovely hotel to enjoy with my family Breakfast and dinner are okay Recommended for families
Stayed 1 night in Oct 2017
Response from Hala Azer on Oct 20, 2017
Dear valuable guest, Thank you very much for taking the time to post your kind review online. We are extremely happy to know that you have enjoyed your stay with us and we do look forward to have the pleasure of welcoming you back soon. Best regards Hala Azer General Manager

8/10 Good

Janak k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax on Red sea
The place was amazing with good sea sports
Stayed 2 nights in Sep 2017
Dear valuable guest, Thank you for taking the time to post your comments online. We are happy to know that you have enjoyed your stay and we look forward to have the pleasure of hosting you again soon. Best regards Hala Azer General Manager

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nothing was good there you can`t play you can't an
this not a good hotel ever bad service and bad everything else nothing was good there you can`t play you can't anything just still in your room
Stayed 2 nights in Sep 2017
Dear Mr. Omar, Thank you for taking the time to post your comments online. We are sorry to know that your stay experience did not meet your expectations and we hope that you would give us the opportunity to better serve you in the future. Best regards Hala Azer General Manager

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
4 Stars!!!!
Hotel Staff were ok, but it took them an hour to find us a room. When we entered the room there was a dead fly on the bathroom sink. We called housekeeping told them about the fly and we left the room, only to be surprised after coming back that the left it as it is. The A/C was horrible, and the sports guys on the beach had no idea about customer service. It was a really horrible experience.
Stayed 2 nights in Jun 2017
Response from Hala Azer on Jun 16, 2017
Dear valuable guest, Thank you for taking the time to post your feedback on Expedia. We are sorry to know that your experience did not meet your expectations and we hope that you would give us the opportunity to better serve you in the future. Best regards Hala Azer General Manager

8/10 Good

Mina, Egypt

Liked: Staff & service, property conditions & facilities
Amazing . and i got free upgrade to sea view
Ms Hala the new GM is a very helpful person. she did her best to meet all our requests.
Response from Hala Azer - General Manager on Aug 16, 2017
Dear Mr. Mina, Thank you very much for taking the time to post your review online. I am extremely happy to know that you appreciated the free upgrade to sea view rooms and I do appreciate your observation concerning the room's cleanliness level, as discussed ed in our meeting ,corrective actions are being taken to ameliorate such issue. The entire team is looking forward to have the pleasure of hosting you again soon. Best regards Hala Azer General Manager

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Mr. Hussein, Thank you very much for reviewing Porto Sokhna Beach Resort on Expedia.com. The entire team is looking forward to have the pleasure of welcoming you back in the very near future. Best regards Hala Azer General Manager

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place to stay
The place is horrible and you will feel it from the first minuit you enter the hotel and find out only one person is there on the front desk. The hotel is only one floor high and the building in the photos doesn't belong to the hotel. The room is very noisy because it's first floor so you are like living on the high way with all trucks beeping and moving fast all night plus the loud music all night till 2am and when you complain no one cares about you.

4/10 Poor

Sherif , Cairo

Disliked: Cleanliness, property conditions & facilities, room comfort
Wont stay there ever again
Even though that porto Sokhna has many nice activities, coffee shops and restrants, however staying in their hotel is a whole another story! very small crowded beach, the bed sheets had stains all over it we called the room services to change it after we arrived, the AC unit was extremely loud we couldn't sleep from it, the hotel rooms is right over porto coffee shops plaza, so music doesn't stop till 3 am in the morning, I happened to be there in the weekend, we couldn't find a parking spots as they didn't have a dedicated parking for their residences and there was a lot of people visiting from out side porto !!

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Not bad
Very poor service

6/10 Okay

jeetendra, egypt

Liked: Staff & service
our short stay
We had a good stay our villa was spacious and had good amenities, cleaning and room service needs to be better.. The place is good with lots of activities for children.. Overall a good stay

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Not export
it take more than 2 hours to check-in, the booking was not registered in the system , they asked me for the price of the booking although i already paid

6/10 Okay

Anan, Cairo

Liked: Cleanliness, staff & service
nice place for short vacation
Very short stay but was wonderful

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities, room comfort
rooms not clean,, very very old,, problem at check-in alson they couldn't find the reservation also their reservation system found it easily..

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Ok
There is no heat in the hotel do not book during winter. Otherwise staff and hotel was great! Very helpful and accommodating.

