Ratings based on 314 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Honolulu, HI
Nice hotel, good locationPosted Mar 22, 2017
Location: Lots of restaurants and shops nearby. Close to the reef terminal where boat activities and ferries depart from.
Hotel staff were very helpful and nice. The rooms were decent too. We didn't spend much time in the room because we were out adventuring all day. My only complaints are the lighting in the bathroom sucked, especially for girls doing makeup or hair, and the shower only had half a glass door which made it quite drafty and cold in the shower. Also, the water temp was very hard to control as it would go from scolding hot to cold in a second.
for Everyoneby A verified traveler from Central Qld
Great Ocean View RoomPosted Mar 18, 2017 on Lastminute
Checked in late, but the front office desk were very kind. Room was good size as was bathroom. Only downsize was the bed was very hard.
for Everyoneby A verified traveler from vancouver, Canada
Nice hotelPosted Mar 13, 2017 on Wotif
We enjoyed our stay here, the hotel is very convenient, walking distance to everywhere. Nice room with a nice view of the pool and the mountain. We had a nice balcony with table and chairs for a good price.
for Everyoneby A verified traveler from Las Vegas
Good hotel on the esplanadePosted Mar 10, 2017
Located at the end of the esplanade in easy walking distance to the pier. Has everything you need including helpful staff, clean room and good WiFi access.
for Everyoneby A verified traveler from C
Nice hotel, walking distance. A touch outdated.Posted Mar 6, 2017 on Wotif
nice & clean rooms. bathrooms abit outdated. good value for a double room!
by A verified traveler
Posted Mar 2, 2017 on Hotels
by A verified traveler
Room smelled so bad!Posted Feb 20, 2017 on Wotif
They deodorised but was disgusting. Have option of another room near construction.
perfect location,very nice staffPosted Feb 19, 2017 on Hotels
VERY NICE LOCATION AND STAFF
for Couplesby A verified traveler from Bundaberg
Top spot and great viewsPosted Feb 14, 2017 on Wotif
Pros: The view
Cons: Staff enthusiam
Location: All good
The reception was cool but the room was clean and comfortable. The menu in Capers was extensive and the quality was quite acceptable. The car park was easy to access and safe.
Posted Feb 13, 2017 on Hotels
front desk staff was very helpful