Ratings based on 137 Verified Reviews

3.3 out of 5
58% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from sydney australia

more like a backpackers hostel

Posted Mar 3, 2017
Pros: nothing
Cons: everything
Location: don't know didn't stay long enough to find out
We arrived and went to our room to find one queen size bed and two bunks very dark and lold nog like ghe photos. no table or chairs no tv very old air conditioner didn't woek very well. Only a kettele and two cups for a drink no toaster very inadequate. When questioned we were told the buget unit did not have the same facilities as the queen deluxe. This was not in the add on the web. We handed back he key and proceeded todrive to owen for the night.
1 out of 5
by M

Avoid unless last resort, which was the case

Posted Jan 6, 2017 on Hotels
Accomodation was of a poor standard, more for backpackers who are willing to put up with a flea pit.
1 out of 5
by A verified traveler

Awful place! Avoid like the plague

Posted Dec 19, 2016 on Hotels
"Luxury of a resort at backpackers prices" what an absolute joke. We stayed in a private double which had hairs and dust everywhere, dirty bed sheets and towels, ants all over side boards, mouldy shower/shower curtain and a constantly dripping shower. The curtains were too small so we had to hang spare bed sheets for some privacy. Everytime someone turned a tap on in our block, there was a God awful mechanical vibrating noise, which was especially disruptive whilst sleeping. Security of baggage and valuables was laughable, if only our security was treated with as much concern as the tables and chairs outside are tied the walls with metal wire. Swimming pools were closed, but probably for the best as it looked like they were home to a number of diseases! Most of the staff were extremely rude and should not be front of house! We may be staying in a hostel and you may just be working for free accommodation but there is no need to be so churlish or treat us with such disdain! We were also overcharged because we paid by card, which would have been fine had we been advised of this before the payment was processed! The above are just a few reasons why I would recommend you avoid like the plague!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 17, 2016 on Hotels
2 out of 5
by A verified traveler from New york

Good location terribly rude service

Posted Dec 13, 2016 on Hotels
ok
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 6, 2016 on Hotels
2 out of 5
by A verified traveler

Posted Dec 3, 2016
Our reservation was not entered into their system.
2 out of 5
by A verified traveler

Wrong choice

Posted Nov 21, 2016 on Hotels
Very poor conditions. Did not even have soap
4 out of 5
Recommended
for Everyone
by A verified traveler from mackay

It get what you pay for

Posted Oct 24, 2016 on Wotif
We always stay at The Base, good value for money. We normally hit Airlie Beach to party so we don't want to spend $200 are night on accommodation. Love that you can come and go without being fround on. And love meeting all the friendly backpackers. Good clean basic rooms with cold air. A tick from me. Also walking distance to everything.
2 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne.

Really for Backpackers.

Posted Sep 19, 2016 on Wotif
Pros: Location. Just about everything at Airlie beach is within walking distance.
Cons: Maintenance of cabins.
Location: Just about everything is in walking distance. Location is this resort's big asset
Stayed in cabin. Needs maintenance. Water taps do not turn off. Mould in wardrobe.