8/10 Good

Atheer, Cairo

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very Beautiful Rooms, View and Beach
Everything was excellent in the Hotel, except the following: - When we asked for shaving and toothbrush tools, the answer was they as 4 stars hotel and not 5 Stars!! any such services with extra fees. you should correct the info about them to 4 stars if they are 4 stars as they tell us! - No free Wifi, it is with another extra fees too. it didn't matter to me but it is good to be known for others. - No hot water specially at night .. it is my worst problem!! may be they use solar water heating, so it is good in the morning and bad at night, when we complained, they sent a plumber to us he told us he increased the heat and it should be good next morning, it was good next morning and bad again at night! - Heater their is not good enough, although you may not need it if the weather is good. The room is perfect, I loved the view, the organization of all services and restaurants down the hotel, all the staff are so friendly, helpful and smiley specially the guard (this man is so friendly). I really enjoyed my stay there except for the above points.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not go there
Bad expirence, a man by name Sherif at reception disk was very rude and not helpful at all, they gave us a key for a room which was dirty and not prepared, full of garbage!!! The hotel was full of workers who were not doing any thing except asking for tips!! I will not return back.

10/10 Excellent

Abdelrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view and hotel

2/10 Terrible

bad hotel, omier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad and dirty hitel
I dont recommend ths hotel. very dirty . Very rude stuff . Bad food . I will not even think of going there again .

4/10 Poor

Dr., Hamada

Disliked: Cleanliness, property conditions & facilities, room comfort
overbooking- no water
we were not given the 3 bedroom villa we paid for due to overbooking.the customer service staff didnt know that trivago and travelocity existed and initially responded that it was probably a fake website. Then they at first tried to house us in 2 rooms instead.... and finally after 2hours waiting with my kids they finally gave us a perfectly capacious and perfectly furnished penthouse apartment. the big surprise was on the following morning at 5 am when we found no water in all toilets...and there was no phone in that apartment to call room service or reception so i had to go down 16 stories in my pyjamas to the front desk to ask for water... the receptionist informed me that the water was cut off the whole hotel and they are on tanks and that nothing can be done. 10 mins later my family and i checked out at 6 am .... during check out another receptionist told me that i should have recharged a water card that i knew nothing about!!!!!!!

2/10 Terrible

MOHAMMED

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel

8/10 Good

Walid, Cairo, Egypt

Liked: Cleanliness, staff & service, room comfort
Humongous Property great for family
I enjoyed my stay in Porto Sokhna Hotel and Spa. The place is amazing. Lots of stuff to do and see. Surrounded by lots of restaurants, cafe's, and markets. The hotel even has its own mini mall. Lots of fun for guests with kids. My 2-bedroom apartment was upgraded to duplex villa courtesy of the hotel which I appreciate a lot. The only drawback I faced was the very bad condition of the bathrooms. They didn't smell good and were in a very bad condition. The tub didn't have a shower curtain and the shower head was busted spraying water all around me when I shower. The cable car "Telepherique" ride is a must situated very close to the hotel.

6/10 Okay

Adel, Cauri

Liked: Cleanliness, room comfort
Good enough
Only problem was the huge number of unit renter ppl with really strange behavior

6/10 Okay

Ahmed

4/10 Poor

C, Cairo, Egypt

Disliked: Cleanliness, staff & service, property conditions & facilities
terrible customer service
This place was no vacation. The staff is so incompetent: from the very first moment we arrived, no one seemed to know anything, from how to get more towels to how to get to the beach (which was very small). My friend and I were photographed on the beach without our consent multiple times and the staff clearly didn't care. It was absurd. The only good part was seeing dolphins, which really can't be attributed to the hotel...

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
great weather
nice ,, clean ,, but too huge for old people,, nice food ,,

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad lighting in the room Tv remote was broken. Floor lamp broken. Good for locals.

6/10 Okay

Verified traveler

very good location in a wonderful weather
very good location in a wonderful weather

2/10 Terrible

monzer, cairo

Disliked: Cleanliness, staff & service, room comfort
not clen
It's very bad

4/10 Poor

kiki, R

Disliked: Property conditions & facilities, room comfort
No beach access, no taxis to go anywhere. Terrible shopping in the resort.

2/10 Terrible

Emad BAKR, DUBAI, UAE

Disliked: Staff & service, property conditions & facilities
Terrible place you should not go
Its unsafe place at all for kids and not recommended for families

2/10 Terrible

Ahmed, kandeel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experince ... Not recomended at all
It was a very bad experience starting with staff being not helpful at all.. Upon arrival they informed me that there is no booking for me even after showing expedia confirmation email... They asked me to call there HQ and expedia to check my reservation. I waited for more than two hours in the reception before they discovered it was there mistake!!!! After that bad smell n z room and many issues including telephone not working, TV remote control not working, toilt was not clean and blocked......

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location, so bad for 5-star hotel
They just sell the location and the design. Otherwise, they are doing an awful job on maintenance and finishing. literally everything needed maintenance in the room I stayed in. in addition they don't give you any tip about the attractions in the town/resort... you just have to ask people around. I'd like to see this building five years later.