Everything was good. Room was fine and the staff was cool.
Excellent customer service! I’m pleased with the professionalism of the staff. I also loved the room I was staying in. I felt as if we were the first people to stay in that room because it smelled like a brand new room!
Good location. Older property. Good connections to interstate. Near large mall.
This hotel is wonderful. Love the hot tub and the full breakfast. Staff was amazing.
Nice, cosy and well maintained place. All looked new, had a nice healthy choice of breakfast. What a pity the swimming pool was closed for refurbishment, it was the major we travel to this hotel for a relaxing weekend.
I didn’t like how I wasn’t told that I had to pay 100 more and wasn’t told my total before taking my card and then was told my 100 will be returned in 10 to 15 days what if I did that money could have been for something else and it was tooken out of my account
Location is awesome for business travelers in Troy.
The hotel was fine, with superior staff. Very nice to us. The room seemed a bit dated. The only door closing the bathroom off from the room was a door suspended on a track above it. The door would roll open while we were using the toilet.
I have nothing even half way bad to say about my stay there. The staff was above and beyond. I was made to feel like family during my stay. Room was clean and spacious. Mattress was perfect. Great water pressure and hot water. I wouldn’t waste my time staying anywhere else but Candlewood.